Service Matters Hamptons staff has always been so professional. With each party they service- they…read moremake sure the guests are always taken care of. I am pleased to be able to recommend Service Matters Hamptons to everyone. They are the best around!

After contacting two other places I was glad to find them. They were great!…read moreThey mailed me promptly to set up the order and provided support efficiently when I had questions. I would recommend them and use their service again! I don't have a photo of the tables but the chairs are in the photo below. Good to note: 1. Unlike many other places-they did not charge per day-which was so nice of them. They delivered early-which was awesome for setting up without pressure. 2. They also picked up two days after-that was also appreciated since it gave us time to relax before cleaning up. 3. Excellent communication and service! 4. I rented tables in two sizes and chairs for an intimate backyard wedding. 5. The price was also fair.

Bruce and his team were kind & communicative & easy to work with. Many of the rental companies in…read morethe Hamptons have very high minimums, but BW Party Rental is different and were able to help us outfit a party for 28 with a small tent, tables and chairs. They did the set up & take down. We really appreciated working with a small business! Thank you Bruce!

I wanted to support this business because it is a Woman Owned Business, and a local company gone…read morebig. I am a woman of color ,living in a land of WASP East Hampton, so thought I would support a woman owned business, if I could not find a minority-owned business. Little did I know they would treat me so terribly!!!!! Their name should have been a clue to ARROGANCE... This was the WORST Service I have ever received from a catering company. We used them for our wedding, and they made sure I knew that I wasn't spending enough money for them to care about me on my important day!! After the reception, I went to pick up the items the next day at the site and they had been left out in the rain. There were several items locked inside the office so I could not retrieve for 3 days. When I did retrieve my items, I discovered they had THROWN OUT my wedding Bouquet, and a WEDDING PRESENT!! When I contacted them about the missing items, and poor service, they were Rude and Arrogant to me about any apologies or reimbursements. ***In advance of the event, my husband contacted them to ask how much we needed to tip their staff, and were told that we DID NOT NEED TO TIP STAFF!! The staff advised me they were paid $25/hour period with ZERO ADDITIONAL TIPS. We were charged $95 per person @100 people, so where did the additional money go? Apparently to the owners and not the staff!!!*** When we did our trial event, they used gorgeous service plates that showed off the food. When we had our actual wedding reception, they used small ordinary white plates that looked terrible for the food. I would never use them nor recommend them to anyone.

We ordered lunch and dinner for a bachelorette weekend and we couldn't have made a better decision!…read more The presentation of the food was beautiful--fresh flowers, wooden containers--and the food tasted just as good! We had the afternoon tea package for lunch--the sandwiches and salads were great and the parfait was AMAZING! For dinner, we had the BBQ dinner which was also very good! The delivery made it so easy for a group of 10 women to eat dinner and still have time to get ready for a night out! I can't wait to try the rest of the menu!

Best rental company in the Hamptons! Ryan & Seth made renting, for my daughter's bridal shower, so…read moreeasy. Personalized service, excellent selection of items and communication A+ Everything was in perfect condition. Delivery staff was courteous and efficient. Wonderful experience! Thank you Ryan & Seth!!

I'll be fair, I'm sure this is a fine wedding planner. Photos look great etc, they seem…read moreprofessional just please avoid using makeup artist/ stylist H. She has exhibited negligent health practices during Covid 19 lockdown and disturbing behavior around my small children. Just want to inform possible future clients.

Jordan and his team were EXCELLENT to work with. I'm so glad and relieved I found them for a family…read moreevent my boss needed help with down in the Hamptons this past weekend (dinner and bonfire at the beach). Not only did they respond quickly and consistently kept in touch with me but they went above and beyond and carried out the job wonderfully. My boss and his family were also very pleased with their services. On top of everything, they are also very fair with pricing. I will definitely be using them in the future and will recommend them to everyone!

Extremely well run business. They were super kind, local to the Hamptons and were able to help me…read morewith more of my concierge needs than I wanted. Owner is extremely helpful and kind. Prices are very reasonable. Highly recommend!

Keith and Bontauk were very agreeable as we scheduled our fire, including working with us with…read moreadjustments on the day, and maintaining a safe fire with a nice look and a good attitude. I'm glad I chose them.

We booked them last year for a birthday party. Very fun and easy. Will definitely be booking with…read morethem again!

Giving this picnic experience a 5 star as we had an incredible time and we absolutely enjoyed the…read morebeautiful set up made by Kristen. Everything was lovely with the decor and color details. It was certainly what my friends and I expected and it made the birthday celebration very memorable. Kristen is amazing and very professional! I definitely recommend her company to anyone that is looking for an exceptional picnic experience.

The founder of this company Kirsten Drapesa, is an irresponsible business owner and unreliable. In…read moreSeptember I paid her and her company HAMPTONS PICNIC CO through a platform called Honeybook in which she originally suggested and used to create an invoice. I made the payment to her through this platform, in an amount close to 2k and she now is withholding money from me for services she CANCELLED LAST MINUTE at 10pm the night before. She and the platform Honeybook will not return my emails, texts, or calls regarding a refund. ​DO NOT TRUST THIS COMPANY, there are many other vendors who organize events on the island and I'm sure who offer better customer service, and won't rob you of your money for services that were NEVER provided.