Waited an hour for my food, watched like 10 people yell over the counter to the two employees…read moreworking all the orders, and after everyone left, they still managed to mess up my order. So why 4 stars? Cause those kids thugged it out. They took the banter of grown people yelling at them over nothing they can control. All their staff quit and they remained. So what I hope is that Firehouse Sub compensate these kids. Out of them two none were managers either. For the love of god do something for your employees, find some actual leadership. Tempted to reach the press over this cause it's clear this franchise does not care of who's running their stores.

I really hate to leave 1 Stars, but the service I received was beyond unacceptable. I placed my…read moreorder at 7:18 PM for a small sub, fries, and a drink. There was already a line ahead of me, while a flow of traffic continued to come in. When I placed my order, only two people were working -- a young lady taking the orders and a young man making the food. The young lady seemed annoyed that they were short-staffed (as she should be), and she continued to refer to someone else being in the restroom. She eventually reached her breaking point and went to the restroom, knocking on the door before telling the third employee he needed to come out and help. 10 minutes have passed, and I am still waiting for my food, and the third employee has not come out of the restroom yet. 5 more minutes go by, and he finally comes out. He goes to the sink to wash his hands for at most 10 seconds, and then hops immediately onto the food. If I hadn't been waiting so long and already paid, I would have left immediately. 10 MORE minutes passed, and I am still waiting for my food. At 7:52 PM, my name was finally called to get my food. When I got to my destination, I realized my food was not prepared well, and I could not even stomach it. The sandwich was soggy and cold, the fries were hard, and after watching what I saw as my food was prepared, I just no longer had the appetite. And to make everything worse, the restaurant was filthy. There was trash all over the floor and tables, the soda machine looked like it had not been cleaned in weeks, there was salt spilled all over the drink tops, there were dirty rags under the sink in the food area, AND the machine where they cooked the fries looked like it had not been cleaned in a while. I normally do not leave reviews after a bad service...but was unacceptable. I couldn't even get pictures because I was so disturbed by what I was seeing. Even more, I waited almost an hour for a SMALL sandwich and fries...all to not even be able to eat it.

HORRIBLE EXPERIENCE!!!…read more Today I placed an on line order for curbside pickup. I arrived 10 minutes early. I received a text that my order was ready and someone would be out shortly with my food. I then received another text that my order did not go through. The manager (Kendrick) comes to my car and apologizes. He then says he could put through my order and asks for my credit card and says he cannot give it to me for free. I NEVER ASKED FOR ANYTHING FREE! He says he has my order details and says it should be about 5-7 minutes. He comes out again and one of my items is unavailable. I said forget the whole thing and got my card back. This jerk manager wouldn't even give me my "free" birthday cookie. I guarantee you if I were white this white manager would have offered some kind of compensation. I WILL NEVER GO BACK!!!

Ordered the buffalo nachos and ultimate and all I got was chips with reminisce of toppings…read more I promise you won't have to worry about me frequenting your establishment. The young lady who my order was great but the supervisor out mgr was clueless.

The service was very friendly. That is lacking these days and I appreciate it. Will come back. I…read morehad changed it to my order and they completed them all. My order was 100% correct.

I genuinely love Jason's Deli it's one of my favorite places to eat, which is why I was hesitant to…read moreleave a negative review. However, I visited on Sunday and was disappointed by what I saw. There seemed to be very little teamwork among the staff. The young lady who was running food was also trying to refill the salad bar for customers, yet employees kept yelling, "Runner! Runner! Runner!" instead of stepping in to help her. Several team members appeared to have nothing to do, but no one offered assistance. Because she was being pulled in so many directions, the food sat longer than it should have and ended up getting cold. It was frustrating to watch because the situation could have easily been avoided if everyone had worked together. I hope management encourages more teamwork. When one employee is overwhelmed and others are available, helping each other out would create a much better experience for both the staff and the customers.

awesome burgers. Perfect if you're very hungry and want to devour a bunch of delicious food. Fries…read moreare crispy and salty which i liked. Attached is a photo of my buddy brendan as well as a beautiful photo on the wall.

If you are craving a really good burger, then head over to Hill City Burgers! My family of four…read moreordered the Jalapeño Burger, the BBQ Burger, and the Bacon Cheeseburger. My eyes were definitely bigger than my stomach cause each burger is made out of a 1/2 pound of pure deliciousness! I wish I took a photo but we just couldn't wait to bite into our food. Fresh ingredients, very flavorful and worth the calories! Everyone agreed that these burgers were one of the best we've ever had. **Bonus: They make homemade milkshakes and they were just $5 each! Definitely go here when you're in the area!!

I love the flat brad Chicken Club pizza, this location pizza is always on point you can taste all…read moreingredients on the pizza. The location in Dallas, on Wheatland needs your recipe due to them never giving orders enough meat on the pizza. Keep up the good work please!!

Sandwich was good af, Cinnamon-bun was dry as hell, I still ate it though. So I guess I'll come…read moreback. Still leaving 2 stars

The Asiago twists were fresh and really tasty. They are kind of like a croissant with melted cheese…read morebaked right into the bread. The tables were clean and the workers are always friendly. The soft drink machine however could use a good scrubbing.

I recently visited Panera after a considerable period and chose to order the Green Goddess Cobb…read moreSalad, eagerly anticipating my meal. Upon receiving my order, I found myself somewhat disappointed. My dissatisfaction stemmed from either the portion size in relation to the price or the overall atmosphere in the drive thru, or perhaps a combination of both. However, when I went inside the establishment I approached a staff member to discuss my concerns, I had an exceptionally positive experience. The manager, Mr. Brandon, although initially unaware of my issue, immediately put me at ease by simply asking how he could assist me. He listened attentively to my problem, maintained a calm and composed demeanor, and exuded a generally pleasant aura. I highly recommend visiting and extending your greetings to Mr. Brandon. He demonstrates remarkable skill in his role and genuinely prioritizes delivering excellent customer service. It is truly about more than just the food; it's about enjoying a delicious meal while having an outstanding overall experience. You all are doing a fantastic job.

Harris BBQ is one of the best in the DFW area. I frequently stop to pick up ribs and sliced…read morebrisket. Stopped today and the ribs are amazing and the brisket is fabulous! I also love their hot bbq sauce. If you are ever in Cedar Hill stop and get some of this deliciousness!!

I'm sorry. But the meat was not good at all. There was no seasoning or smoke on the meat. The…read moreservice was great but the meat was not edible

Dick's Uptown Cafe never disappoints! The breakfast was absolutely delicious with that comforting…read morehomestyle flavor. Our waitress, Julie, was outstanding--friendly, attentive, & always made sure we had everything we needed. Her excellent service made a great breakfast even better. I highly recommend Dick's Uptown Cafe!

They never answer the phone if you are trying to place to go orders and when I drive there on those…read moredays, they are not busy. Do not waste your time, call Mister's in Cedar Hill because they ALWAYS answer the phone. Frankly I am tired of Dick's inconsistency.