In our situation, this company was neither competent nor honorable in correcting their mistakes…read more Disregarding the Bosch installation manual, they installed a heat pump system in an inside corner, directly underneath our bedroom windows and less than two feet from our neighbor's bedroom wall. The noise was so objectionable that we couldn't sleep in our bedroom and our neighbor said that it was so loud that they would need to move if it wasn't corrected. Still, it took two years and an appeal to Bosch to get AMS to move the unit, which they did in January to a location of their choosing. Unfortunately, their technicians did not properly prepare the ground under the new location. In April, the rhubarb that had been in that location grew so strongly that it tipped the unit enough that it was in danger of falling over. We secured the unit with a tether and reported the problem. AMS sent the technician, who had installed the unit in that location, to investigate. He admitted that he had noticed something under the new location, but proceeded without removing it, thinking that it wouldn't be an issue. AMS then charged us for the technician's visit and has refused to correct the situation unless we pay for the procedure. The problem remains unresolved and AMS has not responded to our objections. The unit remains tilted. Had I seen the many negative reviews on this company, we would never have contracted with them for this $30,000+ project. Hopefully this review will help others to avoid our mistake.

Maybe I shouldn't be shocked by some of the negative reviews, there is often some disgruntled…read morecustomer that tries to turn positives into negatives. Needless to say, I'll address some possible concerns. I've used AMS for 2 complete HVAC systems after moving a few times. Yes, they are not the most inexpensive but they install the best product you can buy, and do it very well with expert tradesmen (ie their staff). My advice, don't go to a high quality business expecting discount prices. I'm pretty sure they understand they deliver a great product and are not willing to sacrifice their product / reputation to make the few unreasonable customers (briefly) satisfied (ie until their next complaint). I have found their customer service to not only be extremely responsive, but attentive, honest, and loyal. After our final move, we (voluntarily) pay the annual fee to have additional on demand service from experts, during off hours. That is absolutely fair.

Paul came to our home a few years ago to help with a power outage. Soon after arriving, the power…read morereturned. So, he suggested further service to maximize having to pay for his visit. We agreed to a house surge protector. Recently, a master electrician took a look at our circuit breakers and shared the surge protector was placed at the bottom of the panel. Therefore, it was useless. I wouldn't recommend this business. Waste of money.

Shout out to John and the company. Had some work done for a smoke detector that didn't end up…read moremeeting town requirements and when I called he responded same day and they fixed it for free (even giving me a credit for not doing it fully correct the first time). Appreciated the fact that they took accountability and made sure to make it right.

Keith Villa is a responsive, professional and knowledgeable electrician. Do not hesitate to contact…read moreVilla Electrical for your electrical needs.

Better make sure everything is good at final inspection, because if he has to come back and fix…read moresomething you'll get ghosted like your old high school girlfriend.

Summary: Spaulding Electric provided flawless, professional, and fairly priced electric service…read moreupgrades for our family's 62-year-old home. We had a sizable, multi-day electric service relocation and 400-amp safety panel upgrade/FPE remediation project performed on our family's 62-year-old home by Spaulding Electric in conjunction with National Grid. The five-person crew consisted of two master electricians, two journeymen, and an apprentice. Every single member of the team, regardless of their experience level, demonstrated complete mastery of their assigned tasks and maintained the highest level of professionalism throughout. The master electrician who led the team maintained a remarkably calm, cool presence while managing the crew, keeping everyone productive, and ensuring the job was done well. The entire team worked efficiently to complete the project in a timely manner, always showing great consideration for our need for domestic power during the transition. We were highly impressed with Spaulding's knowledge of complex technical and code requirements, which was validated by the town inspector's full approval. Due to the large scope and cost of this project, we obtained estimates from several competing firms; Spaulding's quote was by far the most complete and fairly priced. The crew's willingness to answer all of our questions and address our concerns is just one of many reasons we will use them for our future needs. We recommend them completely and without hesitation for any tasks requiring licensed electricians.

They were amazing. Had availability immediately. They also came in and immediately got the work…read moredone in under 30 minutes.

CJ and Dave did a great job. We got some electric work done and some recess lighting in the 2 beds…read more He came to check the work and gave us an estimate the very day we called him. The work was priced very reasonably and he could give us the appointment within a few days. They came on time, did a great job and cleaned up after the work was done. I strongly recommend CJ for any electrical job.

On two separate jobs (a high power charging outlet and a fan installation) they were prompt and…read moreaccurate. On my second job, I asked if an internal outlet could be moved from one panel to another (not expecting it to be easy) and he managed it in an extra half-hour. Nice folks. Responsive. Careful.

Harland Electric came over to install a Chargepoint charger in my garage. My panel was nearly…read morefull, but they re-arranged a couple circuits to make the new 40-amp circuit fit. Harland's crew worked quickly, navigated some tight spaces in my basement, and had the circuit, run and charger complete in two hours. They were professional and communicative the entire time. I highly recommend Harland Electric!

I had some not insignificant work done by Harland on a couple of occassions. On both occasions Mr…read moreHarland had to come and fix the initial work. Harland had a great reputation, that's why I gave it a second chance. But on the second occasion, I had the fire department and town inspector at my house to tell me what was wrong. It was a double feed. The electrician came back, swore the inspector was wrong. Disabled a 3-way swtich to remedy the problem. I find later that it was in fact a double feed issue as a switch the previously had nothing to do with the problem lighting had been wired in causing the issue. I do think that the Harland brothers are good electricians and earned their repulation. But I wouldn't recommend their employees.

An electrician we've used in the past didn't bother to show up, and we had a potentially dangerous…read moreelectric situation. A local business owner recommended KNP. We called; left a message; and received a call back later that day. I was impressed right up front when the owner (Ken) said he had a full day of work the next business day (a Monday), but would get us in Tuesday morning. He gave us a time, and that morning at 8 am he called to say his Monday job didn't finish up and would it be OK if he pushed us out until 11 am. Totally impresed with this honest approach. It was clear from the start he has a lot of experience and could troubleshoot. Our situation wasn't obvious, but he went through a thorough and what hit me as obvious and concise procss to figure out the issue, and he worked until he had what turned out to be rewiring completed. He is very sure-footed and confident about this work, and he explained when I asked him a question. If you need an experienced electrician - totally recommend, and like I said, when we originally called we really weren't sure if this was going to be a quick fix or not, but either way he took the job. In short, very, very professional and capable.

Michael is extremely knowledgeable and professional. He was able to complete all of my electrical…read moreprojects within a few days. He installed and removed outlets, removed old sconces and wiring, and installed lighting. Recommend him to anyone needing electrical work.

We've used Michael a few times and always have a great experience. He's extremely knowledgeable…read moreand a great help in navigating the best solution for various electrical upgrades we've made at our house.

Fergal McClelland came quickly and connected our new water tank to the house electric panel. We…read morehaven't fully tested his work, but it seems to be well-done. Perhaps his work deserves 5 stars. We'll see.