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    United Site Services

    United Site Services

    (2 reviews)

    This company is supplying portable toilets for a building renevation on Rittenhouse square in…read morePhiladelphia Pa. The service on these units are terrible instead of once a week visits it is two or three weeks even after several calls to complain. The units are right in front of an occupied residence and across the street from one of the main entrances of the park. The odors are horrendous. Stay away from this company if you want to keep your employees and clients satisfied.

    We requested 2 porta potties be delivered to a party site (in a park with no restrooms). We paid an…read moreextra $250 for a Saturday delivery. The potties never came. I started calling the company at 11:45am bc the delivery window was 10am-12pm and I had not heard from the driver. After about 1.5 hours of calling and talking to various people, they eventually just cancelled my order bc the driver was so delayed. At one point they said they would send 2 new toilets to the site but it would take an hour and 20 minutes. If that was done when I first called, it could have saved the party but it wasn't even suggested (although they didn't actually dispatch additional toilets....ever) until 1:15pm. By 1:30pm they cancelled saying the driver wouldn't even reach the site until 3pm and the party end time and toilet pickup was scheduled for 4pm. Needless to say, a 4 hour long party in a park with no restrooms was a disaster. I was so embarrassed to tell guests they had to leave the party if they needed restrooms. Every other vendor came through on the date, even vendors that were not paid in advance. United Site Services completely failed. And then I had to actually call to get a refund on Monday, as if it wasn't clear that I wasn't going to pay $600 for toilets that never came.

    Rental World - machinerental - Updated July 2026

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