Z+M was very quick to respond to my project. He sent scheduling and pricing information right…read moreaway, and asked for pertinent repair information. He arrived the same day, within 2 hours. He diagnosed the problem, gave me an estimate, and sources the parts we needed the same day.

Zach the owner was very responsive. I contacted two other companies who didn't call back in a…read moretimely manner. He did immediately. He re-diagnosed my system which is 20 years old (AC). Another vendor attempted to tell me they could not find any problem other than the system is old. Zach determined it need refrigerant and some cleaning in the coils and said it should last me a few more years at the least. The other vendor wanted to sell Me an overpriced system. I appreciate his honesty. He fixed the system quickly and there have been no problems for weeks now. I waited to provide a review to make sure the work was done well. It was

I can't recommend Cool Mountain Air HVAC enough!…read more My air conditioning decided to stop working on the hottest day of the year. To make matters worse, it was right before a holiday weekend. I didn't realize there was an issue until I got home around 10PM on Wednesday, so I sent them a message expecting to hear back the next day. To my surprise, they had me scheduled and were at my house by 11AM Thursday to diagnose the problem. After taking the time to thoroughly inspect my system, they were completely upfront and honest with me. Because of the age of my unit, they explained that while they could attempt a repair, there was a good chance it wouldn't truly solve the problem long-term. At no point did I feel pressured! They simply gave me the facts, answered all of my questions, and let me make the decision that was best for me. What impressed me even more was how quickly they moved once I made my decision. They were able to get me scheduled for a new unit installation the very same day they diagnosed the issue. Before they left, I had all the details about the unit they recommended, exactly what would be installed, and the total cost. There were no surprises, no hidden fees, and no uncertainty. In less than a week, they were back to install my new system. They didn't rush the job just to get to the next customer. They took the time to make sure everything was installed correctly, cleaned up after themselves, and thoroughly tested the system to ensure everything was working perfectly before they left. Their reliability, incredibly fast response time, honesty, and dedication to doing things the right way are second to none. As a woman, it can be intimidating to hire contractors because you never know if someone is going to take advantage of the situation or try to sell you something you don't actually need. I never felt that way with Cool Mountain Air. They treated me with respect, were transparent throughout the entire process, and earned my trust from the very beginning. Josh, Alex, and Scotty are an incredible team. The fact that they responded so quickly during one of the busiest times of the year, just before a holiday weekend, speaks volumes about how much they value their customers. They have gained a customer for life, and they will be the only people I call or recommend for HVAC work. If you're looking for a company that genuinely cares about its customers, stands behind its work, and treats you with honesty and respect, look no further than Cool Mountain Air HVAC.

One day installation of central a/c system (had existing venting). Prompt, responsive, good price,…read moreneat.

Initially, my interaction with Hunley was good. A technician (Nick) found an issue with a hose that…read moreconnects to my furnace. A small piece of plastic was lodged inside, which Nick removed. He was thorough, knowledgeable, & friendly. He even took the time to share a tutorial on how to read and understand my furnace error codes. His visit cost $186.40 & my furnace was blowing warm air again. However, about 6 hours afterwards, my Nest gave me a "critical error" alert that said there was a severe problem with the furnace running while the temp inside the home decreased. I immediately informed Hunley about the problem. On 4/17, the owner (Brian) was due to arrive at 10am. By 11:30am, I was told he was stuck in traffic. We rescheduled for him to return at 4:30. He arrived late in an unmarked truck. After the initial introduction, his first question to me was to ask about which church I attended. I was alarmed by his question, so I redirected his attention to the problem (my furnace). After about an hour, Brian said that he thought the circuit board was broken. He also described other scenarios that could explain why our furnace wasn't working correctly. He suggested that the furnace needs to be overhauled completely, even suggesting that it would require moving it outside since repair is very labor-intensive. His communication of this alleged problem with our furnace was not persuasive, clear, or understandable. I asked Brian why his diagnosis was so different than his employee's diagnosis a week prior (i.e., when Nick visited). His response was, "he's only got 3 years of experience & I have 12. I also own this company, so there's that." I was uncomfortable with this response and I found it strange to take such a defensive position- especially since it's rather degrading to his employee. Brian also said that he doesn't spend much time on service calls and, instead, spends most of his time in the office. This evidence undermines my trust in his competence and/or skill. To move forward, I needed more information from him before I agreed to the investment he was asking for (e.g., the cost of labor was described as "at least $1,200"). I was asking another question when Brian suddenly said, mid-sentence, that he needed to get home to his family. He then picked up his bag and left. He left with an abrupt "I'll issue a refund for everything" & drove away. About 20 minutes later, I received a text from Brian that acknowledged his unprofessional behavior & offered an apology. He also stated that he's "going through a lot right now" as an explanation. By his own admission, Brian was grossly inappropriate. Blaming your personal problems or your customers for your shortcomings as a business professional is a reflection of poor character. I rejected his offer to perform future services for free because I do not feel safe with him in my home and would not trust his work. In response, I feel compelled to share my honest account of experiences with this company in hopes of warning other homeowners in Morgantown. I also found out that Brian contacted other HVAC COs to see if they had me as a customer. We reported this behavior immediately. We no longer trust Hunley HVAC or the owner's business practices.

I wouldn't trust anyone else with my heating service except Brian an his crew. Met Brian when first…read morestarted out he's family oriented helping families in need.

My furnace went out on Monday after the big snow/ice storm on 01/25. They representatives on the…read morephone and person were excellent. The repairman, Walter, was friendly and thorough. He explained everything that was going on with my furnace. I highly recommend Air Service of WV.

From initial phone call to the initial visit, this team's service was excellent…read more I called on a Thursday, before Thanksgiving week. I knew I was pressing my luck. My phone call was friendly, the service scheduler worked to make my request of a Friday morning (the next day!) service call happen. I wanted an annual maintenance contract and their's was a fair value. This includes a pre winter and pre summer HVAC system check with 10% discount on any extra labor or parts for the duration. The serviceman and his helper were professional, jovial and communicated thoroughly throughout. I'll report back once the initial year is complete and will result in a renewal if it works out! My inclination is that all will be good! Highly recommend based on initial call and service.

After 5 years of occasional visits for furnace/ hot water heater/ air conditioner issues, we cannot…read moresay enough about Mountain Air and would absolutely give them 10 stars if we could. The most recent problem, yesterday evening, was an issue with our instant-on hot water "tank"; it was repaired first thing this morning. It's pretty common for a repair person to look at a 20-year-old piece of equipment and tell the owner that it's old and needs to be replaced. Mountain Air does not do that. They have the experience and do the research into the problem and fix it whenever necessary. Both Kevin and Justin are knowledgable and easy to work with. Very prompt service, very competent. When one of our systems has an issue, we are confident that with one call it will be dealt with quickly and efficiently. HIGHLY recommend Mountain Air!

The repair was pricey but the service awesome. I had the AC running the same day. I got free…read moreestimates for upgrading my boiler, and sound advice about how to take care of it all. In and around Morgantown, WV, I would not recommend anyone so highly.

Hughart's Supply, Inc. recently unclogged our kitchen drain. Two of their highly skilled…read moretechnicians, Jonah and Paul, arrived on time and quickly released the clog with no mess! These guys are at the top of their game and know how to get the job done. Expertise and neatness is their signature. The quality of their work is exemplary and we highly recommend this business. They also gave us a terrific referral to have our garage drain jetted. Always a great experience with Hughart's!!

Due to life circumstances, I ended up relocating shortly after retiring back to West Virginia. As…read morepart of the move, I bought a home but it needed some HVAC work done. I paid for it before I arrived and was VERY pleased to find my wonderful new home with a shiny new furnace AND central A/C along with some ductwork, I believe. Very simple controls and keeps the house just right. Excellent workmanship and again, all done before I moved in. I HIGHLY recommend Hughart's Supply and will turn to them first with all my plumbing projects in the future. WELL DONE!

We have a 70+ year old summer cottage on the lake front which has seeminly regular HVAC and…read moreplumbing issues. We've used AHC for two furnace replacements, a new well water filtration system, hot water heaters and winterization of the house. On all fronts the work was professional and the service prompt, friendly and reasonably priced. In addition they stand solid behind their warranties. As we have found, if you have a property in the Cheat Lake area you cannot go wrong using AHC as your HVAC and plumbing needs vendor.

Did not repair system and would not negotiate invoice, after we were forced to go to another…read morecontractor.