A pool was the furthest thing from our minds, until Covid hit and we were stuck home and most likely would be through the summer. We saw a sign for passion pools outside a neighbors house and contacted John immediately. John came and gave us an image of a dream backyard and we wanted to go with him as he was passionate, direct and to the point, but also kind and family oriented, and our dog loved him! But John said it was unlikely we would get a pool installed by him this summer, or anyone else. I persisted and challenged John to squeeze just one more pool in. By hiring a little more staff John was able to get us in! Although he would not be able to complete the rest of the yard until after the summer we would have a pool and that is all that mattered to us!
John, his sidekick Bernadette (who is amazing!) and his team (who are all just as awesome!) showed up to start the digging! Everything was timely, clean and moving along smoothly. The day was here, the pool was being dropped in, due to hydro lines a crane arrived to drop the pool, only to tell John, sorry we won't do it anymore. John (who must have been beyond stressed) accepted the challenge and would not give up, he got a .... and after what should have been a 30 minute drop, spent 4 long hours craning the pool up down around and finally into a hole...that was too big?!
The pool company had delivered the wrong pool! Yet another challenge but John stayed determined to right the situation and get our pool for us for the rest of the summer. The pool arrived 2 weeks later and John found a different crane company (obviously!) who removed the other pool and dropped the new perfect pool in place!
Although there were many setbacks John and his team just worked harder to get our pool in as promised! They finished the job in a timely manner and we swam until October!
Thank you John and passion pools family! You made Covid bearable and have given us so many wonderful memories already! read more
