Went in today with a nasty infection after a toothache. Reception and medical staff were all polite…read moreand professional. Wait time was only about 15 minutes to see the assistant and another 15 to see the doctor/nurse. Doc took a look in my mouth, took maybe 15 seconds to go "yep that's an infected tooth there." She left for another 10 minutes, came back with an itemized list of instructions and my prescriptions were already faxed to my pharmacy. Entire visit was maybe an hour at most, plus it's all the same medical group as my psychiatrist, so insurance and check-in was easy.

First and foremost: Leslie (Nurse? Radiographer?) and Dr. Matt were simply awesome…read more The front desk employees not so much. I'm not trying to belittle anyone's job but can you please explain to me how hard it is to take someone's ID and insurance...enter their information into a computer...and COMPLETELY FORGET to give the patent back their ID and insurance card? Maybe I should have prefaced my previous paragraph with the fact that I was the only patient in the waiting room upon my arrival... phones were not ringing... it was very quiet except for the TV playing Good Morning America in the background. Not only that, I sat back down for about 5 minutes (until I was called to the back) where I spent an additional 20-25 minutes with the doctor and the radiographer taking X-rays of my chest. At any point in that time frame someone from the front desk could have brought my credentials back to me (or given them to someone in the back that could have made sure I got them)... or even just told them to remind me not to forget to get my credentials on my way out. That didn't happen. What happens is I drive 17 miles back to my side of town and then I receive a phone call saying that I forgot my credentials instead of I'm sorry I forgot to give you back your credentials and that I would need to come pick them up. Now I have to drive 30+ more miles because of your incompetence and lack of due diligence . What was even more surprising is when I returned to the facility, a different employee recognized me and knew why I was there...reached into a drawer and flipped through two or three envelopes that had other patients names written on them.... BECAUSE THEY DIDN'T GET THEIR IDs BACK EITHER. I would like to know what's going on ? Are the employees taking your personal information and using it somehow... possibly giving it to some friends who can use it for nefarious reasons? People don't think anymore!!! I know it sounds stupid to some people, but forgetting to give me my credentials back and forcing me to have to take another trip on the road not only puts wear and tear on my car but it also puts me in position of having a potential accident (whether it be my fault or not).

I recently had to be admitted to Advent Hospital for a few days for gall stones and a blocked bile…read moreduct, stent inserted. My doctor urged me to go as my health was quickly declining. Everyone I encountered - non essential staff, clergy, housekeeping, nurses, dietary staff, Medicare reps., surgeons, anesthesiologists, etc. gave me exceptional service. Last week I came back for stent removal and more gall stones removed as day surgery. Again, exceptional service. Thank you, Advent.

Absolutely incredible experience... the nurses and every staff member was so pleasant and caring!!!…read moreWe came thru the emergency room and we were so impressed with the efficiency and care we received. We were admitted and had surgery. The doctor and ER staff were the BEST. Then we got to the room and every staff member were so nice and caring and accommodating!!! We were so impressed. We have found our healthcare group now! Hands down an awesome experience !!! Thank you Jerry on third floor nurses and all the staff who served us! Thank you Dr Dray who was so thorough and caring in the surgery process And Dr K in anesthesia. You and the whole Advent team are impressive! If there were 100 stars to give, I would! Interesting Note: Everytime a baby is born a soft musical lullaby plays all through the whole hospital!!! Brilliant!!!

Went in on a Friday afternoon and was seen very quickly. Quick and efficient. Very helpful staff…read more The medical provider I met with took her time to go over what was wrong and what I could do on my end to get better quickly.

Flew into Florida on March 3. Developed an abscess over a subcutaneous cyst. WA state MD ordered…read moreAmoxicillin. Traveled for 1 week through Florida, Georgia and then North Carolina and getting worse. Found AFC Urgent Care in Asheville with outstanding reviews on YELP. Absolutely 100% correct. The ENTIRE staff was wonderful. However my Nurse Practitioner Camellia Austin, FNP, was beyond wonderful. Needed an I&D. She is in the Perfect Profession for her expertise and bedside manner. THANK YOU! (Also, I am 66 years old and have never been to an Urgent Care before.)

Missed diagnosis at My Care Now, poison ivy, but next day found out it was strep…read more It happens. Good thing he did not return to school. He was given antibiotics next day at Rainbow Pediatrics.

This is probably the best urgent care I've ever been to. Since moving here 3 years ago, I've had to…read morevisit this place about 3 times in the last year. The check-in person has always been cordial, the wait times have been swift & the care has felt personal. All of these things are typically hard to come by at urgent cares. Each time I've genuinely felt like the nurses & providers have cared to help out. I've left each time feeling better than when I arrived.

Don't go here. Not clean, old out of shape staff. Gave me scripts for $100 of medication that…read morehadn't worked and didn't get me the work note they promised. Total waste of time- find another place to go! I wish I had read reviews before going there!

probably shouldn't review as they never examined me.Walked in in January,2024,nobody in waiting…read moreroom.Said it would be a 3 hour wait, I offered to come back,they scheduled me to come back at 5;30 ,which I did.Told me it would be another 45 to 60 minutes-how could time management be that bad? Left and went elsewhere and was seen with no waiting.

Having my 3rd shoulder surgery was not fun, but Dr. Cammarata is the master surgeon!…read moreHis reputation preceded him and I was not surprised that he exceeded any expectations that I may have had. I would not hesitate to send any friend or family member to Dr. Cammarata. I'm currently in physical therapy at Emerge Ortho and can wholeheartedly recommend the facility in Arden, and especially my therapist, Malcolm. He pushes me to get maximum mobility and strength, without hurting me at all. I began asking specifically for my appointments to be with him a while back. Overall I'm incredibly grateful to this group for helping me get back to my career with a healthy shoulder. Much love and appreciation!!

I only go to this location because of its convenience, and it works well with my family. I never…read morehave a "positive" experience, but in the long-term, it's been worth it for me to go there, in spite of it all. Yesterday I sat in the lobby and watched the angry lady working at the front desk be completely rude to patients that had come in. Two that were clearly in a lot of pain and she was just outright rude to them. I thought she and one of the male patients were going to get into a fight when she took his payment and then refused to let him have his treatment because his ride could not be there until after the procedure. Go figure? I've seen her be rude to many people over the visits I've made there. I just keep my mouth shut and go in and pay my bill and ignore her but she's awful. I hope she doesn't see this and figure out who I am. The next time I go in, she might treat me terrible. Lol. Go somewhere else if you can. Especially if you're in pain or don't feel comfortable. Or if you need compassion. I think the doctors provide good service but it's not a place to go if you're needing. Any kind of friendliness, from my point of view.