The excellent quality and the overwhelming kindness and respect was not only professional, but…read moreinviting as well! I would recommend them to everyone!

I do not understand the bad reviews for this place. I've been coming here for maybe 6 to 8 months…read morenow. The staff is extremely friendly. The salon is always very clean. I usually never have to wait for one of the tanning beds, and every time I go into one of the tanning beds, I always feel they are very clean and sterile. Would I like if there were maybe some more modern, higher-end beds, yes, but I wish I could have that at any tanning salon I've ever been to, but that's never happened. The salon has very good beds. The bulbs are strong. That's one of the better tanning salons I've been to.

Customer service needs some serious training in basic kindness…read more Maybe greet you're clients with a simple hello instead of standing at the computer saying NAME? YEAH that's how they greet you. I have several things I have a issue with but the number 1 issue is only 1 lady Crystal has any decency of a smile, short conversation, and showing me what my plan included and how to use the beds! Come on girls, put a smile on you're faces and actually build a basic repore with the clients that keep you employed.

Outstanding service here. I love Madeline. She's super sweet, nice, friendly, and truly listened to…read moreme and my hair concerns. I came in with a disaster from a different salon, and Madeline took the time to not just look at my hair, but walk me through what we could do on day 1 and how she's going to approach my hair in follow up appts. She truly takes her time w/ her clients, and focuses her attention to the details to make my hair look healthy and naturally highlighted. My third appt is already booked.

Great salon- very relaxing vibe. I love getting my hair colored by Riley. Always looks and feels…read moreamazing.

I came to this salon with my hair in an exceedingly miserable state…read more I adore the ladies at this salon because they are all very kind and patient and they really know how to brighten up a brassy mess! In Short: I had recently waited 3 months to get an appointment for highlights and lowlights at a very costly Greenville salon. The stylist at the Greenville salon made a brassy mess out of my hair...she did not put me under heat to lift my own color for the highlights. I was told "this type of bleach does not require heat to lift". The 3 inches of brassy highlights were terrible and the lowlight color was very dark and I felt they made me very sallow colored. I soon discovered that both were unsuited to my complexion because I was repeatedly asked if I was feeling poorly for the next two weeks! I came to Salon 97 wearing a hat and left with a bright hair color feeling more like myself again. The ladies were very brave in taking on such a sad sorrowful case such as mine, and I am so incredibly grateful!! Miss Cindy got me right in when I called with my woeful story. Miss Alexis, brightened both my hair and my day about 6 weeks ago. And the lovely Salon 97 owner Miss Allie brightened me up even more today! I hope I haven't misspelled anyone's name. I have 100% confidence in recommending this salon to anyone. Very talented and very nice people.

Amy is the best, gentle but thorough, just a completely relaxing experience. My skin has never…read morelooked better thanks to her expertise and sound advice!

I called for an appointment for micro needling and they got me in however I was not aware that…read morethere are two options so when I went to pay imagine my surprise at $500 instead of $300. I don't mind paying if there is the results, but it felt the same as my regular micro needling. It bothered me more that they didn't communicate prior to the treatment that there were two options, but just immediately went with him more expensive option.

Jocelyn was fabulous not only was she extremely friendly - the manicure and pedicure were performed…read moreperfectly. I recommend her and AO to anyone looking for a refreshing place to relax and feel beautiful

Uneven nails, I had to come home and reshape them myself after getting them done. I paid $50, and…read morethey tried to charge extra just to remove the cuticles. I asked for hard gel, and the technician ended up applying about five layers, which felt excessive. Overall, I wouldn't recommend this place and I won't be going back.

Love!! Queen nails always does such a great job! Love the people and the place very clean!read more

The concept of private studios in one large building is wonderful. Privacy to discuss your concerns…read moreand preferences with your personal stylist is very nice. The facility is clean, sanitized between customers, and very controlled to assure social distancing. You text when you arrive , wait in the security of your vehicle, and your stylist notifies you when you can safely enter the building. The prices are in line with other salons. Very safe; very pleased.

Very nice. Did you know there is such a place that hair stylists, nail techs, massage therapists,…read moreetc. can all rent studios for their businesses in one large and modern space? Don't care for a salon environment? This might be for you. Conveniently located on Pelham Rd next to Koi Asian Bistro with plenty of parking. Check it out.