Parking. On Louisiana, just before the light at Pierce, VIP is on your left. Just before the…read morebuilding, which is turned perpendicular to Louisiana, is a small parking lot. You may Park in the spaces along their building only. There is a pay for lot on the opposite one way, at 2001 Smith St. Entrance to VIP is street side. Door on the left. Once inside, ring the bell to the left of the British phone box. I began asking a question on Yelp and Erik Leighton was quick to respond. On the phone, I was assisted by Iris. On site, Adriana took care of me. Everyone was professional, patient, and friendly. Great service.

My passport came incredibly quickly. The staff was friendly, and Joe, the gentleman that had to…read moredeal with me, was patient, kind and professional. He quickly responded to my 1 million emails of craziness and paranoia, and did make me feel comfortable, even though I was acting like a lunatic.

"They solved my problems." I needed a Chinese business visa on a few days notice. (Had gotten 6…read moreover the years, always through a service in DC - 10 years ago. Now, visas are issued geographically, and that service (based in Washington DC) would have to subcontract the work to someone in Houston and just slow things down. So, I checked with this company first by email on my needs, they replied quickly and with absolute knowledge. Turned my visa around in ONE day, and kept emailing me with updates. All in, I highly recommend. Btw, the Houston China consulate covers visa requests for Texas all the way to Florida... if you live on one of those states, your passport will need to go to Houston, and I suggest this service.

I live in Atlanta and needed my visa quickly. They not only delivered on the next day promise, but…read morereviewed the requirements, explained the process in detail, called and emailed with the fedex information as soon as it was available. Very reliable, friendly and fast... Definitely will use them again in the future.

He is very helpful and communicative. You are given updates through the whole process and it's a…read morequick turn around. His site on how to fill out the COVA visa was very helpful.

Yidao, from YWPW, provided us with a great service that was competitively priced. He took the time…read moreto go through the application process with us and reviewed all our paperwork & documentation prior to us mailing it out. His communication with us was very professional, timely and friendly. I highly recommend their services. The overall time taken was 16 days from us mailing our passports to receiving them back with the Chinese Visas inserted.

I can't say enough good about this business. I am flying to Spain and they require a passport that…read moredoesn't expire for 3 months. Mine expires in two months. This trip has been planned for a year. I had no idea of this. I was checking into things for my trip a week in advance. I found out on a Saturday and long story short found this company. They had me come to their house on a Saturday and filled out the forms with me there. Just wow! It's been 6 days and I am flying out to Spain tomorrow because of their hard work. Nara and her husband are serious about their work and care on a personal level. Don't bother going anywhere else. This is your place for passport/Visa needs.

This is my second time using US Visa Connection. This time it was me and 8 other family members. We…read morereceived such great help and coordination for our travel. Made it much easier to concentrate on other things like packing, knowing our paperwork was in good hands. Highly recommend!

This travel agency is incredible. It has all the right connections to make sure you have the best…read moretravel experience. They are honest and usually respond to inquiries fast. Their recommendations come from years of knowledge in the travel industry. Highly recommended! :)

I used Sarah Qey Travel for both our trips to Italy and Costa Rica. For Italy it went well due to…read moreus not using her to schedule our tours. This last week we were in Costa Rica we did use her to help us find good deals on our tours, and it was a nightmare. The day before our trip she called me stating everything was confirmed and assured us we would have an amazing experience. The first day we are there we wake up early to get to our hotel lobby to wait for pickup. After waiting over 30 minutes I ask the concierge if they could help us locate the tour agency. When we got ahold of them he stated to us that for the past month he tried to get ahold of Sarah Qey Travel to confirm our tour and where we would be picked up, there was never an answer. Due to this we missed our tour. They were able to work with us and accommodate to let us do one thing with them because they couldn't refund us due to their policy. Thankfully they were the same ones to do our next tour to Manuel Antonio, and I was able to confirm where we needed to be picked up. While I was dealing with the tour agency I was also trying to reach Sarah because she claimed she would be accessible to me via email or call if I needed her. She was not. She didn't confirm any of our tours, didn't give them any of my information on how to contact me, and she took no accountability for her mistakes. When I was able to reach her she said she did everything right, and basically all 3 companies she hired for us were lying. She even had the nerve to get offended when I asked for refunds because we missed 2 of our tours because of her actions. We had to pay an additional $110 because we didn't want to lose the money on the tours. She owed me $110 due to a tour never being confirmed. 8 days had passed and still no refund in my account. When I confront her about this she immediately sends it via PayPal without even asking me if I had one! I couldn't access my money because of this! So when I email her about this her assistant Deborah steps in saying she didn't know I didn't have a PayPal. It's called asking! Thankfully she helped me with this, but not before she basically shamed me because I didn't confirm any of my tours myself. I paid these people to help me feel safe in a foreign country, and they took my money and didn't make us a priority after they were paid. No one ever apologized or took responsibility for their mistakes. I now know due to the great people of Costa Rica not to trust tour agencies like Sarah Qey and just do it myself. All they did was go through Expedia and get their cut.

My company's travel department referred this service as I was under a tight deadline to help my…read moremanager get her passport renewed before her next international trip. We completed the required forms on October 21, and I received her new passport on October 28. Nancy was super helpful and promptly answered all of my questions. Excellent service all around -- will definitely use this company for all future needs.

I needed to get the passport card two years after I renewed my passport. The govt forms don't…read moregive that as an option. but Sam's Passport and Nancy got it done for me. It never would have happened without them. My computer had some problems and I made mistakes, but Nancy overcame all that with no problem. They provide great and fast service and peace of mind. I recommend them highly

We used Passports Plus to get our visas for Brazil because the Houston consulate had jurisdiction…read moreover our state (Colorado) but we couldn't travel to Houston to get them ourselves. Because it was such a scary concept, to send your passports and a bunch of personal information, off to a stranger, we called the American Express office in Houston and they referred us to Passports Plus. Overall, they did a great job. The passports arrived sooner than expected and because their website was so thorough, we were able to follow the instructions and didn't have any problems or delays in the processing. My ONLY complaint, and the reason I docked one star, is that the company did absolutely NOTHING to keep up apprised of the status of our order. Not even an email to let us know our passports arrived in their offices safely (we had to get that from our Fedex Tracking number). Or an email confirming our order (the confirmation came back as a printed sheet with our finished passports). Because this is such a nerve wrecking thing to do (mail off your passports), I thought a courtesy email or some kind of tracking system that told you where your passport was in the process would have been nice (i.e. Your passports have been received, Your passports have been delivered to the Brazil Consulate, your passports are on their way back to you.) I had to call up the offices to find out that our passports had been shipped back. But other than that, a great service!

In 2007 after The US Passport office lost my passport application (2) two different times,…read morePassports Plus were a breath of fresh air. PP sent me my passport a few days quicker than they promiced. I have recommend PP to many friends and associates all across the US, never have I heard any complaints from my friends. Good Luck!

Mira made our trip so easy and stress-free! She took care of all the details, from transportation…read moreto great resort recommendations, and checked in along the way to make sure everything was going smoothly. Her tips were incredibly helpful and even saved us from spending two hours at a timeshare presentation! We are so grateful for all her help and highly recommend working with her.

My family and I have really experienced an awesome time on our first family trip together. Mira…read morereally made things seamless and smooth. By the time we went on our trip, everything was paid for!