I highly recommend Ann Trotto to anyone interested in using an agent who is knowledgable,…read moreaccountable, very responsive, kind, professional, never "pushy" and wonderful to work with. After going through 3 different agents during our home search, my husband and I were frustrated and losing hope that there were any agents out there who would return our calls/emails in a timely manner, not push us to look at properties that we clearly said weren't fitting into what we were looking for, or have a knowledge base about areas that would fit our commuting needs. I finally went to Zillow and found Ann after reading some high reviews.
Ann was great from day one. We discussed the type of properties my husband and I were interested in, our price range and our community/commuting needs. Moving up from NJ less than a year before, my husband and I relied on Ann to guide us to towns that would work for us since we didn't know the area. After really listening and taking the time to consider what we were looking for, Ann showed us many different options, was patient with us during our home search process, never pressured us at all, and either knew or quickly found out the answer to all of our questions. (We really appreciated that if Ann was unsure of the answer to our question, instead of make an assumption, she would do the footwork to find out the accurate answer for us.) We also appreciated how during our home tours, Ann would point out things we may not have noticed, both good and bad about the home, and taught us a few things to be aware of.
During the purchase process, Ann was at our side every step of the way, answered questions, offered suggestions as we needed them, was very informative as to the values of competitive properties in the area and, in turn, the true assessed value of our future home, and guided us through the entire process. It made the whole experience less stressful and more enjoyable as we bought our new home.
My husband and I are grateful to Ann for all her hard work, being a true teammate to us, educating us, and helping to find us our dream home! We highly recommend Ann Trotto and wish we had found her sooner!