I had a great experience working with Ethan Henderson at State Farm. He was incredibly helpful,…read moreresponsive, and always on time with our calls. He made everything easy to understand and took a lot of the stress out of the process. A joy to work with from beginning to end. Highly recommend.

My family started in this office 50 years ago, long before Jessica was born. My parents got great…read moreservice from Lee Hineline and when he passed away, his son Cliff took over and for 25 years, Cliff was my agent and dare I say friend. I got stellar service, counsel and support and he and his staff had my complete trust and confidence. When Cliff retired, this location turned into a circus. State Farm put multiple interim agents in this office and after what must have been 3 years, Jessica was placed here. It goes without saying. Jessica is not Cliff, but even worse, Cliff was able to run his office with a staff of 4. Jessica's staff appears to be at least 12 and with 3x the staffing, the service, support and competence is so far below what it should be, I would caution anyone considering this office for quality coverage. Gone are the days of the Good Neighbor mentality, you are a policy number and paycheck for this office, no one is fighting for you or advocating for you and when you finally need to exercise your policy, be prepared to be let down. This is an embarrassment for this office and State Farm, but the reality is that neither care. So, this is my feedback on this practice, company and culture. Do better, Karma is coming.

Great interaction with the staff of Mrs. Constance Ann. I was taken care of by one of her…read moreemployees, a young yet very professional woman, by the unique name of Caelan. I had some issues and inquiries about my bill and wanted understanding of some changes before I paid it. Caelan went above and beyond to make sure I not only I understood what the changes were but even put forth great effort in seeking discounts and advantages I'd possibly be within reach of. I've been with Mrs. Constance's company for years, first under my father and still after I took over my own insurance. I highly recommend her.

I was having my insurance quotes run by Agent Keller, with Constance Ann State Farm up in Kirkland,…read moreWA and I was extremely pleased with the customer service provided. I work Monday-Friday and am unavailable during normal work hours and heavily prefer speaking in person in regard to important matters like insurance. Even though their office is not open on Saturday, my only available day off, they were still happy to accommodate and meet with me. Agent Keller happily ran Auto / Home / Life insurance quotes for me and my family. He not only answered all my questions but addressed any concerns I had and was very nice to speak with :) Would 100% recommend anyone looking for insurance to reach out to Agent Keller at Constance Ann - State Farm Insurance.

Nancy and crew made the process so easy when I had to make a claim. I highly reccommend!…read more -David

My name is Barb Strauss. I was very impressed with Becky Brown and the excellent customer service…read moreshe provided to me. I needed to insure a condo in Bothell, Wa and because I live out of state I was not sure of the process involved. She was able to send me an acceptable quote within the hour and the insurance was set up within a couple of days without any complications or issues. Kudos to Becky!

You always hear so many horror stories these days about insurance companies. Rates doubling,…read morecoverages being dropped. I feel safe knowing that the team at Patrick Fitzgerald have our backs. They've always been so easy to work with, whether it's adding coverage, changing existing coverage, or just giving advice about how much coverage we need. I've never felt like I was being upsold on something I didn't need. Thank you to your entire staff for your amazing customer service. We've been members for years and plan on continuing on for a very long time.

Been with State Farm for 46 years...Have had 3 agents and Patrick has surpassed them all in…read moreservice,compatibility and promptness...not only as an agent but a "family-like"person! And the Staff is pretty damn good too!

NEVER NEVER. I don't recommend this company to anyone, specifically to over 20000 followers that I…read morehave. Do you want to know why this is the reason, almost 2 weeks ago I received the phone call from this company and after talking to me and getting my info check they told me I will get a call or email by next maximum 48 hours and they NEVER DID, 4 days later I called and I talked to someone in their office and the response was they are busy doing signature and someone will reach out to me, I waited another 4 days and it's still NOTHING. THIS IS SHOWS THIS COMPANY IS NOT TRUSTWORTHY, WHEN THEY CANNOT STAND IN THEIR OWN CONVERSATION THEN THERE IS NO POINT TO MOVE FORWARD.

Great experience with Zach and his staff. Zach was knowledgeable, responsive and gracious! We…read morehighly recommend American Mortgage for your next mortgage refinance.

This agent is the worst! Is there a negative 100 button? Unfortunately not. None of the staff have…read moreany clue what they are doing. 1.5 years and they couldn't spell our names right if their life depended on it. They took a payment without authorization after I cancelled autopay AND the website said no payment due after the policy was cancelled. So the obvious solution is to refund in someone else's name right? 5 weeks later and we still have zero clue when or if they will refund properly. Then, they can't figure out how to refund! They're slow to respond, Patty is insanely rude, you'll never speak to Maureen, and did you know if you're an authorized driver and someone on the policy is in an accident you can't drive the rental? This is not an issue with other insurance companies...State Farm just loves to be difficult. I will NEVER go back to State Farm. And yes, I did file a Department of Insurance complaint with prove of these statements.

This office has changed a lot. They remodeled the office. It looks nice and is much more private…read morethan it used to be. The people are great. Cliff is my favorite but they are all very professional giving you the information you need to make good decisions. They stand behind you when you need them.

I came here after seeing on social media on recommendations of a tax accountant that just to happen…read moreto be close to my house. I was also on a quest to look for someone who can help with our personal and business taxes. I came in on a walk-in, early in the morning and was greeted by Man Sam. He was very informative, nice and friendly. I was advised to gather all the information that's needed and to come back. When I came back to file the business and personal tax. I didn't feel rushed, he answered all of our questions and the price was reasonable. He also helped us with our business needs by assisting to refile some licenses. I would totally recommend this place. I was on the quest to look for the perfect accounting office that can help us, and hopefully this place is it. Come check it out.

About 20 years ago I took my taxes to HR block on Jackson. The person working there was eating a…read moremessy bag of McDonald's with french fries and open sauce containers all over her work space. She also had her boots off and it smelled bad in the office. She made me wait for a long time for no reason and I still maintained enough patience to continue with my taxes. After watching her palm my tax papers with her food covered hands and negligence I said I am sorry but I have to take my taxes somewhere else. I grabbed my papers and walked out of that office. I stepped out and looked across the street and saw a sign that said Sam's Income Tax. I walked across the street and entered into the Sam's Income Tax office. I sat down there, had my taxes completed by tax professionals in a quality and timely manner. I have taken my taxes to Sam's Income Tax every year since then and I trust the professionals that work there. Every year I see the same faces and they are always eager to teach me about financial success and money methods. I went to their new location at Factoria mall, this year, and it was a nice location with great parking and the same great service I have received from Sam's Income Tax for the past 20 years!

Great Service! Jahaan was very helpful, getting me a huge…read moreprice cut from my previous insurance company. My renters policy is better and now I am covered for all possibilities. Goodbye All***te.....Hello State Farm!

Do not recommend. I quit this agent after many issues including mixing up policy with another…read morecustomer and continuing to mix the accounts. Every time I speak to someone at this agency I have a run around and different answers. They need to train their employees better. The customer service is terrible. They allowed someone else to cancel my policy even though they were not on my policy. They kept giving me different rates. I called another State Farm agent got a quote and it was almost $40 cheaper per month. This agency is a complete rip off. Don't go here. Shop around for sure!!!