I would not recommend this law firm for any services. They are more focused on their profit margins instead of customer service and they are completely fine with not establishing reoccurring clients.
My experience started out fine with a real estate deal falling through in January 2014 and I was not charged for the minimal services provided from the deal (had one phone call with Ed). 4 months later we returned with another real estate as we felt Ed had graciously not charged us anything from the first deal and we wanted to give him our business again.
Fast forward to closing day and we are signing the closing documents when we find out that he was charging us $500 for the previous deal that fell through over 5 months ago! At that point we were hostage to the fee as we had to close the deal with the sellers.
After the closing our agent talked with Ed about the fee and then we heard nothing. I reached out to Ed directly and advised him that I was disappointed in finding out about this fee at closing and that I felt like I was being penalized for being a return customer. He provided a sob story about paying his employees and said he hoped I understood why he wasn't refunding me. I replied one more time giving him the chance to change his mind, but he stuck to his guns when I advised him I wouldn't return for services, recommend his services, and I would be leaving him a Yelp review.
After all this he still decided that the $500 was more important than his reputation. If he would have been up front in January I would have paid the fee with no issue and returned for more services, but waiting till my closing date 5 months later for a new deal is bad business practice.
Just to add...it's been a month and I still haven't received my closing documents from his firm. read more