The only thing that I really have to say about this place is that it is a fairly new facility and…read moreappears to be generally clean. The other thing is that its convenient that they are open on some holidays and on weekends and late. I have come here maybe 3-4 times for urgent care when I was sick. The providers have always been nice. The girls who work at the front desk need some training on their customer service skills. I can't stand with someone greets you with, "Do you have an appointment?" or "Last name?" So irritating!! A greeting like, "Good morning. How are you today? Can I help you get checked in?". I typically experience wait times of 2-3 hours. But just recently I got in with in 30 min... but then had to wait in the treatment room for about 45 min. I feel like the staff here just pump patients through like cattle and never take the time to get to know them.

last time when I went for my appointment a doctor speak Spanish and she got a translator tablet she…read moreacting she doesn't speak Spanish

Looking for a new provider!…read more Rudest doctors office I've every encountered. The front desk ladies are rude and apathetic. Mark Allen was always in a rush in would only see me for a total of about one minute. My last visit with him, he was in such a rush that he gave me a misdiagnosis - which apparently I'm still supposed to pay for. There is no "care" at this medical center.

I scheduled a follow up appointment a week prior. I drive 30 minutes here for my 10am appointment…read moreto find the place closed. No heads up and won't answer the phone

I have been using Prestige for years! Best place in Redding with 3 locations! Offices are spotless…read moreand practitioners and doctors are amazing. They care!

I went to PUC when I was bit by a dog. I saw Vanessa Demoss who has seen me before. She is so…read morepatient and provides such excellent care in my opinion. She listens attentively and lets you get your questions and concerns out without making you feel rushed. She takes the time to answer any and all my questions never making me feel like I'm asking too many or I need to hurry up. She always explains why a certain medication will work better than another and not only that she's just very kind and compassionate. It makes me feel like I'm always in good hands. Also, I would like to say that Prestige urgent care is awesome. Anytime I've called the receptionist at the front desk have always answered my questions or if I had a question for my doctor, they gave the message to the doctor and got back to me just like they said they would. The medical assistance that have called me back to answer questions have all been nothing but wonderful. For this reason, I decided to join the monthly membership. I feel like I have a place I can go and take care of all my health needs in one spot, which is really nice. I've been to all the most urgent cares in Redding and I'm not trying to say anything bad about the other ones but for me and what I experienced I just feel like there's no comparison. They are more organized and efficient and have always provided top-notch Excellent care.

I call and they hang up. I try to make an appointment and they don't answer. I had a follow-up…read moreappointment and they didn't attend to me. They just told me to come when I feel ready. Terrible service. I hope I never have to go back.

Why does no one answer the phone. Everytime I have drive to make an appointment.read more

This is a hard review because the personnel at the Corning Lab are quite efficient and very…read morefriendly but the techs that do the actual testing seem to be suspect. I have a condition that requires monthly testing and treatment is based on those numbers. LabCorp made an error of over 30 points which was the difference between full remission or full failure of treatment. LabCorp spokesman Chay Scudder refuses to discuss the issue at all even though the information is critical to my health. I will rate one star because even though the people are great if they are unable to provide accurate tests they are pretty much worthless.

This is specifically directed at Salah Sherif, MD. The staff and nurses were great but this is not…read morea doctor. I repeat, this man is not a doctor. (https://www.linkedin.com/in/salah-sherif-73a1029a/overlay/about-this-profile/) NOTE: No exaggeration of circumstances, this is exactly what happened: I was ambulanced in from a high speed motorcycle crash from Thunderhill race way (90mph+). I had a golf ball sized bump on my left temple, shoulder was jacked up and sticking out, and I was in a very bad state from the hit to my head (Cracked my helmet). The ambulance staff and nurses were great. As they were wheeling me into a room, I saw a guy sitting in what appeared to be a closet watching Youtube videos on his phone. Not trying to be funny but I thought it was the janitor. The nurse, (Can't remember her name but her husband was also a veteran), got me set up, spoke with me, and just was there to sit with me and make me feel comfortable. Thank you! A "Doctor" came in, and to my surprise, it was the guy sitting in the closet watching Youtube. He came out, asked me some questions which I could not understand as his English is terrible. Took a quick look at my shoulder and left. Said nothing about the golf ball sized bump on my head. From my vantage point, he went back to his closet and began watching Youtube again, I could hear it. I was in disbelief but OK, we are waiting for the Xray. He comes out again after the Xray and said I have a Shoulder Sprain without going into any details. I saw that my IV was out of my arm and told him to put it back in so I have the pain medication. I had to ask him 3 times to do this and even showed him. He left the room again and the kind nurse did this. Where do you think he went...back to the closet to watch Youtube. The nurse sat with me until my ride came and we just talked which really helped take my mind off of the pain and shock. I would think a Dr. would show more interest in a patient that just came in from a horrific crash and at least be concerned with a concussion that was visible from my forehead. Maybe ordered a CT scan at a minimum. I then started thinking maybe this guy forged his Medical training when he came over from his country. I just could not believe this is a doctor. If you get seriously hurt in Willows, California (ThunderHill Crazies...), I hope you have another choice at this facility. Salah Sherif, MD could get you killed by not going through proper procedures and showing a little more concern than wanting to get back to watching his Youtube. Must have been a good show?

My 98 yr old Mom was transferred from an hour away for Rehab here. It's a REAL hospital with lab,…read moreX-ray and a hospitalist on site. Such an upgrade from SNF Rehab. Great staff providing solid care hard working with super kindness. I'm a nurse and I can attest that they are on the ball and competent. Don't let the distance, size of the place or decor (converted elementary school) fool you. This place is a gem!!

I am so thankful for Dr. Nasise! He is the first Dr. in several years to show compassion and…read moreintegrity. I had lost any hope of being cured and was battling several blood transfusions because my evil uterus! I was so sick and tired and my quality of life was diminishing. I was slipping through every crack at every hospital until I went to St. Elizabeth Hospital and seen him. He seriously saved my life and restored my future. He was very thorough and informed me of every step. Thank you Dr. Nasise for listening, caring and making me well again.

Dr. Nasise and his staff are WONDERFUL! I am 3 weeks post-op and I am already so happy I selected…read moreDr. Nasise for my surgery. I have found his staff to be extremely helpful when answering questions, assisting with disability paperwork, scheduling follow-up appointments and just - overall - being awesome. I highly recommend Dr. Nasise and his staff with complete confidence!

Hello, I had to get a bone scan and I met the nicest technician named Connor Williams who works…read morehere. He took my scans (photographs to people like me) and was so knowledgeable and very happy to answer all my questions. He made me think that with a little bit of stretching every day, I could change the way my life is going. You might say he changed my life for the better with just a visit to him and he wasn't even the doctor! Thank you so much Connor! I'm glad I met you!

My wife and I been a patients here for many years. Mostly very happy with all aspects of their…read morefacility. Dr. Avilla has a wonderful demeanor. He is very kind, really listens to the patient and has a very relaxed approach, making the experience one that feels as if he and the patient are a team working together. The facility has great communication, very responsive with needs and requests. Their lab is very efficient and accommodating. Well done, Mangrove Medical

Dr Telebi cares and does all he can to help you. He has a great sense of humor as well. Nou Her is…read moregreat for basic issues. If your problems are too much she will refer you to an MD. Which is too bad. She has referred me to all the people I see know and is very efficient. She will tell you if she will be able to take care of your problems. If not, she gets the MD for you. One thing to steer clear of if you can is Barbara McGuire in the psych department. She was my psychiatrist until she went to one day a week. I asked if I could see anyone with more availability. Instead of telling us no, you have to deal with one day a week. She discharged me from the practice. It took nine months to get another psychiatrist to do a hell of a lot better than she was. She has some deep rooted issues that she brings up every appointment. It's extremely uncomfortable and unprofessional. She needs her own psych help desperately. If you have a choice in your care, know she will drop you in a heartbeat and make your life a living hell because she can. Two words: patient abandonment.

Complete waste of money and health, "I don't know" is Not an acceptable answer to my health!…read moreIncompetent Quacks