I have an AirBNB rental in Cambridge and was so lucky and happy to have found J Pettey's appliance…read morein Greenwich. John (the owner) was extremely helpful, professional and responded quickly to back-to-back issues I had with my washer and dryer. Highly recommend to anyone wanting to keep their older machine going and/or advice on new or used appliances.

From the owner: Major appliance repairread more

Thank you for changing my one star review to a five star review! This all happened as a result of…read morethe outstanding customer service I received from Brian. From start to finish he made sure that the service I should have received, I now received tenfold! The delivery crew was fabulous as well, on time and with updates, setting everything up with care and with a quickness. Thank you again Brian for changing my opinion and allowing me to continue to do business with Earl B Feiden!

Sales people are fine. Installation crew has no idea what they are doing; absolutely terrible! We…read morehave contacted them several times and still struggling to have our issues resolved. No, I do not recommend.

I took my riding lawn mower and my leaf blower there to be fixed. They did such a great job and…read morethey were very quick as well. I expected it to at least take a week . I dropped it off on a Wednesday afternoon and it was ready the following afternoon. They exceeded my expectations!!! I would recommend them to anyone looking for quality service at very reasonable rates. J's Small Engine is at the same location as Schuyler Repair(Automotive Repair Shop). They service anything from Lawn mowers, snow blowers, leaf blowers, chain saws, Four wheelers, Golf Carts etc.... You name it they can fix it.

great job! had our SKS gas stove delivered today, kept us informed as to when our stove would be…read moreinstalled. The fellows were professional knew exactly what they were doing made sure the stove was level and aligned with the counter, made sure everything worked and answered our questions. It pays to do business with a full service company. Start to finish top notch!

Happy with our refrigerator and other purchases. Knowledgeable sales personnel and professional…read moreattitudes.

James came out to repair my oven. He unfortunately wasn't able to fix it and I had to buy a new…read moreone. He felt bad that he wasn't able to fix it so he didn't charge me anything. Very nice of him.

Great communication. Timely and thorough service with helpful recommendations. Thank you!!read more

Scheduled Mr Appliance to repair my dryer. He came and woke me up, (but scheduled for window 12-4.)…read moreWorker was very nice. Fixed problem which was a broken door switch. I was shocked, and not in a good way that the cost was $290.00!!!! Feel gouged and this is a rip off. I had to call him back inside when he was in his van, to move the dryer so it was aligned and even with my washing machine. Would not recommend.

The repair technician took 15 minutes and charged 231$. When he left our dishwater started leaking…read moreagain. We can't get ahold of the repair man and they refuse to cancel the payment for service.

I purchased a house in December 2025 that had appliances that were purchased from Best Appliance…read more The drawer in the GE Profile gas range below the oven is bent, which makes it unable to close evenly, and the freezer on the GE Profile refrigerator has been not holding temperature since the day I moved in. The builder told me to get in touch with the appliance store which I did and they have been telling me for over two months that they're going to order a new gasket for the freezer and that they have ordered a replacement drawer for the gas range. Today I called to get an update and I find out from one of the managers that they don't intend to do any of that... so they were just stringing me along for a couple of months! The manager says now he's going to call GE appliance repair and give them my information and that's how they're going to take care of it. Therefore, I would not recommend buying an appliance from this store because they will not always tell you the truth and string you along for a couple of months if something's not working just right and basically wash their hands of the appliance once it goes out the door. The manager said when they delivered the appliances, they were in perfect condition and what happened to them between that point and when I bought the house is not his problem.

customer service second to none. thank you best kitchen . old fashion service in our current daysread more

Excellent communication from the office. They even called and asked if they could come three days…read moresooner as an opening came up! John, the technician, was extremely kind and professional. He definitely went above and beyond. Highly recommend.

This is the second time we used Mr Appliance both times that came when scheduled and James their…read moreemployee is an excellent worker knows his job very well highly recommend this company:Bill Daigneault

Lovely family owned and operated garden center with lovely products. If they don't have what you…read morewant, they will order it for you. very reasonably priced as well.

Olde Saratoga Home and Garden is just amazing. The service is absolutely incomparable to any other…read morehome/garden center I've been to. They truly take the time to not only listen to what you need, but to educate and inspire. I also appreciate their wind and solar power installation as well as beekeeping for natural pollination and their innovative water conservation efforts. And you couldn't meet nicer people. Great job, OSHG.