Very disappointing experience at Deserres Montréal - Ville-Marie…read more I bought a toy on discount and returned to the store the same day, less than 3 hours later, hoping to exchange it for another toy of exactly the same value, simply because my child preferred a different one. The exchange was refused, even though the item was unused and the request was reasonable. What was most upsetting was the rude and dismissive attitude of the staff when I calmly explained the situation. I understand store policies, but customer service should also include courtesy and basic understanding. Given the circumstances, I believe some form of compensation (such as a store credit or exception exchange) would be appropriate to acknowledge the poor customer experience.

This is a small arts and crafts store inside a mall. Inventory isn't as expansive as Michaels but…read moreeverything is neat and easy to find. They also don't have coupons. Staff leaves you alone while you shop which is a good thing!

Not the worlds best supply store, but in a neighborhood with few options it is very practical…read more Prices appear to be on the high side, but we don't always feel like getting in a car and traveling to some big box store for a pen.

I love this store. They have a lot of good artist, stationary, and office supplies. Don't be put…read moreoff by the low-key old-school presentation. It is right near the Metro and the prices are reasonable especially considering the location.

I myself have never been to Montreal, let alone Canada until now and I happened upon this store…read moreclose to my hotel. The staff here are extremely helpful and knowledgeable about the stationery and writing utensils they sell. The selection of items like notebooks, pencils, pens, ink, binders - and at a reasonable price. They'll likely have whatever you're looking for. The store is a little small, but everything feels naturally laid out and not crammed by any means. If you are in Montreal and happen to be an artist or writer - this is a must stop shop for any supplies you have on your mental wishlist.

A very nice stationary shop with a good selection of pens & paper goods. The staff seemed a bit…read moreover their heads but eventually were able to help me try to find what I was looking for. They didn't have it but they helped me out. It's more a quality shop than a value one, but if you have strong feelings on nibs & bind weight you'll dig it.

Papeterie Harvard is an old school, neighborhood stationery store that is, in this day of big box…read moreoffice supply stores, almost like a convenience store, should you need envelopes or Post-it Notes in a pinch. That's really a shame, because the two very friendly brothers who manage this store -- Arsak and Sahan -- are more than eager to help you no matter the size of your purchase, whether it be an armful of office supplies or just a single greeting card. What's more, this small shop is not just a stationery store with competitive prices, but a well-oiled print shop that is dedicated to handling your printing needs -- whether you have a quire, ream or bundle of pages to print -- and also does some professional binding work. They also let their regular customers, who they get to know by name, email them any files that need printing, and have them ready same day, if not less than an hour later if they're not swamped with other orders. I'm absolutely hooked on their very affordable email-and-print service, and have not bought overpriced ink for my office inkjet printer in almost two years! If it needs to be printed, I send it to them knowing full well they'll catch all my crazy requests (two copies recto-verso, one three-hole-punched copy, and two copies printed on goldenrod paper) and get everything right. If you're a pen geek, this tiny NDG shop is also worth the visit, as they have an incredible selection of pens, rollerballs and roller gel pens, including some very cool Stabilo and Uni-ball pens that have become my goto, all-purpose pens. They also carry a nice assortment of Sharpie markers, and carry rollerball refills for uppity Sheaffer pens and other premium writing instruments.

I have been using Papeterie Harvard for more than 20 years.I am so glad that they are in my…read moreneighbourhood and would be lost without them.They have been enormously helpful , accommodating and very honest.I have had documents printed there in multiple copies which I can send from home via PDF which can be picked up ,collated and stapled the same day in colour or b&w. I hate big box stores and treasure the personal service that the brothers provide.They go out of their way and run an excellent business. It is well- managed and well-stocked with the essentials for just about anything for stationary needs and some artwork as well. Last year I had certificates made for an awards ceremony and Sahan did a superlative ,aesthetically beautiful job where I could not have been more pleased and were a big hit at the ceremony with people asking me where I had them done. As an extra bonus we have had wonderful conversations about history and art,as these two brothers are well-educated and worldly.What more could you ask for? Big box stores are impersonal and faceless , this is a place with a heart.

I visited this shop a couple of years ago and the owner showed me snow bleached Japanese…read morepaper...amazing...I used it to make drums for my fashion show at VIFW. It looked like real hide. They are artists as well so they know what to bring to their clients.

Curated selection of high quality papers together with expert and friendly advice = great…read moreexperience. Located in the Mile End neighborhood in Montreal. Service was fast, friendly and efficient.

If you need any photocopying this is the place. I was in there for two days putting together a…read morebook and have been back for the occasional copy job. They do everything from high end commercial billboard type stuff to to individual copies. They are so nice, very helpful, very patient (me "I can't find the copy button" them "right here where it says copy"without a trace of sarcasm or impatience!) really pleasant to do business with. I found their rates to be extremely fair, their equipment excellent. I know I am gushing a bit about what is basically photo coping, but ti was so nice to be able to take my time, not be treated like the luddite that I am and to be welcomed back with a smile every time I go there.

What a great little photo shop in westmount square! We went in a few days before Christmas because…read moremy daughter wanted to make a framed photo collage of family pictures for her grandparents. They have a good selection of nice frames of different sizes at reasonable prices. We were able to pick out a frame and print our pictures from her phone on the spot. Not only that, but the nice salesman in the store volunteered to place the photos in the frame and hang a picture wire on it for us, thus saving me about 30 minutes of work at home and doing a much better job of it in the process. I know it's usually easier and cheaper to send things off to Walmart or similar, but for something special there's no substitute for expert and professional service at a place like this.

Really cool Staples/ Bureau en Gros location It's in a strip…read moremall off of Don Quichotte in Île Perrot. Easy to get to and parking is in abundance, free and convenient. Service 5/5 is very personable .. I belIeve they have printing solutions with kiosk but they refused to let me use it and wanted to handle all of my needs with them and truly amicable experience At first, the lady was trying to get to the bottom of what I needed but eventually she toned it down on her sale pitch and truly helped me get what I needed done and listening to me. I liked the service a lot very personable and helpful staff. There's a wide array of options for office ideas aNd suggestions. Truly enjoyed my experience here Overall, will definitely be back here