i was sent here about a year ago and the people there are extremely under qualified. coming from an…read moreinside perspective, i was having physical health and mental health problems while i was there , i brought it up just for them to brush it off as it was 'nothing' i was in a sever crisis when i came in, and they had no problem letting me out not even a week later, i came back home and immediately was back in crisis. the supervision was terrible, despite people not being allowed in others' rooms, there were patients in there all the time, absolutely zero restrictions when it came to watching tv, it poses as a major risk to triggering other patients. overall, if i were needing to go back to a place like this again, it would not be here! do better.

Such an awful experience when my daughter got sent here. They took my daughter to the ER but didn't…read morethink to let me know, but let the parent who has had very little involvement in anything other than manipulating my child. Lied about calling. Was told by another gal that I wasn't called because they just called the parent who was top on the list. Then they discharged her without my acknowledgement with the parent who got her there in the first place but blames it on 3rd party, and when I spoke to 3rd party they said they didn't have a part In it. Didn't involve me in the plans to keep my daughter from going back, where her father has never been a part of her Healthcare. Good job on preventing my daughter from hurting herself again

The staff here are very friendly, and they really care about you are going through. Isobel helped…read moreme through a very difficult time in my life.

From the owner: Children First & Lassen Counseling are private, nonprofit agencies dedicated to helping individuals…read moreof all ages enjoy life to its fullest. Our goal is to provide high-quality therapeutic services. We were created as a response to the growing needs for counseling services in rural northern California and to the desire to change lives by helping people through difficult times. We offer focused counseling for children, adolescents, and adults to address the individual needs of our clients. Services are provided on-site at one of our clinics/offices or off-site where needed, such as in homes and schools. We have locations in Tehama County, Shasta County, and Siskiyou County.

Highly talented nurses and my personal favorite.is Courtney. Management is a MESS. The…read morecommunication is pristine prior to admission than non existent after intake. The case worker hasn't returned calls for weeks to us or Butte County Health. Hilariously, if you get the Nursing "Supervisor" Serena Boorman, you will get to act as her therapist for the entire visit as she complains about her fibromyalgia and that her pain is worse than her clients but she can't get a diagnosis and is forced to use the Med-Spa in Chico for chelation therapy. You'll also get the random butt dial from her car during her road rage incidents. All that said, for Skilled Nursing, the nurses are excellent.

I have been beyond impressed with Home and Health Care Management. And I speak from within, as a…read morenew employee here. As a company, extraordinary!!! The amount of help and assistance it provides to the community and the many contracted counties is incredibly impressive. I wish the number of patients whose lives have changed by HHCM would be on display so everyone can see what an impact this place makes. HHCM is beyond just in-home care. It helps the homeless finding housing, it provides case management to facilitate maneuvering through a confusing health system, it provides resources for better overall care, and the services go on and on. A kind of business dreamt by one individual, the CEO, who chose a career in Nursing for the intention of benefiting others. Such a bright and intelligent woman with years of experience and one who I have learned so much from in the last two months. I cannot express enough how thankful I am to be part of this group.

Very unprofessional management! Asked (Susan) to remove a girlfriend who I do not approve to be…read morepresent in any of my child's appointments. As parents mom and dad are welcome point blank !! When I asked her to ask her to leave she said it's not her problem and that she can't do anything about it . Parental rights should be #1 in a business for children . Instead she treated poorly and argued with me . Therapist are amazing I appreciate all of the time and work they give ! Management or owner is extremely rude and neglectful to parental privacy and rights . Definitely no urgency to keep my child's privacy a priority.

My daughter began seeing Susan at the age of 5 months to work on motor skills delays. My daughter…read morewasn't rolling or sitting and was at risk for weakness on one side. She has been seeing Susan for 7 months now and she has made so much progress! Now at 1 year of age, she is able to sit alone, play with toys, roll, crawl and pull herself up to stand! The gap in my daughter's delays and her age is closing. We are now addressing standing and walking. My daughter is always happy to see Susan. She is always so productive during her therapy sessions (except when she is hungry or tired) She literally loved Susan from day one. I trust that she will meet all her physical developmental milestones with her. She is consistent, dependable and loving. She has tons of experience. She is a mom of four herself. Endless source of wisdom and guidance for any child or adult. I would recommend Susan to any parent looking for an Occupational Therapist.