Service is very good I would recommend to family and friends. They need more store location in…read moredallas Texas

This place refuses to honor there corporation special s 4 chili dogs for 4 dollars. Going to file…read morea complaint with the corporate office

I hate leaving negative reviews, but I feel like this experience deserves to be shared. The biggest…read moreissue was the customer service at the front counter. The lady working the front desk came across as very rude from the moment I walked in. There was no greeting, no smile, and it felt like I was inconveniencing her just by placing an order. When I had a simple question about the menu, her response was short and dismissive, making the interaction uncomfortable. Good customer service goes a long way, and unfortunately that was completely missing during my visit. That being said, I also want to give credit where it's due. The food was outstanding. The burger was cooked perfectly, the toppings were fresh, the fries were hot and crispy, and everything tasted like it was made to order. Whoever is working in the kitchen is doing an excellent job because the quality of the food was far better than the service I received at the counter. It's disappointing because this place has the potential to be one of my favorites based on the food alone. I would gladly come back for another burger, but I really hope management addresses the customer service at the front. Great food can bring people in, but rude interactions can easily drive customers away. I hope this was just an off day, because the kitchen deserves a lot of praise while the front-of-house experience definitely needs improvement.

I order chili cheese dogs and specifically asked what type of cheese was used (I wanted shredded…read morecheddar). After waiting about 15 mins for my order, I got all the way home and it was the wrong cheese (nacho cheese). Because I didn't want to drive back to the restaurant after fighting Friday evening traffic to get home, I have to eat the cost of this order vs eating what I ordered. I was excited to return and try other things on the menu, but I guess they shut that down.

Wow! So this is not your typical fast food joint and lunch time on a Friday!…read more First, the store was immaculate! No trash to be seen! No sticky surfaces! Plenty of seating inside and out! Second the staff was friendly and kind! Chris and Nathan tag teamed the ordering and were super efficient even while training! B and Ashwana were quick and efficient in food prep! I waited maybe 5 minutes for a delicious, juicy bacon cheeseburger and fries!! The milkshake was a delicious treat! In the end, Antonio even followed up to make sure the experience was on point! Great team. Great culture. Great food! Support these guys if you are in the Mansfield area!!

Good luck! They close the store when they want to... went there at 3:30 PM in the afternoon and…read morethey had closed in the middle of the day. Lights were on, "open" sign was up but door was locked. I called and they answered, so I asked if they were open today. The man on the phone then said "we will open up in about 30 minutes"... way too late for me, so I left and went to another option. I drive all the way out there for nothing! Very annoying!!!

I was craving ice cream and I remembered this place sold some. And it was close. The service at…read morethis place has gone downhill! I walk up to the booth, employee looks at me and walks off. Grabs her phone. I stay standing at the counter. Still nothing. I ask if she can help me with ice cream order. She looks put out. She ask card or cash? Does that matter for me to order? She moved back and forth between two counters just looking around. Finally ask for my order. 2 scoops , on a cone, of strawberry and cookies and cream. So one cone of strawberry and one cookies and cream? No, one cone with both. Ok. So cup or cone? Both scoops on one cone. Ok, and what flavor? She was too preoccupied with her phone and her friend sitting at a table nearby. Finally get my cone. Good ice cream not overly frozen. Waffle cone was fresh. $2.48. Worth the cost? Yes. Would I recommend? Yes but with warning. Will I return? Only if close by.

Best burger I've had in a long time. The patty was nicely charbroiled and browned to add that…read moreunmistakeable backyard flavor. And the sweet potato fries were properly and completely cooked so that they were deliciously toasted, not "floppy". Nice folks; great feed. Drop in and watch the game.

Stopped in for some dinner while I waited to pick up my daughter and her friend from the BTS…read moreconcert this past weekend. Ordered a big appetizer platter and some chicken tenders with fries knowing most of it would be leftover for them to smash on the drive home. All was delicious and devoured!

Haven't had Red Robin for years. I've missed their juicy burgers!!…read moreMy boyfriend got the Southern Charm burger, which was yummy and the Whiskey River bbq sauce was the perfect touch. He also got the onion rings, which were nice and crispy. Just wish he got more of it, since it's the only side that's not bottomless. I got the smoke and pepper burger, which was delicious! I really enjoyed the black-peppered bacon. I also made sure to order another bowl of fries, which we sprinkled more of the yummy seasoning. Overall, a yummy experience and our waiter was really nice!

Jersey Mike's Subs is located off 360 and the corner of Broad serving up delicious cold and hot…read moresandwiches that would put a smile on your face every time you take a bite out of one! I placed an online order to be picked up for a stickball sub which consist of provolone, ham, and salami on regular white bread. The toppings I chose were the standard lettuce, tomatoes, onions, banana peppers, and pickles. As for the condiments I went messy with mayonnaise, spicy brown mustard and of course I had to get it Mikes way which is an olive oil blend and red wine vinegar. As I walked through the doors during lunch hours on a weekday day the place was quite busy, but the line was moving steady and fast. There were many tables to sit at with also a sitting bar to enjoy your sub while looking out the clean glass windows and admiring the finer things in life. They have a pickup station where all online orders will be waiting for you as soon as the item is ready. As I walk up to the station, I notice a brown Jersey Mikes bag with a receipt of my order and my name written on it. I went ahead and picked it up and proceeded to find a seat to unwind and fill up my tummy. The sub was wrapped in paper that was perfectly packaged while the bag was sealed with a taper. The sub was looking stunning and fresh as to where I couldn't resist any longer and I knew I just had to dig in. The bread was airy and soft with a nice snap back but yet very pillowy. The first thing I noticed was the splash of red wine vinegar and olive oil that coated the sub very well. The finely shredded crisp bright green lettuce and the taste of sweet vine ripe tomatoes made a huge impact on the meal. The pungent red onions and sour dill pickles mingled in the rest of the flavors while the condiments of mayonnaise and mustard added a creamy smooth finish to this masterpiece. Everything tasted great and the quality of the food was suburb and outstanding. I'm looking forward to coming back again soon to maybe try out a hot sub next time since every time I come here, I always choose a cold one. Overall, Job well done at this location and I'm already looking forward to the next visit.

Unfortunately, my experiences here hasn't been very positive. The employees don't seem very…read morewelcoming and often come across like they'd rather be anywhere else than at work. Interactions feel rushed or grudging, and it doesn't seem like there's much effort to help customers or answer questions. On top of that, the food quality has been hit or miss. Sometimes it's fine, but other times it feels inconsistent. I like the brand overall, but this location could really improve by focusing more on customer service and consistency.

We took our toddler for the first time this week and it did not disappoint! The playground area was…read moreperfect for little legs and big enough for mom or dad to save the day if needed. There was turf for the kiddos to run and play and there were even kiddos playing with a soccer ball. Unfortunately someone dropped a Tupperware container and glass got on a piece of the turf but some parents and staff cleaned it up really well and none of the kids got hurt. The food was really good but a bit pricey. We tried a few burgers, the nuggets, tots, and a slushy and it was roughly $35. It did come out hot and fresh but the slush was half melted by the time we got it. Maybe just a timing issue not a big deal! We'll still be back just maybe not for a full meal. The inside and outside were kept clean. The women's bathroom had a changing table. The staff were friendly and attentive. The game was on and the music wasn't crazy loud.

My 16 year old son and I tried this place for the first time. I think we were the only people that…read moredidn't have a child 5 and under with us. He atmosphere leans heavily towards small children and they were certainly everywhere. The kids make this joint pretty loud and there was lots of coughing and crying. The place is inviting and the person that took my order was very friendly. The burgers were bad, but they were a little smaller than I expected. About the size of an In N Out burger, which isn't bad, I just thought for the price it would be bigger. Even though it was smaller than expected, I thought the amount of meat in the burger was good and the burger had good flavor. I also liked the sauce options. There are a few different sauces near the fountain drinks that you can grab for your meal. If I had a younger child or if this was closer to home this would definitely be in our regular rotation. Nice place for the kids to play, good food for everyone to eat.

Food is always good whenever I order! Never any complaints and reasonable wait times. I'd recommend…read moreto everyone for sure.

The food is always cooked so good here & they actually take their time with making their food and…read morethe service here is always great. These are very nice people. Wings are way better than Wingstop or any other place that I've been to. 1000/10.