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    Pardee Urgent Care - Mills River

    5.0 (1 review)
    Closed 8:00 am - 7:00 pm

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    1 month ago

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    AdventHealth Centra Care Arden

    AdventHealth Centra Care Arden

    2.7(10 reviews)
    3.7 mi

    Went in today with a nasty infection after a toothache. Reception and medical staff were all polite…read moreand professional. Wait time was only about 15 minutes to see the assistant and another 15 to see the doctor/nurse. Doc took a look in my mouth, took maybe 15 seconds to go "yep that's an infected tooth there." She left for another 10 minutes, came back with an itemized list of instructions and my prescriptions were already faxed to my pharmacy. Entire visit was maybe an hour at most, plus it's all the same medical group as my psychiatrist, so insurance and check-in was easy.

    First and foremost: Leslie (Nurse? Radiographer?) and Dr. Matt were simply awesome…read more The front desk employees not so much. I'm not trying to belittle anyone's job but can you please explain to me how hard it is to take someone's ID and insurance...enter their information into a computer...and COMPLETELY FORGET to give the patent back their ID and insurance card? Maybe I should have prefaced my previous paragraph with the fact that I was the only patient in the waiting room upon my arrival... phones were not ringing... it was very quiet except for the TV playing Good Morning America in the background. Not only that, I sat back down for about 5 minutes (until I was called to the back) where I spent an additional 20-25 minutes with the doctor and the radiographer taking X-rays of my chest. At any point in that time frame someone from the front desk could have brought my credentials back to me (or given them to someone in the back that could have made sure I got them)... or even just told them to remind me not to forget to get my credentials on my way out. That didn't happen. What happens is I drive 17 miles back to my side of town and then I receive a phone call saying that I forgot my credentials instead of I'm sorry I forgot to give you back your credentials and that I would need to come pick them up. Now I have to drive 30+ more miles because of your incompetence and lack of due diligence . What was even more surprising is when I returned to the facility, a different employee recognized me and knew why I was there...reached into a drawer and flipped through two or three envelopes that had other patients names written on them.... BECAUSE THEY DIDN'T GET THEIR IDs BACK EITHER. I would like to know what's going on ? Are the employees taking your personal information and using it somehow... possibly giving it to some friends who can use it for nefarious reasons? People don't think anymore!!! I know it sounds stupid to some people, but forgetting to give me my credentials back and forcing me to have to take another trip on the road not only puts wear and tear on my car but it also puts me in position of having a potential accident (whether it be my fault or not).

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    AdventHealth Centra Care Arden - I ALWAYS feel Welcome when I visit this facility!

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    I ALWAYS feel Welcome when I visit this facility!

    EmergeOrtho

    EmergeOrtho

    2.4(9 reviews)
    4.9 mi

    Having my 3rd shoulder surgery was not fun, but Dr. Cammarata is the master surgeon!…read moreHis reputation preceded him and I was not surprised that he exceeded any expectations that I may have had. I would not hesitate to send any friend or family member to Dr. Cammarata. I'm currently in physical therapy at Emerge Ortho and can wholeheartedly recommend the facility in Arden, and especially my therapist, Malcolm. He pushes me to get maximum mobility and strength, without hurting me at all. I began asking specifically for my appointments to be with him a while back. Overall I'm incredibly grateful to this group for helping me get back to my career with a healthy shoulder. Much love and appreciation!!

    I only go to this location because of its convenience, and it works well with my family. I never…read morehave a "positive" experience, but in the long-term, it's been worth it for me to go there, in spite of it all. Yesterday I sat in the lobby and watched the angry lady working at the front desk be completely rude to patients that had come in. Two that were clearly in a lot of pain and she was just outright rude to them. I thought she and one of the male patients were going to get into a fight when she took his payment and then refused to let him have his treatment because his ride could not be there until after the procedure. Go figure? I've seen her be rude to many people over the visits I've made there. I just keep my mouth shut and go in and pay my bill and ignore her but she's awful. I hope she doesn't see this and figure out who I am. The next time I go in, she might treat me terrible. Lol. Go somewhere else if you can. Especially if you're in pain or don't feel comfortable. Or if you need compassion. I think the doctors provide good service but it's not a place to go if you're needing. Any kind of friendliness, from my point of view.

    Pardee Urgent Care - Mills River - urgent_care - Updated June 2026

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