I visited Zurchers on 4/22 to pick up a few items while on crutches, and I wanted to recognize an…read moreoutstanding associate, Kayla. From the moment I walked in, she made a point to warmly welcome me and went out of her way to assist. She insisted on walking the store with me, helped carry my items, and even brought everything out to my car. Kayla created a truly exceptional guest experience during my visit. She was the only associate who acknowledged me and stepped in to help, and her kindness and initiative made a lasting impression.

If an item cannot be returned, make it clear. I tried to return an item on the 50% off sale rack…read morewith a receipt one day after purchasing it and they said it could not be returned. They said they "forgot" to tell me sale items were not returnable. It's not listed on the receipt or store return policy. Laurie is the store manager. I will not be shopping here again.

As soon as you walk through these doors, you're jettisoned back to an earlier, simpler time. It…read morereminds me of stores from my childhood-and some of the inventory might very well be that old. Just kidding, probably not, but it's certainly a nod to the good ole days. You can get your helium balloons filled up, copies made for your Sunday School lessons or cutesy teacher gifts.

Cutest store ever!! I really wish I could open up a store like this or that they could expand their…read moreservices to other places! I look forward to visiting this store whenever I get a chance when I'm in the area and there are special occasions happening. I LOVE supporting people and companies with such talent and I just love the service and talent they provide. My favorite thing to purchase here are the various balloon bouquets they have! I am always amazed by how gorgeous each set turns out with all the colors and designs they have! The receiver of a balloon gift is always so happy and they feel so celebrated! Tips when buying balloon bouquets: * Make sure you have enough room in your car. I put down the seats in my car to have enough room. * Make sure your car isn't hot inside and that the balloons don't touch the outside of your car trunk when putting them inside your vehicle. They can pop from the heat. * Best part is you can choose from a wide variety of color combinations! I would be prepared with a color scheme in mind.

I was able to get a good deal on an animatronic Halloween item for a good price during an after…read moreHalloween sale. The sales people were very helpful and the store was clean and organized.

What happened to Zurchers? They used to have all colors and sizes of ribbon for wrapping presents…read morein which all one had to do was slide a portion and make a beautiful bow and ribbon. I guess now I have to learn how to make bows . The girls working there are very sweet.

Not to be missed! The piñatas caught my eye while I was grabbing takeout at the restaurant next…read moredoor and had to stop inside to look! I left with some gum, will be back. "La Tienda" means "The Shop". Many wonderful big colorful piñatas! I love this place! There's great selection of Mexican candy as well as candy from Latin America. The owner Jose is awesome, great customer service. Go here to delight your birthday boy or girl of any age with a big fun piñata

Favorite new gift shop in the Sugarhouse neighborhood or scaling right out of it. Private parking…read morelot, easy to get in and out!! There's a glass house, make sure you go to this one instead of that one, not totally sure what the other one is. But I know what this one is & I know you will NOT want to miss it!! The use of space is impeccable and I love my new tea maker and my compass keychain! Chelsea the owner is so sweet & hip to the jive. You won't be bored of exciting and neat jewelry and gifts to look at!

The Glass Hall is the epitome of unique! From the most stunning one of a kind jewelry from around…read morethe world -- to the most perfect gifts for every occasion that your loved ones (and you) will love. The employees have a passion for what they do and are just as unique as Glass Hall itself and I love that

The day staff at the cottonwood heights store is always hopping! they keep it tidy, well stocked,…read moreand ensure there is always someone at the register so no one is waiting too long. The staff are also super friendly and make you feel like you are the only customer they need to wait on that day!

I came to this location to do a return, and I had my receipt and my four items that I needed to…read morereturn all products which were not opened or used. Pam was the employee who was at the checkout and unfortunately, I did not have a great experience. I did do everything right by having all my documentation with me and yet after trying one time, she said that she could not help me with my return and that I would have to return it at the location I bought it which is an hour away. I bought it at that location while I was going out of town and it was convenient but having to travel all the way back to the location that I bought it is incredibly inconvenient. Pam didn't even try to use a different computer. She just slid the products across the checkout table and told me that I would have to return it somewhere else. I bought these products four days ago. They are well within the return date and again they have not been used and I had a receipt. Really frustrating, especially since I drove all the way to this location, which is still 20 minutes away from me, but is the nearest location to my home. 40 minutes of driving wasted, and just overall not impressed.

Have wanted to go for years but scheduling hadn't worked out. It is a paradise for ribbon lovers! I…read moregot the cutest wreath and the kind young lady made a beautiful bow and used all the ribbons I chose to hang from it. Any ribbon, different colors, textures and patterns you've ever thought of are available. They also have a lot of other nice things in their shop but the wreath was my goal. Packed it very nicely and it continued with me on my vacation.

I am a long time customer of Knott and Spool, there Ribbon Sets are gorgeous and never…read moredisappoint.... but thier customer service is Top Notch as well! I made a last minute order on a Friday afternoon and called, Marisa was able to help get it shipped out that day for me to get it in time! thank you Knot and Spool!

We arrived to pick up a suit for a Quinceañera only for the lady to tell us that she didnt have the…read moresuit on her. Mind you I put $50 in deposit beforehand to confirm that I'd be buying the suit. She sold it to someone else and tried selling us another suit for over $350. Then she tried putting the blame on us about being late, but it's not our fault, she was suppose to keep that suit for when I arrived, then when we looked at her notebook that had my contact info she said she tried calling me, but...she didnt. I never received a call from her at all. To sum it all up, she tried scamming us and blaming us for not having come earlier, I wouldnt recommend her.

If I could give it a 0 star I would..they lie about the time they'll be back from their break and…read morefor me that's so unprofessional

Absolutely horrible business. I placed an order for only 3 packs of balloons nearly a week ago that…read morewas supposed to arrive yesterday. The package hasn't even been created yet. I've tried emailing multiple times for updates - radio silence. Never ordering from them again.

I would give 10 stars if I could!! The owner Jodi went above and beyond for my Dad's 70th birthday…read morewith beautiful balloon arches and spiral towers. All the details and different textures were amazing!! I will use this company again and again!! Thanks for the amazing service :)