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    Pardo Law, PC

    5.0 (10 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    1 year ago

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    10 months ago

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    11 months ago

    Matt is one of the finest attorneys I have ever worked with. He is precise, knowledgeable, and an expert in his area of law.

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    Matthew P.

    Thanks Caitlin!

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    2 years ago

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    1 year ago

    Matthew did a good job and delivered an outcome that met the expectations that he set.

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    2 years ago

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    Review Highlights - Pardo Law, PC

    Matt is a diligent, honest, and knowledgeable attorney who pays close attention to his clients' best interests

    Mentioned in 5 reviews

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    Strategic Legal Practices

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    I previously posted a bad review for SLP and since then they have kept in contact with me, not…read morebecause of the review, but because I had emailed them and left a voicemail, they informed me that it takes 24 hours for them to respond and every time I email them to please call me, they do, so far I am happy with them.

    I have been a client with Strategic Legal Practices since November 2023, and after all this time, I…read morestill don't even know who my assigned attorney is. Not once has an attorney contacted me to introduce themselves, explain my case, provide updates, or answer my questions. Every update I've received has been because I spent hours calling, waiting in phone queues, requesting callbacks, and repeatedly sending repair invoices, dealership diagnoses, and every document they've requested. This has been going on since 2023. For a law firm of this size, the lack of communication is unacceptable. Clients are expected to trust their legal team, but how can we when there is virtually no communication? The breaking point came with my court hearing on Monday, July 13, 2026. A few days before the hearing, I called to confirm everything was still scheduled and to verify the courthouse because my paperwork listed Chatsworth Courthouse, but the address underneath showed 300 E. Walnut St., Pasadena. I specifically asked which location I should report to. The representative told me that if an address was listed, then that was the correct location. That call should be recorded because it is exactly what I was told. Following their instructions, I drove to Pasadena, paid for parking, and arrived before my 8:30 a.m. hearing. When I checked the courtroom, my case wasn't on the calendar. I had been sent to the wrong courthouse because of incorrect information from Strategic Legal Practices. I immediately searched my case on the LA Superior Court website and discovered the hearing was actually in Chatsworth. By then it was already around 9:00 a.m. I joined the hearing remotely by phone while walking back to my car. GPS estimated another 40-minute drive to Chatsworth. During that drive, I repeatedly called Strategic Legal Practices for nearly 30 minutes because this was clearly an emergency. No one answered. I left an urgent voicemail asking for an immediate callback while staying connected to the courtroom by phone. Eventually, my case was called... My own attorney wasn't even present. After waiting nearly three years for this day, taking time off work, preparing for court, and making every effort to attend, I was left sitting in a courtroom call with no legal representation. I was frustrated, confused, and honestly too overwhelmed to even know what to say. By the time I arrived at Chatsworth around 10:00 a.m., court had already ended. Then around 10:15 a.m., I finally received a call--not from my attorney--but from the offers department. The representative claimed a settlement offer had been emailed to me early that morning. I checked my inbox while still on the phone. Nothing. She insisted it had already been sent, but it hadn't. She explained the offer over the phone, and I immediately told her it was unacceptable. My vehicle has been in the dealership approximately 9-10 times, leaving me without transportation for an estimated 9-13 weeks. I was never provided a rental vehicle and had to figure everything out on my own. What made it even worse was that earlier in my case, the Client Experience team explained that recoveries could potentially be worth up to three times the purchase price of the vehicle, including taxes, registration, insurance, and related costs. After reviewing this offer, it wasn't even close. It honestly felt like they were trying to settle my case as quickly as possible instead of fighting for me. I told the representative there was no way I would accept the offer and demanded to speak with my attorney. She said she'd submit a request. I asked her to stay on the phone until someone called me back because I've heard promises of callbacks countless times before. Instead, after a few moments of silence, she disconnected the call. Again... no attorney. No explanation. No communication. I've remained patient since November 2023, but enough is enough. I should not have to chase my own legal team for updates, verify court information myself, show up to the wrong courthouse because of incorrect instructions, appear in court without my attorney present, and then be encouraged to accept a settlement that doesn't reflect the time, stress, inconvenience, and financial burden I've endured. This isn't based on one bad day. It's based on nearly three years of poor communication, lack of accountability, and feeling completely ignored as a client. I sincerely hope someone at Strategic Legal Practices finally reads this because I've spent years trying to speak with my attorney with little to no success. At the end of the day, all I wanted was communication, honesty, and representation that made me feel like my case mattered. Unfortunately, I cannot honestly say I've received any of those.

    Pardo Law, PC - consumerlaw - Updated July 2026

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