I've lived at Neptune Court for a while now and have had a great experience. The location is…read moreamazing, the property is well maintained, and it has a nice community feel. A big part of that is Chris and Kenny. Chris is always friendly, responsive, and genuinely cares about the residents. Kenny does an awesome job with maintenance and is always quick to help when something needs attention. They're both great people who clearly take pride in what they do. Good management and maintenance can make all the difference, and Chris and Kenny are a big reason why Neptune Court is such a great place to live. Highly recommend. Thank you both!

I've lived here for 9 years, and had the best experience. The most amazing Landlords, Chris and…read moreBrandy, friendly neighbors, and dog friendly...I have nothing but the best to say.

I have lived in Tropic Sands Apartments for over five years…read more I absolutely love my home. The neighbors in the apartment community are friendly, kind and helpful. The location is supreme- bird sanctuary, beach and shopping a walk away. The Community on-site Apartment manager Asia. Wow- she is a shining star!! Asia goes above and beyond. She decorates the lobby for every rando holiday. (Which I LoVE) Asia also supports and helps the community members/tenants in so many ways. She takes one of our elder community members to shop. When I was sick- she brought me soup. The beautiful community of Tropic Sands- is much more than the building, location and pool. Asia has set the tone for all of the tenants. Kindness, respect and integrity.

I absolutely love Tropic Sands Apartments! The apartments are spacious, dogs are welcome, and is…read morevery well maintained. The building manager, Asia, is absolutely fantastic, responsive, and runs this place effectively. We absolutely adore Asia and love that she takes care of this place! Highly recommend Tropic Sands Apartments, you will not regret it.

Avoid Aero Apartments - Ongoing Harassment, Noise, and Management Negligence…read more If I could give this place zero stars, I would. I've lived at Aero Apartments for over a year, and it's been nothing but a nightmare of harassment, retaliation, and negligence. The management team, under Equity Residential, has repeatedly failed to enforce community policies and actively disregards tenant concerns -- especially when those concerns involve harassment or discrimination. Here's what you should know before moving in: Chronic Noise Issues I've filed multiple formal complaints about my upstairs neighbor who stomps, slams, and creates constant disruptive noise -- day and night. Despite months of reporting this issue, management has done absolutely nothing. No warnings. No follow-up. No enforcement of quiet hours. My sleep and peace of mind have been destroyed -- and they simply don't care. Retaliation for Complaining After speaking up about the noise and other valid concerns, management retaliated by issuing me a baseless lease violation without evidence -- while allowing the actual violators to continue unbothered. It was clearly an intimidation tactic meant to silence me. I've since filed a formal complaint with the California Civil Rights Department due to their behavior. Privacy Violations There were multiple unauthorized entries into my unit without notice or consent. When I asked for clarification, management gaslit the situation and refused to take any accountability. They ca Lack of Accountability from Corporate I escalated the issue to Equity Residential leadership -- including the CEO -- and received nothing but a dismissive legal response denying all wrongdoing. I was even told to stop contacting them, a clear sign they have no intention of protecting their residents. Poor Communication & Unprofessionalism Trying to get a straight answer or resolution from the leasing office is nearly impossible. They rely on scripted responses and avoidance tactics. They'll claim they've "investigated," but will provide no documentation or updates. It's clear they protect certain tenants and retaliate against the ones who speak up. Harassing After-Hours Messages To make matters worse, management has sent me aggressive and retaliatory text messages after hours and on weekends -- sometimes late at night -- in response to my complaints. This is highly unprofessional and creates a hostile living environment. No tenant should be subjected to communication outside business hours about issues management is failing to address. Amenities You Pay for That Don't Work: Washer broken for the past 18 months Broken sliding door Broken fireplace BBQ grill that hasn't worked in months Front entrance doors were broken for 3 months -- residents were locked out of their own homes Stomping from upstairs neighbors without repercussion "Free" guest parking if you're friends with management -- otherwise, $200/month Bottom line: Aero Apartments is not a safe or peaceful place to live. The building may look nice on the outside, but behind closed doors it's full of discrimination, retaliation, and mismanagement. The staff gaslights and targets tenants instead of helping them. I would never recommend this place to anyone. If you value your sanity, privacy, and dignity -- look elsewhere.

The maintenance and management teams are responsive and friendly…read more Allen has been super helpful with some repairs recently!

Amazing experience living at Panomar. Every guest we had…read morepraised the views and we loved the place. Plumbing is not the best, but the maintainance folks are pretty great if we had any issue. Would definitely recommend

I have very much enjoyed living at Panomar for the past two years. The views are amazing and the…read moreliving room and kitchen area is extremely quiet from outside noise. The property manager, Bria, is exceptional and responsive. The location of the property is also right next to the waterfront trail, which is beautiful.

We had an amazing experience applying for our new apartment at Alameda Park Apartments, all thanks…read moreto Ms. Pandoria Pugh. From the very beginning, she was professional, welcoming, and extremely helpful throughout the entire process. She took the time to show us four different available apartments so we could truly compare and choose the one that felt right for us. We never felt rushed or pressured -- she made sure we were comfortable and had all the information we needed to make the best decision. My wife instantly fell in love with one of the units. The walls had such a clean, modern look, and the upgraded appliances really made the space stand out. You could tell the apartment was well cared for and thoughtfully updated. For someone living in Alameda, she offered us a great deal that we honestly couldn't say no to. The value for the quality of the apartment was outstanding. We were so excited that we applied right away. The great news is that there are still some apartments available, so if you're considering moving to the area, I highly recommend reaching out. If you're looking for a smooth, professional, and genuinely positive apartment application experience at Alameda Park Apartments, Ms. Pandoria Pugh is the person you want to work with. And hey -- if you decide to live here and end up being our neighbor, make sure to add me as a referral haha! We're incredibly grateful for the experience and can't wait to move

I moved into Alameda Park Apartments in May, and my experience has been wonderful from the very…read morebeginning. From the application process through move-in, Pandora, the property manager, showed care, kindness, and patience, qualities that have continued every day since. What stands out most is how much pride Pandora takes in the property. She treats it as if it were her own backyard, keeping the grounds spotless, safe, and welcoming. The laundry and pool areas are always well maintained, and she communicates regularly with tenants to make sure we're informed. Beyond her professionalism, Pandora is simply a kind and genuine person. She is always polite and friendly with tenants, delivery drivers, and visitors alike. The atmosphere here reflects that energy, tenants are neighborly, and the community feels positive. After years of apartment living, I can confidently say that Pandora is rare in this industry, and I feel lucky to have found this place.

My wife and I recently moved into Admiral Cove on a very short notice. Jessica was AMAZING and so…read morehelpful in our move in process. She stayed after hours just to help finalize our move in. We were so grateful. We are loving our living space right here in Alameda. A backyard for dogs in the Bay Area is special! We also love taking advantage of the amenities like the pool/hot tub, gym, and fire pit. Highly recommend!

Been living here for almost a year and it's NOT worth the insane rent they charge. $5k/month is too…read moremuch for what we deal with here. Random non-residents breaking in to use the pool/jacuzzi almost daily throwing parties and blasting music til well past "quiet hours". The app that management makes residents use is censored. The minute you say anything negative about any experience you have here to try and warn your neighbors, they delete your post with a message saying "please submit complaints directly to management for review." And when you submit your complaints, nothing happens. We expected a good community environment and instead walk outside to the smell of homeless people doing God knows what in the bushes because we're conveniently located right next to a halfway home/rehab center. The only redeeming quality about this place is the maintenance people who probably don't get paid enough for the bs they have to deal with. I observed one of the workers kick a group of teens out that hopped the fence and he definitely deserves a raise for that. Do yourself a favor and stay away unless you wanna get rinsed on your rent for a community pool where literally everyone is welcome (resident or not) and subpar management. Counting down the days until our lease is up.

I hardly ever leave reviews but I had to for this apartment complex. I stayed here a little over 2…read moreyears, and it was the best experience with an apartment that I've had. The staff is fabulous with an extra shout out to Leo who handles the maintenance. He is so hardworking and friendly and even tried to teach me Spanish Mia works in the office and lives onsite with her puppy Mellie, so if you get a chance to stop by and just chat, do it. Mellie is the sweetest. My two kitties and I thoroughly loved the apartment and the clean, well kept complex. The pool is great and not dirty at all like in some complexes. The weather is fantastic and I would leave my sliding glass door to my balcony open most of the year. The apartment has no dishwasher or washer dryer, but there are updated laundry rooms that were just renovated and I had a portable dishwasher on my counter that suited me fine. I moved to Redwood City to be closer to work (commuting is the worst) but leaving this complex is one of the hardest decisions ever. I will say that if you have pets, prepare for some big fees upon move out ($350 typical fee to flea bomb the apartment). But this was the only thing the property manager charged me for when I was preparing to be charged for much more than that. Bottom line--this is a very special complex with wonderful people and in a safe location in Alameda. I would definitely rent here again and recommend it to anyone looking for an apartment in this area. Miss you Franciscan Apartments! And hola Leo haha!

Maricela Yee is the assistant manager and sends emails to her coworkers talking trash about people…read morewho contact them regarding apartments. She sent a email talking trash about me and forgot to take me off of the email and when I called to talk to the manager about it she hung up on me and would not take my number down to talk to her manager and hung up again. VERY UNPROFESSIONAL

What an incredible complex with an outstanding manager. I…read morefelt like I was in paradise, incredible amenities, beautiful unit and an amazing view. Bravo Samantha. I feel like I was dreaming while on a tour today. The most sensational apartment complex I have ever seen. Sincerely Makan Ghahremani

Having lived here several years ago, and moving back to the east cost(Covid) and now coming back to…read morethe bay...I stopped by Tower to check out apartment options and I was completely mind blown! I have always loved this place and the 5 years I spent here were some of the best! But the current property manager(Samantha) and maintenance manger(Brian) far exceed my very high expectations (I know....but I cant help it!)... I was met with hugs form both when I came in the front door, and as we walked the property it truly felt like coming home... Everything about this place is exceptional, the location..across the street from the beach, next door to the shopping center, bowling alley...and bay trail. Every detail of this property has been thought out and is perfection, the updates Samantha and team have made are stunning, from the club house to the lobby, and even the pool area! Being in hospitality management for the past 30 years, the one thing you wish you could teach people is how to love what they do, and to be passionate, however this is up to the individual... it is clear from my interactions and the condition of the property that the tower team under Samantha's leadership not only love what they do, but are proud of their property. Cheers to you!

My Mother is a resident at "The Lodge" as only the residents can call it, going on 2.5 years now…read more It is a tonic of activities, shared experiences and wonderful caring people who run all things behind the scenes! On any given day, there are educational activities, exercise classes, book clubs, art classes, daily movies, bingo, 3 meals a day that are delicious and well balanced & a caring nursing staff who seamlessly help each resident that needs it with medications, bumps & bruises and all things involving general well being. My Mother had a recent health scare and the support of the Nursing staff was above and beyond what I thought was possible. The significant care and concern was like she had her family caring for her. I think that is the ultimate compliment--the care of a family! Expect to make friends if you come here!

My mom has been living at Waters Edge Lodge for over two years and has been very happy here. The…read morestaff is kind and caring and the residents are friendly. The facility is nice, right on the lagoon with beautiful views. My mom loves to watch all the birds from her window.

Fabulous ! Bravo !…read more We moved in our apartment 4 years ago and we are super positive about this residence and the Fabulous Team which make our life so special & Unique ! In this era of General Complains about everything (!) , we are super impressed by the maintenance staff. (Marcos Guerrero, Cesar,..I cannot name all) because they are ALWAYS super sweet, efficient, ready to chat, share Life Bumpy Road, hard workers + the residence (Pool, Jacuzi, Garden, Gym, TV Room, laundry Room ...) is always super clean & Safe & Elegant. How lucky we are ! + The Office team..Ana, Talliyah, Sam..the New Office manager (Francophile ) are always smiling, good mood, well dressed, efficient, ready to help for anything you need (mail Hunt, print, last minute request) They all are doing a fantastic job and they are very professional. Thank you. Merci Beaucoup. God Bless You ! Christian & Heidi

Sam, Anna, Taliyah and the entire maintenance and janitorial team are first class!…read more I have lived here for two years now and this is the hands down best place in Alameda! Best grounds, clean, garden style and mid-rise choices for apartments, and best staff around! Sam has the best team and they make this a community not just a home! Well done Ballena team... well done!