We recently closed on our new home and used Prime Lending in Liverpool, NY for our mortgage. Prime…read moreLending was outstanding throughout the entire process keeping us informed every step of the way. Anyone who is about to apply for a mortgage needs to call loan originator Alex Masterpol, who is more than outstanding. I can't give him enough praise, he will work hard and diligently for you. Alex knows the mortgage business inside and out, he is a great communicator and has a wonderful working relationship with attorneys and realtors in our area. He will work hard at not only keeping the mortgage application on track but also all areas of the real estate transaction too. To sum it up the best decision other than finding your dream home is to use Prime Lending and Alex Masterpol in Liverpool, NY. Hands down the BEST!

From the owner: Specialties PrimeLending is a national mortgage lender that…read moreprovides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan programs for a range of credit scores and with various down payment options. Since 1986, we've helped over 500,000 homeowners buy a new home, fix up a current home or refinance. If you are in the market for a home loan, we can help you make the right decisions and have a rewarding experience along the way. For us, it really is Home Loans Made Simple®. Equal Housing Lender. History PrimeLending is a national residential mortgage lender with nearly 300 locations across the U.S. and the ability to originate loans in 50 states. Offering hundreds of home loan programs to cater to a variety of needs, PrimeLending is dedicated to making the home loan process simple, clear and timely.

I would just like to say I am quite thankful for this bank and their employees. I am on the upturn…read moreof recovering credit after far too many hospital visits. I still had a few left over but had manage to recover back to 600+ as well as having a stable well paying job, it was time for a new vehicle purchase since I've been without one since April when my Camaro broke down. But as you know, credit lenders aren't so quick to forgive even with a nice salary and rising score. Banks everywhere were holding it against me or asking for outrageous downpayments. I'm also in the middle of having to move because of promotion, I can't dedicate that much to my car and still have a home as well, I'd rather lose the vehicle, figure out how to make it work for awhile than just be homeless. However I passed Van Bortel's used car lot and picked something I could more than afford. Sadly the question still was, who would trust me. But with Van Bortel's help and Canandaigua's trust, I was able to purchase the vehicle with only $2,000 down. I will forever be grateful for this and would in no way let them down. Thank you for making my life easier.

called today to get my 1098. First person at the Rochester…read moreoffice had no idea whom to talk. Tried three other locations, two did not answer at all. Third location answered and put me into voice mail. its Thursday at 3pm really? Scott Sullivan called me back from Rochester from the first call. send an email to Kristin Thorton which was great. In the email he ask her if she is the person to provide this. Really? So he does not know? Disorganized mess!

I worked with Frank Sardina at the Buffalo office and I couldn't be happier with his expertise and…read moreexperience. Although I have purchased a home before it was not in NY. Frank was able to walk me through the differences between states and help me understand the process of purchasing a new construction home. After the first conversation I felt at ease that I could trust him to get our house funded. Frank was also very responsive to my calls, questions and concerns. I highly recommend him to anyone purchasing in and around the Buffalo area and will be using him again if I need a loan broker in the future.