Dr. Byrd treated me and my husband for over 20 years and he was always very thoughtful in his…read morediagnoses and also saw to it that referrals were to the best available in the area. He was very kind, thoughtful, considerate, and always sensitive to my needs at the time. We considered him a blessing to us.

This doctor's office staff is the rudest and most unprofessional I have ever encountered. They…read moremisrepresent themselves by telling you you're seeing a doctor then schedule you with a nurse practitioner. I told the rude, nasty person at the desk no and she told me to go to another doctor. I asked her to have the doctor call me and he never did. No patient in their right mind should go to this doctor or his office. It's awful!!

This is not for the Dr visit but for the check in process. I…read morethink it's great being cautious with this covid and every Dr. Office I've been as long as as people have on their masks when entering they can walk in out of the cold and wind and so their information in private and then sit down. This office has a table and women standing in the door asking every question imaginable, (exp do you have a runny nose ,blah blah and do you have diarrhea?) out loud for everyone to hear the responses and they spray your hands take your temperature before going in. Even if you know the drill she keeps going on and you just keep saying no like she has been programmed and can't stop from her routine. Then as you walk in another one had a clip board out loud where it is not private says: Do you still live at...... Do you still have the same insurance..... What's your Birthday..... Everyone in the waiting area can hear your responses and write down your address I am serious!!! This is the 2nd time dealing with this and I can see other people's expressions as well like really!??? What happen to privacy? These working the door certainly don't practice that! This is the only part I can not stand about going here. Otherwise the Dr. Is great. When leaving you don't stop to make any appointments you just leave and they will call when the next appointment is due for you to come in.

Wow, what a difference from the last check-up. Went in for my yearly BMI test. First off, my…read moreappointment was at 4:00 they called me at ten minutes before, yea! The nurse, Danya, was very friendly and personable. She took my vitals while chit chatting about this and that and acted as we were long lost friends. She left he room and within a couple minutes, the PA Tami Ford came in to go over bloodwork results. all the times I've been here before the doctor never came in until 10 or 15 minutes passed. She treated me with professionalism and respect, listened to my concerns and even talked about my prescriptions and how they counter act with each other. As long as the office keeps it up this way, I wont dread coming to see my doctor.

Great medical care! They are respectful of your time and listen. Relaxing office. Flexible…read moreappointment options and Fast reply time!

I am so grateful I have discovered Lamond Family Medicine! They've taken great care of my husband…read moreand I for over a year now and are always available with informative answers! For example, earlier this week I went in for my regularly scheduled annual exam and Dr. Hansel noticed too much wax in my right ear. He spent careful and attentive time removing the debris, had me come back in a few days later and my husband tells me I am hearing better as a result. ;-) I find the office and staff to be quite pleasant and I encourage Hendersonville residents to head on in to Lamond Family Medicine!

EXCEPTIONAL IN ANYWAY THAT COUNTS! Self pay is reasonable. NPs and PAs exceed the standard. I will…read morenever go anywhere else in a pinch when Im sick! Their techs for radiology are certified and know their craft. Ladies at the desk are a warm invite and extremely respectfu!

Went in on a Friday afternoon and was seen very quickly. Quick and efficient. Very helpful staff…read more The medical provider I met with took her time to go over what was wrong and what I could do on my end to get better quickly.

The office staff in this office are very nice and cordial. After the beginning​ of our…read morerelationship as a physician and a patient, Dr. Matthews' attitude exhibited not caring about my general care. I was looking for a physician who would exhibit a true concern for my health and accept the responsibility​ for my overall health by coordinating​​ the work of my specialists. As stated, as time went on, Dr. Matthews became​ less and less helpful to my medical needs and appeared more withdrawn and consequently became unable to meet my needs. Many of my health questions were answered​ with "I don't treat that"s. After my NEXT TO LAST visit​ with her, I made arrangements to be accepted into another doctor's practice; and I did not inform her of such acceptance on our last visit during which she indicated on paper that I was a "complex case" which she could not handle but would see me until I found a new physician. I am very very pleased​ with my new physician's training, interest​ in details​, pleasant attitude, and feel that I am receiving TOP medical attention. I am very aware of the changes in the medical field as it relates to the physicians' practices. I am doing much better on medicines that have been totally eliminated​ or reduced in quantity. When I have a need, I do not have to spend an entire day​ waiting for a response or possibly being seen EVEN during that week, much less the next day, which was the case with two of my serious needs as follow-up from ER. In essence, I can only assume that did not fit into the "classification​" of the majority of her patients.

I am giving Carolina Mtn Gasto in Hendersonville a 1 Star because of their poor communications with…read morepatients. The colonoscopy and endoscopy that I had on Jan 23, 2025, went well - no complaints. Because I have mysteriously developed anemia, it was essential that the source of a possible bleed be found. The next step was a pill camera, scheduled for Feb. 21. I was unable to swallow the pill camera and was told another method of testing would be investigated and I would be advised. I also was given a stool sample test to take. Since Feb. 21, I have been trying to get in touch with their office via phone and email, and today, a month later, was finally successful, only to be told the doctor had done nothing.

Had to take my husband here for routine colonoscopy. This is a well run professional organization…read more The quality of care my husband received was excellent. Everybody we had contact with.....the office support staff, the doctor and all the LPNs were so nice. They made this as pleasant an experience as it could possibly be for my husband.

I waited for 3 hours to be seen by a rude doctor. I was charged hundreds of dollars to be told they…read morehad no idea what was wrong with me and that they cannot help. In the time I waited I passed out from dizziness. Horrible service, horrible care, extremely understaffed. If i'm coming to urgent care it's because I'm a step short of going to the ER. Don't waste my time, charge me, and make me feel worse than when I came in. Don't waste your money or time here. If I could give less than 1 star I would

Twice there and 3 hours each time and they were not busy... it's like we here for 8 hours so you…read morecan hang out untillll.. no sense of urgency whatsoever will not go back

Dr L very thorough and friendly…read more Front office staff is on the ball...quiet waiting room no phones is welcomed!!! Dr l made me feel comfortable with upcoming options for surgery or to start...injections

I just walked out of an appointment here at MP, as the result of a terrible experience with the…read morewoman at the front desk. She was rude and horrible! It was my first visit here, but it was my last! Fire this lady!!!! David Ball 843.816.5023