I'm looking to purchase a small house and found several that I wanted to see. I initially…read morecontacted the listing agent, Sheryl Battle, who was "happy" to help. Unfortunately, see was in fact "TOO BUSY" to show the homes I wished to see and passed me off to a colleague, Robin Bovell, who did ,after two separate trips, manage to show me a few of the houses of interest. Moving forward and with Sheryl continuously sending me emails of homes out of budget, I found other homes to visit and asked Robin to show them. Robin asked me when I was available and, not wanting to put her under the gun, suggested two days hence, That did not work for her and so she passed me off to another agent. Bear in mind that, as a senior citizen living alone, I'm not buying an expensive home (i.e.: low commission). Robin proceeded with a text stream with me and another number, presumably the new agent who was going to contact me. I asked if I could text this agent and was told yes, so I did and waited for a reply at the appointed time set by Robin. When the time came and went, I texted Robin to find out what was going on and received a reply stating the agent may be in transit BUT, lo and behold, the number included in the earlier texts were NOT the new agent and, several hours later, the real contact number was revealed and initial contact was set up. Really? I worked in sales for many years and had a floor partner, chosen carefully, that I could trust to do the right thing. This allowed me to pass customers off if i was extremely busy and they needed attention NOW. All I saw in this situation was two women who were pre qualifying me and deciding I wasn't worth their time, so I let them know and wished them well. Crickets! Not the way to do business, at least not the way I did business, Didn't matter to me if you were purchasing the least or most expensive item and I, too, worked on commission. Hopefully, things will get better from here with a new agent, we'll see.
