I am currently staying here after a very difficult spinal surgery and not such a pleasant stay at…read morethe hospital. Let's play a place is amazing how bright and well decorated cheerful friendly.It's a complete mental reset.That is definitely good for my physical recovery.As well. Please forgive that typo errors.I'm doing this with voice recognition, and my because my fingers don't work very well yet. Everyone's here.It's just such a well coordinated team, like, I never had any idea that such a diverse number of occupations and specialties and things could be involved in your recovery. Wonderfully and responsive to my needs.And I just, I really can't say enough good things about this place.

So far, I can't say enough about the care my HWP and broken hip is receiving! It doesn't smell,…read moreit's clean, the staff is 5 star quality. I cannot believe how fortunate we are that they had a bed for us. The CNA's are out of this world!!!

My mother was admitted to Marquis from Mercy Hospital after having a fall at her home and,…read moreapparently, suffering a mild stroke. At 97, mom was suffering from bouts of dementia, but with rotating caretakers, was still able to live at home. It was decided to move mom to Marquis for "comfort care" as she displayed all the signs of nearing the end and I just wanted to make sure she didn't suffer. (All the paperwork and details were sorted in an expedient and organized fashion, so I didn't have to worry about any of that and could focus on my mother). She wasn't happy being in the hospital and wasn't all that jazzed about being moved to Marquis for rehab... However, it didn't take long for the staff to earn her trust. Her primary nurse, Robin (I hope I got that spelling right), was outstanding. She knew I was in from out of town and that I needed all of the information I could get and she ALWAYS made herself available if I had any questions. When she wasn't there, the other nurses did a wonderful job with mom. My mother was an extremely independent and proud person and did not like to allow anyone to do anything FOR her - but she let down her guard with the staff at Marquis and trusted them enough that her last week was as peaceful as could be expected. I am sincerely grateful for the care provided to my mother by the staff at Marquis - especially the personal attention they paid to mom - rather than just treating her like another body. Mike Ray

If your elderly family member still has cognitive awareness, don't walk, run away from this place!…read moreI wouldn't let my worst enemy live here. Staff treat people like things. They use agency personnel that are barely trained and very rude to the elderly residents. They are in cahoots with the ombudsman si no consequences ever happen when they treat people poorly. Move out of state if you want a care center that cares.

Well for some god awful reason your family has to go here i would just put them in a shed In the…read morebackyard where rats live. These people with no family or advocates for them are treated like sh$t. They no only treat them like that but the family as well. The Nursing and Cnas hosuekieeping are amazing most of them but the people in charge the ,Nursing director melissa ,admissions director administrators lilia , johnny. they came at me like a I was a piece of shit. I found a dead man in his room at 8pm coroner didnt come till after 130-2am no one checked on him. I've been in and out of this place for months day and night. Windows broken for over 3 months never fixed they kept giving my mom fish when she is allergic. So we were bringing food for her and her roommate. My family and I became close with a lot of people and brought FOOD SNACKS SODAS TOILETRIES essential needs and now I'm banned. I'm allowed to say my opinion. I helped alot of residents who had nothing. Wearing hospital pants no shoes no deodorant and couldn't eat the nasty food. My sister and I changed bedding for people who had soiled it. Not even our family member we were there for got linens blankets ice water refilled because its what people with compassion do. I Brought dinner for a friend who couldn't carry it to her room with snacks and was yelled at by Melissa c. NS because I was told to not come back in the building over nothing I did during there caterered lunch but was ask by a resident to grab it for her. This is the second time but I will never say no to someone who is hungry. This place is a mess. Glad my mom is gone. I will only post one Picture I have cause they are all sad. I will hold on to the rest and will never be back at that again.

The people that work there are all very kind. Can't say enough good things about them! PT is great!…read moreSo much better than PT in SF!

Recently I was under the care of eric the knee specialist. After my total knee replacement i…read morefound the home care team excellent and when i got to the rehab center Eric really knew what he was doing. I did what they instructed and got released in great shape. I also had a gal named Nell a few years ago for other issues she was also a very skilled therapist. If you end up at enloe rehab thank your lucky stars. Everyone is on top of getting you well. frank covich chico

I have had the best care I could receive after my surgery. Knowledgeable staff, friendly, courteous…read moreand very supportive. I'm thrilled with recovery experience! I couldn't have done so well if I didn't have such amazing therapy.

The quality of care given is very neglectful. The medical staff ignores patients needs and hygiene…read more I have seen patients fall out of bed and the staff didn't seem to care. When I asked for pain medication for my loved one, it took the staff almost an hour to get. So my loved one sat in pain. I don't recommend this place for anyone, but if you're having to go to a place I would recommend any where other than here.

If your love one is in the hospital and has a choice of where to be discharged do not go here. The…read morefirst reason is they are unstaffed with nurses, and aids. Most the ones they have are good and are nice, but management/owners load them down with to many patients, and they cannot be in two rooms at the same time. Mom had to continually hit here call button to try to get attention for someone to eventually come. The second reason is food. I would be there at some of moms meals, and she would taste and, start crying. I would say mom what is wrong? She said the food is horrible. Wanting to prove her wrong I said here, let me try it. I tried it and SHE WAS right, most the times just complete tasteless cheap slop. Mom continue to loose weigh here as she would taste a meal and then let it go back to the kitchen. We brought her some meals just so we would know she was eating, but were not able to be there for every meal. How are patients supposed to get strong and recover to go home when they do not eat healthy good TASTING food? The third thing is the rooms are small, and the place is in need of a remodel.

A friend of mine was in this hellhole for approximately 93 days before being RUSHED to the ER on…read moreFeb 14th at 6:38pm. I received a call from Enloe ER stating he was in the ER and wanted me to know and they mentioned how serious it was. He was admitted with a LOTS of issues: dehyrated, hypotensive, enterocolitis, right lung pneumonia, positive finding for EPEC (interesting because prior I had called Chico Terrace because Larry had complained to me about having severe diarrhea and when I inquired with Chico Terrace I was informed he ONLY had a light case once and I said he told me for a few days and I was told no we have it written down one time. EPEC is ecoli strain that is usually from contaminated food and/or water), septis, UTI, infection in his stomach area, possible bowel obstruction, bed sores, list goes on. But hey, Chico Terrace had given him a tylenol but he didn't respond to it.....SAD because I had complained to the State approx 2 weeks prior WITH PHOTOS concerning lack of medical treatment and notification and the state ruled no violation!!!! He died. I tried to convince him NOT to go to this place to begin with!!!! AND when I went to get the paperwork to turn into DMV for him to have a handicap pass (again I have photos) their Doctor didn't even FILL OUT THE PAPERWORK, signed blank document and that is what I was given, when I questioned it the staff at the nurse said give it to me and she filled in where it states Doctor is to fill out, what a joke. I EVEN HAD ISSUES WITH THE PLACE into having my friend get to his SPECIALIST DOCTOR APPOINTMENTS!!! They didn't see the need and afterall I was told after 2 weeks of them telling me they had scheduled transport was told we already have 5 scheduled that day so no it wasn't going to happen. One morning I received a call from my friend they had actually CANCELLED an appointment that morning because they didn't have transport but they couldn't remember who they had cancelled with.

Windsor Chico Care Center is the worst Care facility in all of California. The place is a joke. My…read moreAubt died there. She was healthy when she went in there a d only lasted three months. She was abused ab staff and management. Don't ever send any of your family there. Also the entire Chico medical establishment are also a joke. My Aubt would still be around if we took her to Sacramento. One is only a number there !

I am a case manager who called to check if they accept Medi-Cal for a client of mine who is…read morestruggling. Woman who answered the phone was extremely rude, unprofessional, and hung up on me while I was speaking, as soon as I mentioned the health plan said client had. This is disgusting behavior and I would NOT recommend people to a rehabilitation center that treats any individual like this. I will make sure that I steer clear from this establishment and make sure any other social service groups that I talk to know of this behavior as well.

Fighting for addiction is harder than you think, but with the right perspective, people, and…read moretreatment facilities, you can win the battle. My family was not wrong when they chose to send my younger brother into this rehabilitation center. We received great services at a reasonable price. Staffs were welcoming and accommodating. My brother is now fully recovered. Thanks to the help of the doctors and their excellent programs! It was all worth it.

I just want to say thank you to Pineapple and all she does, also thank you to therapy and the…read moreNurses as well also the CNAs. I'm so happy to go home soon.once again thank you for everything.

I would leave zero Stars if possible, worst facility I have been in in a long time, overcrowded…read morewith very poor renovations. Extremely crowded and very unorganized while being the least secure facility. No security cameras nor a security guard anybody can walk in at any time and go anywhere. Not to mention they lost my mother-in-law's wheelchair and I had to search the entire facility for it then take a wild guess at which leg rests belong to her because they had the entire chair packed full of others belongings the only saving grace of this facility is the staff is nice. There's obvious evidence they just painted over black mold I scratched some of it with my thumbnail and yeah it's black mold. Do not take your family members here

Many of the staff at Vibra have had, or currently do have, family members in care facilities. They…read moredeal with the same limitations in being able to interact with their loved ones as the families of Vibra patients do. We want to reassure you that Vibra completely understands firsthand your situation, and sympathizes/empathizes with you at the frustration and challenges that go with these limitations. Vibra's Patient Ambassador is diligently helping patients to communicate with loved ones through various means of technology, including Zoom, Facetime, Etc. Nurses are fielding the calls from family and loved ones, to be sure the patients can continue to communicate with them. Please, contact Vibra and request whatever means of communication you prefer, to be able to see and/or hear that your loved one is still getting excellent care and is doing well. We are all in this together, and Vibra is taking care of your family members and loved ones as if they were our own.

My dad is up there for going on 4 days seems to be a good place. The little tv wasn't working but…read morethey called a maintenance guy to fix it. The nutritionist was very helpful and let us k ow there was a paper explaining policies, etc I would give it higher rating if it was warmer in rooms and small bed tv wasn't working.

My sister lives here. Clean nice people. She is well taken care of. The grounds are lovely.read more

The staff are amazing people. They have been very loving and kind to my Mom with a broken hip…read moreinjury, They work to get people back up and back at it. Just wanted to say some good things. Its clear these peope care very much about the people and are very kind to family members. Thank you to the staff for being there for us.