My daughter has been taking swim lessons for a few months. She really gets a lot out of her lessons…read moreand we have seen her improve significantly. Every instructor she has had has been really great with kids. Thanks so much!

I always try to leave honest reviews based on my experiences, and unfortunately our experience at…read morethis swim school was disappointing. I hope sharing what happened helps other parents make an informed decision. My child was a complete beginner. After only his third swim lesson, one of the coaches loudly said, "He's everything but nowhere near ready." My child heard the comment. Whether the coach intended it that way or not, saying something like this loudly within earshot of a young beginner is discouraging and unprofessional. Beginners are there to learn, and feedback should be constructive, especially for young children. As the weeks went on, a different coach was assigned to my child, and things initially improved. Then, without much explanation, my child was moved up to the next level. I wasn't concerned about him advancing quickly. In fact, I would have been perfectly happy for him to stay at his current level longer. My priority is that he truly masters the skills required for each level before moving on. The promotion felt rushed, and no one clearly explained why he was ready. The communication afterward was equally disappointing. We were told by one swim manager to change to a different class time because of the level change. When we returned, another swim manager looked at the schedule and told us we were "supposed to be in the 12:30 class but didn't come and wanted to change the schedule," making it sound as though we had caused the problem, even though we were simply following the instructions given to us by their own staff. When I asked which coach my child would have, I was met with a sarcastic response: "You don't remember the last coach you were with?" This was a perfectly reasonable question because my child had just moved to a new level, and I knew coach assignments could change. What made this interaction especially disappointing was that the parent immediately before us had asked the same question and was answered politely and cheerfully. When I asked, I received a sarcastic response instead. The contrast in how we were treated was difficult to ignore and left me feeling unwelcome and disrespected. Things became even more uncomfortable when my child was initially assigned to one coach, who audibly sighed upon seeing the assignment. He was then reassigned twice before ultimately ending up with the same coach who had previously made the "nowhere near ready" comment. During that lesson, I watched closely because my child was visibly anxious. The coach seemed impatient and dismissive. At one point, he aggressively pulled up the sleeve of my child's rash guard instead of calmly helping him. My child would try to communicate, but the coach often seemed more focused on getting him to comply than listening to what he was trying to say. Unfortunately, this wasn't an isolated observation. Throughout the program, I saw other coaches lose their patience with young children as well. I witnessed coaches speaking to children in irritated tones, yelling instructions while children were already crying, and continuing to push them instead of helping them calm down and regain confidence. I understand that teaching swimming requires firmness and that safety is the priority, but there is a significant difference between being firm and showing little empathy toward frightened beginners. Swimming is not just about teaching strokes. It's about building confidence and trust, especially for young children who may already be nervous in the water. Patience, encouragement, and kindness are just as important as technique. We completed the program because it had already been paid for, but this experience left us disappointed. We will not be returning and will be looking for a swim school where young beginners are treated with more patience, empathy, respect, and professionalism.

I come here all the time, pretty much everyday. I walk my dog here and take her to the dog park. I…read morealso take my cat here and let him walk around, climb trees and just enjoy the outdoors. The pools look amazing although I've never used them. The new skate rink is almost complete. It's beautiful. I am posting photos taken early this morning, I will at least try - I'm not seeing where I can upload them with this review.

Very clean place, staff were very friendly and attentive. 10/10 for kiddos. We took our lunch my…read morepartner and I sat close by keeping an eye on our kiddos even though there is a lot of lifeguards on site and the pools aren't deep. Very kid friendly. We love it here

Highly recommended! Ms. Tatiana is very patient and has helped my daughter feel comfortable in the…read morewater and learn to swim.

Took my very cautious 6 year old for swim lessons at Mathis this past summer. He's always cautious…read moreand would not take any chances in the water. After the first lesson with Maggie (His instructor) there was immediate improvements with him in the water along with his confidence. Tatiana was kind and flexible with scheduling. We went a couple times a week throughout the summer. Wish we had more warmer days to extend his lessons, so hopefully next summer we can continue his lessons and my son will be a pro swimmer by then.

We've had a fantastic experience with the swim program. What really stands out is the guaranteed…read moreprogress, it gives us confidence that our child is truly learning. At other facilities, it often felt like they stayed on the same skills without moving forward, despite the ongoing cost. We especially appreciate Ashley and her positivity, she's wonderful with young children and does a great job encouraging them.

My two sons ages six and eight take semi-private lessons together with Coach Jayden, and it has…read morebeen amazing! Jayden strikes the perfect balance of being fun with the kids while also pushing them to progress, and is able to taylor to each child's unique personality. We have tried a lot of different swim programs and have definitely seen the greatest growth through water works. We also love how easy it is to schedule lessons on the online portal and that the pool is indoors to easily allow for year round lessons.

We had an amazing experience with the Swim Academy camp! My child looked forward to going every day…read moreand had so much fun. The camp offered a great variety of activities, including art projects, movie day, making melty bead creations and many more activities which kept the kids engaged both in and out of the pool. One of the best parts was that the camp included two swim lessons each week. My child made noticeable progress with their swimming skills and, more importantly, gained so much confidence in the water. The instructors were patient, encouraging, and created a positive environment where kids could learn while having fun. I highly recommend this camp to any family looking for a fun, well-rounded summer program that helps children build swimming skills and confidence. We'll definitely be back.

Dakota, the owner, reached out to me via phone and apologized for the experience. He shared some…read morechanges he has already made as well as plans he has for the future so a situation like this doesn't happen again. I appreciated him taking the time to review my emails and communication and reach out to me. He also rectified the discrepancy in the refund and refunded me the full amount which was appreciated.

Updated: This swim…read moreschool has lots of improvement! Much better than last year. I appreciate that they're now more organized than before and responsive whenever we have questions. Thank you for listening to our concerns. ==================================== My kid has been in this swim school for almost a year. We like the coach but the administration is a joke. Every time I have a question regarding the class, the lady in the office cannot answer my question and always ask me to email Sean K (which I always do and I never get an answer as well). Few times I sent email to Sean K regarding my kid, he never replies. I don't know if he's that busy and don't have time or maybe my email went straight go to their junk mail inbox. They should have hired someone to be the admin. Help us the parents! Few times they switched the schedule due to filming. They only allow us to have make up only certain date that they provide. No excuse if we're unable to attend. I totally understand the policy BUT you know we have a life and other activities then swimming lesson. Canyon Aquatic cannot just switch the schedule whenever they like. They should give us option. If we can attend the suggested make up class, at least give us a refund. It's not like we're the one who can't attend the class. Parking is worst! We can only park in lot 8 which is far from the pool. They don't have decent bathroom for the kids to change. You know I notice most the young kids don't change because of no appropriate room for them. It's hard during Fall and Winter. It's too cold for the kids going home with wet swim suit. We have to change in the car. We stay here because we know Canyon Aquatic is a nice swimming school. But it would be nice to be more organized. I'll wait few more months to see, if it's still like this, I'm going to pull my kid out.

I don't know about Canyons Aquatic Club before 9/2025 but rehiring Coach Mike Bechtholdt to coach…read moreagain here was one of the best things that this Aquatic Club could have done. He really defends and protects the kids in Challenge 2 group. Swim practices reflect the degree of difficulty and rigor of the meets that the kids swim in. Coach Alyssa, who coaches the younger kids and does a really good job at it. Even the swim lessons taught by other coaches seem very hands on and technical. I see them talk to the kids and correct them. So if you start at Canyon for lessons, it'll prepare you for competitive swimming under Coach Kyle. Plus, Canyon helps its swimmers with swim scholarships. Something many people don't know about unless they stay and swim competitively up through high school. I highly recommend Canyon Aquatic Club w/o ANY reservations.

My children have taken 2 and 3 sessions of swim classes where respectively. We are really pleased…read morewith our classes so far. My son already had comfort in the pool and could swim without knowing specific strokes so he is growing in that way. My daughter who didn't want to put her face in, now in flipping and swimming underwater with comfort and after just 3 weeks. The best part is the classes have been free or just $10 because of LA County's everybody swims program. One thing to note is that the instructors change in the classes. Sometimes you'll have an instructor for a few days in a row. But often they're switched from day to day. I could see that being an issue for some as it could be hard to track progress. But it hasn't been a problem for us. I also like that it gets my kids used to learning from different people. I also feel that my kids are safe because there is always an extra life guard outside of the pool watching them during classes. The facility feels clean considering how many people go through it. We took afternoon classes and it didn't feel busy. My friend took an evening class and she said it was very busy. I hear that the open swim times can get very busy too. Parking is plentiful though some of the spots are small.

Went here for a swim meet. This is a huge public pool complex with 20 25yd lanes in the main pool…read moreand a smaller warm up pool. The kid splash area is pretty small and wasn't in use when we were there because the whole facility was being occupied by the swim meet. Not much shade around the aquatic center but it was fine as we were there in winter- probably scorching though in summer. The bathrooms are pretty clean and relatively new. Plenty of parking in the surrounding sports complex which includes a nice skate park and multiple play structures with plenty of shade and grassy areas for play.

My 6yr old son took swim lessons with Treci last summer and his skills improved tremendously. He…read morehad never taken formal lessons before and this made us both feel much more confident with him getting in the water. He also struggles with focus and she was very patient with him and knew how to manage his needs. We just started up again this summer and I'm looking forward to seeing how much more he learns. Definitely recommend Treci, especially if your child needs a little extra support.

Learning how to swim as an adult can be challenging; however, Treci has made this a wonderful…read moreexperience for me. She is very patient, kind, and encouraging. It's never too late to learn how to swim! I've been taking private lessons for a month now and I can say I've grown very comfortable and confident in the water. From being nervous and fearful of water from a negative incident that happened as a child, I have come a long way. Thank you Treci!

Great with my special needs daughter. I was so impressed at how quickly she learned. He is patient…read moreand caring and did not mind the meltdowns.

I brought my 4-year-old son to Aqua Buddies for swim lessons. At first, everything seemed fine…read more During his initial lesson, he worked with one instructor and learned basic skills like blowing bubbles, which was a positive start. However, as we continued, each lesson was with a different instructor, and that lack of consistency made my son increasingly uncomfortable. At his age, familiarity matters, and it became clear he wasn't settling in the way I had hoped. What ultimately led me to write this review, though, was not the instructors--it was the customer service. My interactions with the scheduler/representative regarding scheduling, missed days, and invoices were unpleasant and rigid. There was very little kindness or willingness to work with me, and the communication felt cutthroat rather than supportive. Because of this inflexibility, my son essentially missed out on continued lessons. Instead of working with me as a parent trying to navigate life with two young kids and a disabled husband, I felt pushed out over a missed appointment. In retrospect, I now see how much that experience negatively impacted my son's relationship with the water. I'm writing this while watching my son thrive at Water Wings, where he is happy, confident, and excited to learn. Seeing the difference has made me realize just how behind he became due to how things were handled at Aqua Buddies. Thankfully, there are other options in this city. I truly wish Aqua Buddies placed more emphasis on compassion, flexibility, and customer service--especially when working with young children and families who may need understanding, not rigidity.

We had a great experience with Aqua Buddies. I found them on…read moreYelp when I was looking for a swim instructor to come to my home to teach a toddler some basic swim skills. We had a lovely instructor that was kind and patient. Unfortunately, our little one did not take to the lessons and we had to call it quits. Aqua Buddies were very understanding and offered a refund for the lessons we did not use. Next year when our little one is older, we will be calling again to set up lessons.