I moved into Heartis in April 2026. I am very impressed with the community and the level of service…read morethey provide. The community is clean, the activities are fun, and the food is great. Everything isn't perfect but they communicate well and keep us updated on new policies, outages and any staffing concerns. The feeling of home that this community brings is why I chose Heartis.

This may be a nice place to have your relatives but for all the money you spend, they do not pay…read moretheir vendors. I have an outstanding invoice from May 13th 2026. They have ignored all my calls, emails and requests for payment. They don't respect their musicians. I don't tolerate giving a performance that takes tons of energy, 1 hour getting ready, 1 hour travel and 1 hour performance and then they expect to get a freebie. I have been performing for over 45 years and will take clients to small claims court to get payment. Past clients have paid penalties for treating me so disrespectfully. I do not tolerate it !

I continue to LOVE that my grandmother lives so close and is so well taken care of…read more The staff have all gotten to know her and her cute puppy. They have gotten to know our family too. I love how all of the activities are listed daily in the elevator. Mahjong is a huge hit here. The reason it didn't get 5 stars is because the food has continued to be kind of blah. Hopefully this will continue to improve as they make some adjustments. Even with not the greatest food, the company to time with seems even more important.

Four years my husband and I have lived in Independent,as well as assisted living apartments. The…read morestaff is friendly and helpful. Activities are many and varied-something for most. Caregivers and therapists are available for all. No need to leave to go another facility, Transportation to appointments shopping and outings are available all week. Fitness center is active and helpful and always ready to help different residents. Not perfect but close to it!

Hello I am hanging out with my sister at this facility and I wanted to give a shot out to Robert…read morefor his great house keeping skills. He is an amazing young man who surprised me with his work ethnic and concerns for details! Great job young man thank you so much for sharing loving with residents in how you clean their rooms You are seen and appreciated don't stop keep working hard

We visited this facility to check on a family member and were very concerned about the conditions…read morewe observed. Her room was shared with another resident, and the overall environment appeared outdated and poorly maintained. The shared closet space had broken drawers, and there were no locks to secure personal belongings. Additionally, there was visible paint damage on the walls, and the sink appeared unstable, holes in the walls, in need of repair and smelled horrible. During our 2.5-hour visit, no staff or nurses came by to check on her or assessed her needs she isn't able to take care of her self not even to eat. Basic care tasks, such as checking or changing her catheter bag, were not addressed while we were there. This lack of attention raised serious concerns about the level of care being provided. Overall, both the facility and its staff seem to require significant improvement. Based on our experience, I would not feel comfortable having my own family member stay here.

Moved dad here 2 months ago and loves it! he's a tough critic and he really enjoys the food,…read morefacility and 2 ladies at the front especially: Ms. Shelia and Ms. Charnett. they really care and look out for their residents.

Food is Bad and they have no waiters - they won't pay them…read more If you ask for another dish or you food is cold, they claim you are yelling at them. Maid service is a joke and they come every 2 weeks for 1 hour - it's not true and the work is not good. The service is not what it use to be and I would suggest to go elsewhere.

After 2 yrs it's gotten worse!…read more Management held residents' meetings in July 2024 and Administrator promised to address/fix many issues. Filthy laundry rooms, furniture replacement needs in computer room and common areas, multiple language signage for trash areas, etc. Negative and unhelpful staff interactions with residents, etc. Nothing was changed on any issues discussed. Unsatisfactory conditions in too many common areas continue but we've got a new lobby and dining room. We don't have meals service but CS-B continues to lease our kitchen to outside company. The aging infrastructure is still aging and some things are slowly being replaced or repaired but aesthetics are prioritized. We'd rather have clean functional laundry rooms and computer room without non working printer and scanner. Common areas without stained nasty carpet and furniture, etc. We'd like to walk hallways without smelling nasty oily garlicy cooking odors from leased catering company using our building's kitchen day in and day out. Management/residents communication is also challenging. We receive notifications of repairs but they regularly are inconsistent with actual dates. We are not kept informed about changes in timelines in real time. Our schedules are not considered. The bugs continue to share our space. The now mandated exterminator service is managed by one man. It takes about 4 mos to be in rotation to get every apt sprayed. You can request individually but all 3 bldgs (400+ apts) need service more often. Rudeness, incompetence and bullying continues by most of staff. On the surface this place looks fine but in reality it is a marginal HUD/Atlanta Housing Authority project. If management held their staff accountable, used their available funds (net assets $9M+ for 2024 Schedule 990 per ProPublica website) and prioritized daily residents' needs this could be a positive, safe and healthy place to age but they choose aesthetics to show off to their BOD and prospective residents. They get you in the door with mission statements of caring and integrity but then ignore your requests for the safe, clean apt and common areas you use daily. This is NOT the haven their website indicates IMHO!

OK, so this isn't really the demographic for the average Yelp user...but you may have a parent,…read moregrandparent, aunt/uncle, friend in need. Campbell Stone is a low-income senior housing unit that is directly behind the Publix in Buckhead. I can't say enough about this place. Let's face it, most of these senior housing high rises are depressing, they smell, and feel dirty. One of the few exceptions is Campbell Stone. With qualification for low-income, they take 30% of the residents income for rent, and all utilities are free. If you want cable, it is only $15 a month. Campbell Stone recently went under a $11 million renovation. So all the apartments are in great condition and are a decent size as well. They have food services if you choose, a chapel, a barber shop, a newstand type store, consignment shop, exercise facility, common garden, and a part-time Bank of America branch. They also organize trips to the mall, grocery, movies and excursions to North GA, etc. The best part though, is the service. The employees really do care about the residents, and are friendly and helpful. Twice, my father-in-law was out of town and both times they called wondering where he was, to make sure everything was o.k. That is reassuring. It is amazing that they even notice these things with 15 floors of residents. Security is also good, they wouldn't even let Comcast up to his apt. without his permission. Along with a few newer senior units up in the Brookhaven area, this is one of the best in the Atlanta area. Highly recommend!

Absolutely the worst. I had two weeks here and every minute was horrible. They would bring…read morebreakfast to slam it down and never see another person until they came to pick up the dirty dishes. This is really a terrible terrible place.

Tremendous staff: Management, Nursing and physical therapy…read more After femur break and complete hip replacement, spent 10 days in house- working with Physical therapy team. The PT team is top tier- very knowledgeable , very kind and eye patient. I could not have asked for a better experience with my in house and out patient care. My strength and movement are improving tremendously based on the great direction and care!

I encountered difficulties with the outpatient concussion clinic. There are some good people in…read morethere. However, I received written correspondence faulting me for a busy schedule and other untruthful allegations about missing appointments. They never inquired about recent injuries keeping me from PT. If you schedule an appointment you need to tell the patient and not note cancelled in their patient portal when they weren't aware of some of the appointments due to a miscommunication error. It didn't warrant the action taken. I've received a great deal of care denial with this healthcare system, so I shouldn't be surprised.

This review is of the Woodruff Family Housing at The Shepard Center in Atlanta, GA, for their…read moreoutpatient patient and patient families. This is mainly for informational purposes. We are staying here while my husband rehabilitates at Pathways. Before coming here, I searched everywhere for pictures of the housing so I would know how to prepare. The building is older but serves its purpose well. You'll need to bring cleaning products including a vacuum, mop, bucket, etc. This particular unit had a few of these items but we had to move rooms and the next one did not; be prepared for them to not be available. The kitchen is stocked pretty well although, ours needed measuring cups, spoons, mixing bowls, mixer, and kitchen towels. The refrigerator is full sized but, on the smaller side. There is an ice-maker. There is a standard coffee maker, no k-cups, only ground. There is a microwave and our kitchen happened to have a crockpot, although the first room did not. The hot water takes forever to heat up so run the water for about 15 minutes before stepping inside to shower. They will gladly provide you with any medical needs you may have such as a shower chair, lifted toilet, etc. The towels and washcloths are a step below a hotel and SMALL. My husband found them too rough for his sensitivities. Myself, I thought they did a great job exfoliating, so just your preference. We ending up buying some and made our stay more comfortable. Bedrooms have two twin beds OR one twin bed and one hospital bed. Please confirm with your case worker what your needs are!! Bring blankets and mattress toppers for your comfort. The beds aren't the most comfortable but will suffice; they remind me of dorm room beds. We brought a king sized tri-fold topper, pushed the two twin beds together and made a king sized bed. Obviously this required us to bring our own bedding but completely worth it to us. Hey, if we are going to be here a while, let's make it comfortable!! Keep in mind they can't take donated mattresses when you're done so either meet a neighbor who would appreciate it or be prepared to leave with it once it has expanded. Trash bins are on the ground floor through the parking lot. At night it's dark. The first time I chose to bring mine back in since it was a good walk in the dark and there was a running, white van parked nearby. Hey, I've seen what happens in the movies!! Lots of renovating/construction going on but they are doing an adequate job of rerouting you with very little inconvenience. Security is very friendly and helpful. There is a secured parking garage. You have to have a key card to access the garage, your floor, and your room. There's plenty of handicap parking right by the door of each floor. There is a mailroom. If you're ordering Amazon, I recommend the Amazon Lockers located about a mile or less down the street. There is a delay from the mailroom (I am on day 4 of packages I know have been delivered) and they are not there but a VERY limited time on weekends. They do bring your mail to your room and if you are out, they open the door and place it and any packages just inside on the kitchen table. Very convenient and takes any worry away of your packages sitting out. Be patient .. I was told many are volunteers. Internet is okay at best. The TVs are smart TVs so your apps are available. There is a TV in the living room and bedroom. There is a laundry room on each floor. Keep in mind you can only access your floor. There are 2 washers and 2 dryers. They actually provide the detergent. It's an off brand powder and obviously you can bring your own, as we did. I have not seen any fabric softener so you'll need to bring your own either way. There is a floor downstairs that has couches, games, movies, etc.. Should you need the Shepherd Center or want to utilize their cafeteria, there is a walkway located in the garage area. You are only outside of the building/inside the garage for a very brief walk. The Shepherd Center also sponsors a Family Dinner every Tuesday night at 5:00. The food is furnished by local restaurants and local people that generously donate. It's FREE! Afterwards, they play several rounds of bingo with generous prizes. Mrs. Shepherd, herself, attends almost every meal. She is the very elegant lady on her motorized cart assuring everyone's needs are tended to. Should you need Piedmont Hospital during your stay, if capable, I recommend walking there. It's less than an 8 minute walk. Piedmont makes you pay for parking every single time you leave the hospital. I think the first 30 minutes are free but, then it's $7-$10 according to your stay. I walked every time of day, from very early morning, midday, and late a night and felt very safe every time. I hope that you find this information helpful for your stay! God bless you and your family during this time.

The two Safe Haven properties are wonderful places to consider for elders who are frail and need…read moremore one-one attention than many assisted living communities can provide. The staff are kind and caring and the environment is warm and homelike. And the owners are very involved in both places. Nancy Kriseman L.C.S.W

This place is a great alternative to the larger corporate assisted living communities. It's a…read moresmaller owner operated home with a friendly staff. They go to great lengths to make sure the necessary care is given to your loved one. They even have a garden that the residents can tend to and enjoy the "fruits of their labor". If this is a service you're looking for, then do yourself a favor and check them out.