I was sent here by my employer for a pre-employment test. I made an appointment online. The staff…read morewas friendly, but I waited 2 hours for this test. Wait time could be reduced with enhanced software.

Went there when they first opened with my then toddler. Awful experience. They refused to test her…read morefor strep and having being there 3 times in 3 days they finally tested her and it was positive. I never went back. Fast forward to today. I had heard some positive reviews so thought I would try them today. I have sore throat/ear hurts/etc. Was in the parking lot at 7:35 so I could be the first one when they opened at 8. At 8 they didn't open. About 8:05 the receptionist opened the door, said we are waiting on the provider and locked the door. I finally decided to leave at 8:35 after they still have not opened the door. Currently waiting at another office with 8 people in front of me.

First I'm never happy about paying medical bills but when we arrived their staff was amazing even…read morethough it was a holiday. My daughters needs were met and they had a great bedside manner that made her feel at ease. They were quick to call in a prescription or two which didn't cause us to have to wait too long for it to be filled. I would definitely recommend this location if you're ever in need.

Outstanding service . Very organize very professional had a great experience . They treat everyone…read morethat walks through their door with care

I brought a friend here with symptoms of dizziness, chest congestion, nasal stuffiness and more…read more She was given outstanding care: complete blood work, chest x-ray, oxygen, and more. The care was so intense we were there for over an hour with constant contact with medical personal. The staff were kind, thorough, and very professional. I had never visited here but I was blown away by the level of care. If the need ever arises I will definitely come here. Very clean facility; plenty of free parking.

Omg. Do not go here. They barely take a history or perform much physical exam so they can run up a…read morebill. doctor Brancati- the owner- is exceptionally rude and nasty to his staff in front of everyone and exhibits poor bedside manner.

Had to get a referral for a cyst removal before my insurance kicked in. They got me taken care of…read moreand the surgeon at bon secours was professional and very thorough. Glad to receive good quality care.

They don't call in prescriptions when they say they did. They won't answer the phone or return…read morecalls.

Horrible check in experience then shows no care by refusing to see you. What a scam! Solv is a…read moredifficult to use checkin especially when you don't feel good.

The man behind the desk is so cold and un- friendly. He icely talks to you, or at least to me he…read moredid. He acted like he was doing me a favor. This is the second time he has been rude to me. People come in feeling bad and they don't feel like being treated poorly when they are in a bad condition to begin with. The ice princess should be talked to and told how to warmly welcome people. His behavior is inexcusable.

I made an account on Yelp to write this as I had the worst experience with the manager there when…read moremy son was unwell and needed to be seen. The manager was incredibly rude, and unprofessional when giving my global insurance, and the workers at the front of the office were unprofessional in how they interacted with customers. My son needed to be seen as he was having extreme body aches and a fever, but would not be seen even after the rude manager started name calling my son and I who was unwell. I would not recommend going in to this clinic, as it's a waste of time when you need urgent care for those that you love.

I went to get stitches out they left me in the room til 10 minutes after they closed with the…read morelights off and told me sorry they forgot me. Then they printed a paper prescription for me because they were too lazy to send it to a pharmacy for me. They didn't clean the wound or anything just snipped them and pulled them out and charged me $200.

Got a PA ( which usually means good care) who had zero compassion/empathy. He did nothing but…read morecomplain about the care I was given earlier in the week. I sliced a dime sized piece of skin off my finger. When he left the room to get a shot prepared, I realized I didn't want him touching me. I walked out after meeting him in the hallway and giving him an evaluation of his care, holding a piece of gauze on my finger, dripping blood down my arm and onto the floor. The very caring receptionist asked me to wait while she got the manager, who got me another provider to help me out. I still refused the shot and they offered me a less invasive treatment. The manager got me some water and graham crackers, good idea as that much panic could case shock. Thus a mixed review.

This place is pathetic. Using wannabe doctors (Dawn Israel Castle) to diagnose problems. The girl…read morethat took my vitals said my totally inflamed and extremely painful toe sounded like gout. Dawn Castle comes in, spends about 60 seconds seeing me, says it is NOT gout, writes it up as a "skin infection", and gives me an antibiotic. It didn't go away, and a week later I was in severe pain. I went to a podiatrist in Hendersonville, and as soon as he saw it he said "this is a textbook case of gout." He prescribed a correct med and I was better in two days. I called into Pardees patient services to complain and request my $50 copayment back. I felt that I wasted my money. I was promised my $50 copayment back from Dr. Schwartman. I waited months and was passed off between a Morgan (useless) who doesn't return calls, Jenny (patient services) who dropped the ball, and passed to an upper manager Alicia Weiss (spelling?) who passed the buck and said that Pardee is owned by UNC and they don't give refunds. So I get a call tonight from the UNC accounting dept., 4 months later, and the girl tells me they "don't give refunds for the copay." What a pathetic joke Pardee and UNC are. You pay good money to go to their urgent care to be diagnosed by a fake doctor for a false diagnosis, and they don't care because they get their money from your provider. What a rip off. I might as well go to an auto mechanic next time I have a health issue. Do NOT use these crooks!!!! Look at their poor reviews folks. They will reply to contact their customer care phone number. Why? They don't care.