Dear Ms. Emily S.,
I am sorry to hear you had such a bad experience with Dr. Patel. I read your review and just think a different perspective needs to be addressed. I believe that blame for your daughter's diagnosis is being put on the wrong doctor. I know, you know how Kaiser's system works, that you have to be referred to Dr. Patel before your visit. Dr. Patel can only go by what lab results are in the system. Yes, you are right all doctors are only human and Kaiser does a good job with that knowledge. There are steps to follow and in my opinion Dr.Patel and Gabi did their job and followed Kaiser's policies to give your child the best care possible. Yes, there was fault in your daughter's diagnosis, but the blame is not with Dr. Patel it is in the lab work that was done and the doctor who referred you to Dr. Patel.
Further, I must state that my son is a Type 1 diabetic and Dr. Patel and Gabi are our greatest supporters in his care. We would not have made it without all of their knowledge and love. Dr. Patel and Gabi truly love their patients, we feel it every time we have contact with them. We are able to call them twenty-four hours a day for any emergency. And believe me as a mom that safety net is a great blessing. I am always made to feel welcome and assured about any issues that arise. And with diabetes and a child, issues do come up! I have found their knowledge invaluable in my sons care and am so grateful to have them in my corner.
So, Ms. Emily I am sad to hear you had such a bad experience. But, I am really happy that your daughter is not diabetic and I pray for your family that everyone remains healthy!
Heather C. read more