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    2 years ago

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    3 years ago

    Kevon was the best car salesman I actually ever had he actually listened to every request I had and made it happen. Pars cars is wonderful

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    Holmes Motors Douglasville

    Holmes Motors Douglasville

    1.0
    (4 reviews)

    I strongly advise anyone considering Holmes Motor to think twice before doing business with them…read more My experience has been extremely disappointing and frustrating from start to finish. From the moment I walked in, it was clear that customer care is not a priority here--sales are. The staff came across as unprofessional, rude, and dismissive. It honestly felt like they take advantage of people who don't have perfect credit, assuming they can treat you however they want. I actually changed my mind before completing the purchase and clearly told them I no longer wanted to move forward. Despite that, I was told that if I didn't go through with the deal, I would lose my down payment. I felt pressured into purchasing the vehicle just to avoid losing my money, which should have been a major red flag. Afterward, when I reached out about the situation, I was told I couldn't get my money back--even though I never signed anything agreeing to that. They claimed it was because they had already ordered a tag without my approval, which makes no sense. Communication has been inconsistent as well--they only reached out after the fact saying the car needed an emissions test, which should have been handled before the sale and should have been required before even purchasing a tag. To make matters worse, the car has been shaking badly while driving, which is a serious safety concern--especially since I have my kids in the vehicle. At first, they told me nothing was wrong. Then later, they admitted the rotor was warped, which is extremely dangerous. This kind of negligence is unacceptable, and I am documenting everything in case something happens. As for the staff, the salesman Marc seemed completely clueless, and Edwin, the store manager, was extremely unprofessional, lacked empathy, and was very dismissive throughout the entire process. Overall, this has been a stressful and concerning experience. I would not recommend Holmes Motor to anyone. Please be careful and take your business elsewhere.

    They'll sell you a lemon and in their contracts, you're not allowed to bring the car to anyone else…read moreunless you want to void the warranty. Big time scammers and lack of professionalism. They're lucky I can't give them 1/10 of a star because they don't deserve the full one. Also, anyone giving them five stars here is clearly aligned with them, there is no speedy service here unless you're there to give them money

    Pars Cars - usedcardealers - Updated July 2026

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