Most annoying bowling experience ever. 2 elderly women working the front counter and neither of…read morethem new how to run the computer. SO MANY open lanes and barely any customers but they were extremely overwhelmed for what looked like no reason. So I was unable to get a lane and bowl. Never going here again. At least tell your customers what the problem is instead of flat out ignoring all of us because YOU can't figure out a computer!

We come here quote frequently and they do have specials to play, you have to check with them on…read morethis so you can save $$...they are always very friendly and helpful when we come here...wish they offered a Special Olympics special for their bowlers during off season though...they used to do that before it changed to Bowlero...

went with my grandchildren on Sunday to take advantage of the 15.99 6 pm unlimited play . got there…read morea few seconds before 6 only to be told it starts at 7 pm even though posted on website and on walls . had to pay more for only 2 games. even after discussing that it was not updated anywhere on website . felt since the place on was very empty they were intent on making a quick buck. I have always come with my grandchildren and never had this issue smh . shameful never again .

I used to go bowling all the time when I lived in NYC. I even had my own bowling ball and shoes! I…read morevisited here to meet up with some old coworkers to bowl and reconnect. We decided on meeting on a Saturday afternoon to hopefully avoid crowds. I believe someone from our group reserved 2 lanes for us and had to place a deposit. I was last to arrive and the kids at the desk were not present and then when they finally showed up, they were short & rude. Any time I glanced over while I was playing, no one was at the desk. It was busy while we were there but it became busier as the afternoon turned to evening. While we were playing, we experienced issues with the lane several times. Sometimes help arrived quickly, where other times we waited for a good 20 minutes. After we finished bowling, some of us stayed to go to the bar and play pool. The drinks were very expensive and you had to pay to play pool, which was super overpriced. All in all, I would like to explore other bowling alleys in Ocala but I think most places replicate a Chucky Cheese kinda establishment.

Getting the Groupon makes this place all your while in their arcade. We needed a place to kill sine…read moretime in Ocala in the rain, and this place kept our children entertained. Awesome bowling specials offered at night. We so want to return to bowl! Kai at the register was super friendly and helpful!

This a bowling alley and game room on campus at the University of Florida in Gainesville features…read more14 bowling lanes, billiards, air hockey, foosball, table tennis, console gaming and gaming. Open everyday expect Monday 4-9pm. Free parking on weekends and after 4:30 on weekdays. Prices for bowling is $3.50 for students and $5 for faculty and non UF affiliated. Bowling shoes extra. Special promos on Tuesdays. Our group played one game. It was fun.

Good marks for ambience and friendliness of staff…read more Everything else needs work. Bowling lanes constantly have issues/problems. Food is horrible. Worst pizza in Gainesville.

Honestly a solid place , just your classic bowling alley feel. Go there and watch the balls rattle…read morethe pipe as it comes to ground floor , notice the used floors . THE STORIES THEY HOLD , vintage- nostalgic- 1$bowling 1$shoes Tuesday's and wendsday CANT BEAT IT

Had to wait and call for someone to come to the counter repeatedly when I first arrived. The…read moreemployee obviously did not care about his job and was very lackluster with his environment working.

We had such a great experience here! We made a reservation, but our dinner ended up running longer…read morethan expected. We called to let them know, and they were incredibly accommodating, allowing us to have our full reserved bowling time instead of cutting it short. That level of customer service really made a difference. The staff was friendly, the atmosphere was fun, and it ended up being the perfect way to end our night. We had an absolute blast and really appreciated how understanding and flexible everyone was. We'll definitely be back!

Visited for a chance to bowl after it doing so in a very long time. We didn't have food so I can't…read morespeak to that too much. Initially on arrival I thought that the place was super small as you can only see one set of lanes, but shortly we realized there are way more lanes available on the second floor. There was a bit of a wait so we just wandered around the springs and other stores to pass the time. The staff that was on hand was good, but I should note there was a guy on the second floor about to clean a pair of shoes because he couldn't get help. The bowling was fun. The lane was cool. The space seemed a bit closer than I remember at other locations, but I could be wrong. The one thing that really did it for me was the greasy balls. Not just one or two, but you could feel it on all of them. You could tell that folks were eating and playing, but not cleaning their hands. There should be someone on staff just for that role because the grease on the balls took away from the feel of playing.

took my grandkids and had a blast. There were some glitches,…read morebut fixed quickly. It is kind of old. Wish they could do some renovations, but better old than not having any bowling here in Gainesville.

We tried to book lanes for Saturday, January 31st on Thursday, January 29th. I called and was told…read moreI would get a call back on Friday as the booking people were unavailable. No one ever called me back. When we arrived Saturday I told the "cashier" and she was very dismissive of me. We got 2 lanes and bumper pads as we had 2 young first time bowlers. There was a problem with one lane... it kept stopping after the first roll.... Told girl at desk, again, not very helpful. Finally asked a different girl and s guy tech came over and announced "There is a problem" no kidding.... We had to change lanes. Second lanes were ok but we had no bumper rails as they didn't have them. It was nice to have the score start over when we changed lanes!!!

Splitz has a great concept, but my experience was undermined by poor customer service and a lack of…read moreaccountability. Staff interactions felt dismissive, and when concerns were raised, they were not handled with professionalism or care. Most disappointing was the absence of meaningful engagement or resolution from management. Mistakes happen, but how a business responds matters. In this case, communication, attitude, and follow-through all fell short. I hope leadership reviews this feedback and takes steps to improve staff training and customer engagement, as these changes could significantly improve the guest experience. Below is the formal complaint that was emailed and submitted, however, there has been no response: Good morning, I am submitting a formal complaint regarding a private event held at Splitz Bowling - Gainesville, FL on Saturday, January 10, 2026, from 8:00 AM to 10:00 AM. The reservation was under the name Josie Jackson, and we paid $435.38 for a private section with four lanes for two hours. Lanes 27 and 28 experienced continuous technical issues throughout the reservation period. While I understand that having more than six participants per lane can sometimes contribute to delays, lanes 27 and 28 did not exceed six players during the first hour and were the first to malfunction, confirming the issues were not related to lane capacity or guest usage. During the final hour of play, lanes 29 and 30 also began experiencing issues, further reducing usable play time across all four lanes. Additionally, our dedicated server was present for less than an hour and did not return, and multiple staff members were disengaged despite a busy venue. Management arrived 30-45 minutes later and offered minimal remediation (initially 15 minutes, then 30 minutes across all lanes), which did not resolve the technical issues. No meaningful follow-up occurred despite assurances. On-site security staff were inattentive. Given the cost and repeated service failures, I respectfully request: A corporate review of this incident Appropriate compensation or refund Corrective actions to prevent similar issues for future guests I would appreciate a written response. Please let me know if you need additional documentation. Shantell Hadley, MBA shantella.hadley@gmail.com

I came here for a fun Friday night of bowling with my friends. We booked ahead online since we…read moreweren't sure how busy it was going to be. Overall the bowling and the game was fun. We were mostly not impressed that the lane kept having technical malfunctions then when we went to renew for another our lane stopped working completely and they had us wait 10-15 minutes just to wait for another lane to open up in the boutique area. Staff wasn't exactly helpful.

The staff had the worst attitude I've seen in a bowling alley. When asked about the price, we were…read moretold $6 per game per person, but to "just leave a credit card" and we'd settle at the end. Unfortunately, when checking out, the price changed to $10 per person. The bumpers didn't work properly, and the bartender didn't seem pleased to be at work. Bowlero is ruining bowling.

Not at all kid friendly. They didn't have enough kid size shoes, and they wouldn't let our kids…read morebring in sippy cups with water although when we got to our lane the adults there all had insulated mugs with something in them. The staff was rude, they don't have many balls available, and we had to wait for a lane. We won't be back.