An absolutely unprofessional and horrible experience! I ordered 2 bundles of balloons on May 28 for my daughter's graduation party on June 13...one would think this would be more than enough time to have balloons ready. I arrived on Sunday, June 13, about 30 minutes before my scheduled pickup time and what I found was so disappointing! The balloons that were presented to me were deflated (they told me they were blown up on Saturday) and falling to the counter. I questioned them about the balloons and no one seemed to know anything or seemed to have the time to talk. I was, to say the least, very upset and asked for a full refund! The staff there is extremely unprofessional and rude! If it wasn't for the Giant store across the street, I don't know what I would have done in such a short time. I WOULD NOT RECOMMEND THIS LOCATION to anyone! PLEASE TAKE YOUR BUSINESS ELSEWHERE read more