I feel like I'm being a bit generous with three stars, but I'll roll with it since two seems slightly harsh. I hadn't had Papa John's in many years and never from this particular location. I'm left wondering what in the world happened to the quality. While the prices were lower than a competitor down the street if you order online and choose"deals," it's really not an inexpensive meal choice anymore. Better pizza than the competition across the way but not good. Papa John's used to have the best crust resembling a bread stick. Now it's flat and hard and dotted with puncture like marks. When did that start? Every other time I had Papa John's, the crust WAS the bread stick hence the signature garlic sauce included. I can't have them anymore, but I swear they used to place more than one pepperoncini pepper in the box along with the cup of garlic dipping sauce. They seemed to skimp on cheese and toppings even when extra toppings were requested. Floppy and messy. One of the pizzas had a cup of garlic sauce which was open and leaked along one side through the cardboard and all over the undercarriage of that pizza. When I gently opened that cup the rest of the way, it exploded and made a huge greasy mess. The bread sticks were soft and far batter than the crust. No flavor though other than the sauces you choose. Ten bread sticks, but some are small and oddly shaped. One cup of sauce per box. You can add extra sauces or get a deal on two extra cups for less if you click in the right place online. Even with their deals, two boxes of bread sticks cost more than a large pizza. I had to get two to get the price since I didn't want wings or the other sides. You're going to want plenty of extra sauce. Speaking of sauce, their cheese sauce is pale. It's spicy but the flavor isn't at all what I expected. The garlic is still the way to go, imo. They had a lot of other sauces they didn't use to have. I was hoping they had a salad on the menu. Nope. I also found it odd they don't have their own delivery drivers anymore. My online order was redirected to a Doordash tracker. My driver was polite and prompt though. I don't normally eat stuff like this, and after this experience, I doubt I would order from here again. Homemade or store bought seems more economical and the choice if you want flavor. I don't know what I was thinking and regret wasting money on this. My four legged pizza party dining companions were happy and had fun though. That was the only redeeming quality of this experience. The Papa John's I knew as a whole since the nineties is no more. Long gone are the days when pizza was a cheap dinner option on nights you don't feel like cooking or are having a celebration. Back when Papa John's had a simpler menu in simpler times, it was actually the best of all the chains. Sad now. read more

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Boneless chicken tasted like chicken nuggets all of the chicken nuggets was not covered in barbecue sauce, cheese sticks, tasted good, but were kind of cold, and the marinara sauce tasted more like tomato sauce then a marinara read more

Tonight was not the first time we have had terrible service at papa John's but tonight will be the last. My husband was told our pizza had a few more minutes and then every employee went out back for about 10 minutes. When an employee finally came back in they realized our pizza had been ready all along. The business is dirty and the employees looked completely disheveled and weren't even the least bit polite. My family loves Papa John's pizza but we will not spend another dime at this location! read more

Pizza was tasty but I paid for extra large and got it 2 to 3 inches of toppingless crust all the way around the pizza.

I had not been in this particular place for a while and the last 2 times I have been in there I have received great service. The employees seemed happy and the manager, Stephanie, was there and waited on me both times. She was very friendly and made sure my order was perfect before I left both times! Great food, ready on time and order correct! Thanks! read more

I've always loved Papa Johns pizza! We have lots of pizza choices here in Peru. I finally convinced my dad to try Papa Johns, he is a fan now. Papa Johns is now in our rotation of pizza places. They always have a large 3 topping pizza for $7.99! Look for their ad with promo code. The spicy Italian sausage and portabello mushrooms are so good! I love the breadsticks too. The cheese sauce for the breadsticks is really good and the garlic butter tastes so good on the pizza. If you get the Papa Johns app, you can earn points for each online purchase and goes towards a free pizza. If you haven't tried Papa Johns in awhile, you really should! read more

This place is terrible. I placed an order for 1 pizza for delivery and the lady said it would be an hour. Seems a little long but whatever. An hour and a half later I call back and asked where my order was and they said they couldn't find it. read more

Ordered 2 Large pizzas about a week ago, just now had time to write the review. Not that Papa Johns should be anxious to hear about it! One pie was a large Works, original crust and the other was a Sausage and Pepperoni. I ordered them and was told it would be 20 minutes to pick them up. Now, that is perfect timing as it takes us about that long to get into town as we live out in the country. So, I arrive at Papa's to a LONG line of people also waiting. Mind you, this location just reopened after being closed for about a year. Not only were were all waiting, but the woman on the phone at the register seemed totally oblivious to all of us waiting, there were several other workers in the prep area totally oblivious as well to about ten of us waiting. Not ONE of them came up to check any of us out while the woman kept chatting away on the phone. I stood there at least 15 minutes before even being acknowledged. Once I get the pizzas home, they were AWFUL. I mean just terrible. Undercooked, which I don't know how considering it took an hour to finally get the order. Crust was doughy, tasteless, barely any cheese on the pies. Just bland. Needless to say, I gave them a chance again and they blew it. Won't be ordering from them EVER again. Not unless they profoundly change their ingredients and customer service and since it's a mega chain, I don't ever see that happening. I'll stick with the locally owned joints and keep our money in our community instead of to Papa John who likes to underpay his employees. read more

We've ordered pizza for delivery 2 or 3 times under the current management. Every time, the box is so greasy by the time it arrives it's about to fall apart. The dessert breadsticks have had nothing on top like they're supposed to have, the bread sticks are burnt or the pizza toppings are stuck to the top of the box as if the pizza has been dropped. When I've contacted Papa Johns about this they have me complete an online form and then it's forgotten. We will give our business to the local pizza places. No more Papa Johns for our family. read more