If you have ever watched the movie "Meet the parents", the scene with Ben Stiller at the airport; I…read morefelt like Ben Stiller. Only difference, I am here for a medical issue. How do hospitals hire such doctors? You are putting patients at risk. Please teach this doctor some basic manners and patient empathy. As a patient we come seeking help and solutions not to be tossed around. I regret wasting my time with this doctor, I have decided to stick to my PCP even though its quite a distance from my home.

Dr. Kanagala is most the caring, through doctor I've ever had. I've had a roller coaster ride for…read morethe last month after waking up with double vision. She was as concerned as I was and knew my anxiety was through the roof so she did everything she could to get me into specialists and get me the care I need to address a very difficult medical issue that's hard to figure out why it happened. She kept me informed as soon as test results were available and took time to explain everything and help calm me down. I got to see just how smart and knowledgable she is since dealing with this medical issue since I usually only saw her for well checks. I was going to try and find a doctor here in the Central Valley after moving from the Bay Area due to the horrible traffic, but I'd rather deal with the traffic than change my doctor.

Dr Avon is a very caring doctor. When I saw him years ago, the disorder I had was relatively…read moreunknown and there weren't any genuine treatment plans for it. He referred me to a doctor who was specializing in my disorder.and after a number of years struggling with interstitial cystitis, it's finally subsiding. But, I did receive the best treatments possible for that time, thanks to Dr Avon. Other doctors had put me on endless antibiotics - which never helped. Others wanted to remove my bladder. He had the intelligence to send me to a doctor who knew more about this, saving me from treatments that could've been catastrophic

With all the polish and professionalism of a Philadelphia lawyer, this, very confident, old school,…read moreCase Western Medical Grad, Dr. Mark Avon, entered the room with a kind of panache that let you know...you are in the hands of greatness. His questions were direct and covered the subject of urology, like a ladies dress...Long enough to cover the subject, but short enough to keep it interesting ! His hands moved on the computer keyboard like a conductor, and before you knew it, he was giving you a full exam and doing so with such grace and compassion...You knew you were in the capable hands of a 30+ year veteran! The time flew by and as all of my questions were tendered, he even remembered, to order the labs we discussed. Dr. Mark Avon and his delightful and knowledgeable receptionist JoAnn, are Old School in a good way...They really put the CARE...back into Healthcare! Under the watchful eye of John Muir Health Department of Urology, Dr. Mark Avon, MD is at: 5201 Norris Canyon Rd. Suite 210 San Ramon, CA. 94583 (925) 830-1140

I'm glad I did not get an appointment I tried to get an appointment as a new patient but I could…read morenot even get past the person on the phone he went in my data birth my address all this other information before I even went into the office I guess so he could mail a bunch of pamphlets and insurance and God knows what else to my address I have very good insurance that's all he needs to know in a matter of fact he don't even need to know that just get me into the office I will fill out the necessary paperwork if I feel comfortable with this staff that greets me thank God I do not have to go that far

Dr. Parminder S. Sethi has been my Doctor for about ten years and I have nothing but good things to…read moresay about my experience. I underwent a Rezum Therapy procedure and my life is much better for it. I would highly recommend him and this office.

Made an appointment with this Dr after getting a referral from mine. 4 days before the appointment…read morethe office staff called and told me not to come in as they don't have any records to review. I asked why their website says "walk-ins welcome". Didn't get any kind of response. Good thing it wasn't an emergency.

Avoid,avoid, avoid! I went there for a follow up on a possible kidney infection and uti. I went…read morebecause I couldn't get in anywhere else quick enough, now I know why. When I got there I had two young girls follow me everywhere. They said I needed a urinalysis and then told me I needed a physical exam where the doctor inserts his fingers Into me. I let them know I was not comfortable with this given I was on my menstrual cycle. They both made strange faces, left, then t came back and told me the doctor insisted it get done or I can't be checked today. I was so angry given I brought him all my results, ct scans and we did a urinalysis. I hesitantly agreed since I was not feeling well and as I was changing, without knocking, both girls walked into the room. They didn't even apologize and opened the door wide. They proceeded to do something then left while I'm sitting there half naked. When it was time for the check, the doctor came in and was immediately smug about my symptoms. While checking me both girls stood and stared up the curtain which was so uncomfortable. After the test, the doctor came back and said he couldn't be sure it was a kidney infection and gave me some random medicine samples. I asked if I could get the results of the urinalysis and he said I could call if needed. Well I called and emailed twice, and never got a response about the urinalysis results. Needless to say I was traumatized and angry. I did not know about my next appt and did not get any notification it was coming up (I of course would've canceled). And now I get a bill for 50 dollars for missing it. I went to a normal urologist, who never had to insert their fingers in me, who did everything the way he was supposed to and yes I did have a bad infection. AVOID!!!!

Dr. Tan is the most professional doctor I have ever seen. She is super smart and up to date on all…read morenew meds and treatment available for all ages. She takes the time to listen and I feel safe in her care. We need more docs like her. So kind and compassionate. Glad she is younger than me.

Decided not to treat with this doctor when the receptionist asked me personal health questions such…read moreas which other doctors I treat with, for what conditions, what medications I use. I informed her that that information is private medical information that she does not need in order to schedule an appointment. She said she would reach out to the doctor to approve my request as I would be a new patient, she called back 4 hours later with a next day appointment which I declined. I do not reccommend.

Impossible to schedule an appointment for a new patient…read more First attempt I never got anyone to answer was on the phone holding over 20 minutes it was about 3pm. Second attempt in the morning, answered after a 5 minute hold time. I asked for Dr. Avon the receptionist/admin said that was a different scheduler she said she was going to transfer me, on hold for 1 minute and the the phone hung up on their side. Tried again but after holding for another 5 minutes no answer. I also tried "Make an Appointment" in their website filled out their form and never got a call back. I gave up trying to schedule an appointment.

Pretty awesome staff and doctor. This is the spot right…read morehere. As much fun as you can have at a Urology appointment!

I selected Dr. Hampstra to handle my surgery, which required the removal of my gall bladder during…read morea procedure to remove a tumor from my right kidney, because he was so highly rated by the doctors in my medical group (John Muir Medical). I have to say I was not disappointed. Dr. Hampstra is not only extremely knowledgeable, but he is also extremely accessible. After the surgery when I was have some pain issues, he gave me his personal cell phone to contact him if I needed more medications. He also followed up with me on a early Saturday morning to check on my status. When I answered the phone, he said, "Hi Mike. This is Bill." About the only thing he did not do was a house call, but I would not have been surprised if he had shown up at my door. This man is one of the most personable men in the medical profession, and although I hope to never have to utilize his service again as a surgeon, I could not recommend anyone more highly.

Dr. Hamstra is an excellent surgeon but what is even better is his bedside manner and follow up…read more He takes the time to talk to you and explain everything and answer ALL your questions. The biggest compliment I can give him is I would send my children to him and my primary care physician says the same thing.

Bittersweet feelings about this doctor…read more He was very informative about pointing out and showing proof of the incompetence of ValleyCare Medical Center radiologists and another doctor. He affirmed when my family has experienced with the VC radiologists; for the most part with my family's care that they just cannot read X-Rays correctly. Some horrible and dangerous errors have been made by VC's radiologist at our expense...incredible. Beware of that issue. He was more helpful than ANY of the many doctors assigned my care during hospital stays. He didn't do any "ass covering" for doctors who had messed up my care. That is very appreciated by my entire family. Big loss of stars regarding respect for our time. My husband was by my side for most of the experiences with Dr. Schmidt, including taking time off from work. Not happy about Dr. Schmidt's disregard for our time. When hospitalized, he was many hours late visiting me to release me from the hospital. During in-office visits, he left a lobby filled with patients waiting and waiting and waiting. First visit- the lobby wait was about an hour and a half. There was also a long wait in the exam room. During my second visit, I became very frustrated after waiting in the hallway for the staff to return from lunch, waiting in the lobby and then waiting in the exam room. The exam room wait alone was an hour. After that full hour wait, I got dressed and asked a receptionist if the doctor was even IN the office. She answered that he was not there, nor would he answer the several pages she made to him. I asked for my co-pay refund and happily walked out of his office. Our time is JUST as important as any doctor's time.

This review is based on my visit to doctor Schmidt's office with my father, who is in his late 80s…read moreand needed help during the visit. My dad was nervous about going to Dr. Schmidt for a urological exam, as he hadn't been to a urologist in decades. Like many doctors' offices, you end up waiting a bit once you arrive at Dr. Schmidt's office, but it was fairly comfortable and the wait to start the exam wasn't terribly long. The only complaint we had about this part of the visit is that the front desk people can be a bit brusque and abrupt. They weren't rude, but they weren't welcoming and warm either. A bit of charm would help. The doctor was incredibly thorough and patient with my father. He spent close to an hour talking to my father and mother about my father's medical history, what kind of problems he was experiencing and other matters to give him a full understanding of what he was working with. It was refreshing to see a doctor take his time to really get to know his patient. My dad found Dr. Schmidt to be personable, professional and warm. After that, the doctor did a physical exam and gave us his overview of the medical situation and a proposed plan of action to help my dad. It's still early in the process, but after the first office visit we are very pleased to have found Dr. Schmidt.

Very nice doctor. Very patient and thoughtful. Great service! All my family love the doctor and…read moretheir staff

This time I was late by 15 minutes but they send me a text message stating that I need to fill the…read moreform before my appointment and their site was not working and it took me time in getting that issue resolved . In sound that I got late. For me being late is my mistake and I should not have been entertained but the problem is that the big lady in the front desk was behaving like a robot. She was as rude as can be. I don't think she deserves to be in health care service. In my last appointment doctor was not available and I was there, it did not feel sorry for the situation but when patients get 5 min late they show attitude. So will never go there again. I wish the practice owner look into the matter.