i had to take my cat here on 11pm on a saturday night. i've had emergencies with my cats in the…read morepast and they had been too busy to see me. but this time, they were able to accept me and my cat. i'm beyond thankful we have a 24/7 vet in corvallis. during the time i was waiting, the staff were kind and patient. the waiting area had instrumental music playing and fish in an aquarium and a variety of hot drinks for free. when it's late, and you're worried for your pet, it's the little things that make or break the experience. i had to leave my cat there for about 3 days. they kept in regular contact with me, leaving me detailed VMs if they missed me, and answering all my questions if i caught the call. and being extra courteous if the call was at 2am. this is the first time i've had to deal with a situation like this so i don't know the context of the pricing, but i assume a 24/7 vet would be more expensive than normal and im ok with that. my cat came home happy and back to normal. im very thankful for the many people who helped me and my cat. and i will probably start scheduling my regular vet appointments with them.

My 8 year old Kitty became very lethargic, stopped eating and was very warm on the 22nd of…read moreDecember. He was not better by the 23rd hence I rang the ER Vet in Salem only to be told they were overwhelmed with patients and could not accept any more that night. They referred me to the Covallis Willamette Veterinarly Hospital. After a 50 + minutes, pouring rain drive from Salem with my very sick cat, I arrived and was warmly greeted by Isabella. After the vet had evidently seen my sick kitty I was presented an estimate of costs to perform what they deemed necessary tests. The estimate had 2 columns one the "high" and one the "low"; one was over $1900 and the other over $1300. I was honest and told them I could not afford these extreme costs. after some conversation I was told I could have fewer tests done but nothing would be conslusive as to his ailment. After 5 hours I was given RX's for pain and nausea for Kitty, neither made sense to me but as it was after 4 a.m. I chose to take him home and try this treatment. He did not improve on the 23rd and I took him to the Salem Emergency Vet where he was diagnosed with a bacterial infection and given IV hydration and antibiotics. I picked him the 25th at 10 p.m. much improved and has continued to get better daily. He had RX's for antibiotics and an appetite stimulant. My time at the Corvallis Vet was a waste of time & money.

This clinic saved my dog's life. We weren't established with them, but my dog wasn't doing well. We…read moretook him there, and it turns out he had an obstruction. They got him in for surgery and removed a squeaker that would have killed him. We will be moving all his care to them from now on. We are so grateful for them!

They are loving caring people. Dr.Brooks and Dr. Murphy treat all our babies so amazing. They…read morelisten to our concerns. Very compassionate. We have been taking our fur babies there for at least 10 years now. We love them!!!

In a perfect world, I would hope that no one would need to avail themselves of their service and…read moreour beloved animals would live with us forever. When that is no longer the case and tough decisions need to be made, we had an excellent experience with Compassionate Care to say goodbye to our pup. Let me start by saying that every administrative and customer service interaction was timely, clear, and concise. The last thing you want in this situation are delays and confusion. Once I reached out through the contact link on their website, the email response with details about their different services happened within 10 minutes. An intake call to make arrangements for a euthanasia visit at our home was answered by a human and only took a few minutes. They recommend making a reservation 48-hours in advance, but we were put on a wait-list and we moved up our reservation when things opened up. I appreciate that you can reschedule (with four hours advance notice) as well. They have a variety of services, Eco-friendly cremation, and memorial pieces. Everything was arranged in advance, including payment through their web portal, so when the vet arrived for the appointment it was all about our boy and his (and our) comfort. Dr. Wilson clearly walked us through the process, gave us time to say goodbye, provided options, and was a wonderful partner in the process. Cremation is done at a facility in N. Portland, but they have the option of picking up the cremains in Oregon City which was more convenient for us. Having gone through this experience with another pet where we took them to the vet's office, I would highly recommend this option for the pet's comfort. It just felt better saying goodbye in a familiar space surrounded by love.

My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.

Our little dragon princess Zarbon passed away a week ago. She was a bearded dragon and our little…read moregirl. We were - and still are - heartbroken from her passing so we knew that we had to find a well-respected crematory to handle her final needs. My husband's brother had taken his well-loved dog there upon his passing and the folks at Heavenly Wings had done a splendid job. The dog's ashes are in a beautiful urn in a cherished spot in their family room. We called and set an appointment for the same day our girl passed away. When we arrived for our appointment, we found a welcoming chapel-like entryway where we laid our girl while we made arrangements for her cremation. The staff was so sweet and thoughtful. Robin gently walked us through the process, options, cost, and when we could expect to get our girl's cremains. We picked our dragon princess's ashes up on the day we were told to expect them and they had been beautifully sealed in a lovely tin with a sympathetic note from the staff. A tiny amount of ash is locked in a beautiful necklace with a bejeweled cylinder that my husband wears around his neck now so our girl will always be close to him. When we picked up our girl's ashes, the staff members remarked how cute she was in the purple cape and wizard's hat we had clad her in when we were preparing her for her final trip, the one to Heavenly Wings Pet Cremation. These folks care and it shows. The work they do and the empathy they show for the loss felt by we who remain after our loved one's passing is sincere.

I recently needed their services for my 16 year old rescue pup. I have used them before in the last…read morefew decades and will continue to recommend them. Thank you for what you do, it helps with the grieving process.

Unfortunately I have used their services 3x this past summer for my pets…read more However, they have been nothing short of wonderful. Always sympathetic and accommodating. Thank you all for your help during some hard times. Janel

Absolutely amazing business. My childhood dog passed away on new year's eve, after calling springer…read moreand son despite it being a holiday they opened up just so my dad and I could take my dog in. My dad and I were met with nothing but compassion and kindness and I have nothing but good things to say about this business. If you need a place for cremation this is the place to go.

Oops... my prior post should commend Guinivere...my bad! Extremely fast responses, caring, and…read morejust a nice woman!

The staff at Aasum-Dufour Funeral Home are both knowledgable and professional. Their services and…read moreunderstanding of families and their needs is second to none.

I stumbled across Oregon Aquamation while looking for options for cremation for my beloved doggie…read morecompanion of 15 years. Fortunately the lack of reviews on this app didn't stop me from contacting them after learning the difference between standard cremation and Aquamation. Not only is this a less violent process it's a much better process for the environment without ANY drawbacks that I could identify. Joey the owner was truly empathetic to my situation as I spoke to him from the parking lot of Dove Lewis Pet hospital moments after I picked up my baby girl. He offered to pick Dini up from my house (and would have come to Dove Lewis if I had asked him to!) Without any additional charge! The "least expensive" cremation option given to me by Dove Lewis charges an outrageous fee of $200+ to pick up your pet! And they do traditional fire cremation. Joey met me at my house and took great care placing Dini in his van, assuring me that she would be treated with the dignity she and I deserved. Only 5 days later he let me know she was ready to come home. On Christmas Eve he delivered her ashes to me. The total cost for her individual (vs. group) Aquamation including pickup and delivery was $219! Much less than any other option I found and done with the greatest compassion and professionalism. I can't recommend them more highly! It was the bright spot in an otherwise terribly painful experience. Please do yourself and your pet a favor and contact them for any information you need to make your decision. I promise you won't regret it!

It has been 6 months since Joey and his team at Oregon Aquamation helped us with the transition of…read moreour precious kitty, Lilly. We had 17 amazing years with her and she went at home peacefully. But this made finding someone to take care of her remains difficult. Most cremation services only picked up from veterinary offices. The ones that did private care were outrageously expensive...nearing $1000 including transport. They were mostly unhelpful or outright unkind. Then I took a chance and opened the google listing for Oregon Aquamatoon. The owner himself, Joey, answered. He was kind and patient. They were so affordable by comparison and would come to our home to take Lilly. They tagged her with a metal tag that stayed with her. They put her beautiful, pure white sand remains in a lovely bamboo box with her pawprint laser etched with her name. They also gave us beautiful clippings of her fur sealed in a glass bottle. They dropped her back with us at a time that worked with my work schedule so she wouldn't be left alone. They donated her blanket to a cat rescue. I cant say enough about this company. They are heavensent. We miss our girl so much but her transition and final rest were so peaceful.

Our Jack passed away in my arms suddenly at home on January 1, 2026. We took him in to West Coast…read morePet Memorial the next day for a private/individual cremation. The day was so hard and I just didn't want to let him go. He was my heart, my best boy. We were treated with compassion, respect and knew we were leaving him in good hands. We got him back a week later. His urn is beautiful, and the presentation was more than we expected. The paw print in clay sits on a stand next to his urn. I still miss him terribly, and cry daily. But I know he was treated so well there.

Our Junior passed away after a long and hard fight with FIV. We took him in last summer after he…read morespent most of his 14 years on the streets being abused. He was terrified of people but came to trust us as we cared for him. He declined quickly and we made the tough decision to say goodbye at Wilvet South. They work with this company and sent Junior to them with our permission. We got an email from WCPM less than an hour after Junior was gone. We took a couple of days to grieve and process and made the selections on the website. We chose the photo urn and a clay pawprint. We submitted our choices and paid on 4/28, two days after Junior left us. He was cremated on 5/1 and we didn't receive notification that he was ready until 5/6. Longer than expected, but maybe they're very busy right now. My partner went and picked Junior up. We live very close so it was convenient. He said the person he talked to was friendly and the process was quick: just sign a form and you get your pet back. Junior was in a velvet bag that was placed inside a paper gift bag. His pawprint was in a case similar to a jewelry case. There was an unmarked envelope that contained a certificate of cremation, which was a bit unexpected. We were expecting a card or something nice, not something so....clinical. The urn is fine, it looks a bit cheap. You have to unscrew it from the bottom and see your pets ashes in a bag if you want to put a photo in it. That's a bit much for us so we are going to see if we can slot a photo of our special boy in through the front of the frame instead. The thing that really dropped my rating happened today, the day after we brought Junior home. I was cleaning up and dealing with the bags left over after we put Junior on our mantle. The velvet bag has cremains on the outside of it. I picked it up and immediately touched the cremains of a pet, and I'm choosing to tell myself that it's not my Junior because that would break me in ways I can't even describe. It was clear that whoever packed our boy up put the bag on a surface that had cremains spilled on it. The cremains looked and felt like both ash and ground up bone. I immediately felt sick to my stomach and felt like I was going to pass out. What kind of careless person spills someone's beloved pet, doesn't clean it up, and then puts a pretty bag that goes to the client on top of that? How do you not immediately clean up something like that? Is the work area such a mess that this is unavoidable? Do they just spill cremains all over the place? Do they empty the cremulator all over a countertop and just sweep the remains into a plastic bag? What are they doing that this happened? It's completely unacceptable and the several people I've told about it have agreed. It was incredibly upsetting in the moment and now I'm just furious that these people were careless enough to allow it to happen. I would not allow WCPM to take care of another pet of mine when they're gone. We didn't have a choice this time, but next time I'm going to make sure we do. I can't go through seeing and touching that again. Do better, West Coast Pet Memorial.

Having a senior pet and understanding their time is here is understandably a heartbreaking time…read more Dr. Seana provided my family compassionate care in every step of the process, it was truly made bearable because of her kindness and professionalism. We had a peaceful last time together and Dr. Seana took great care of our kitty through every step and I would trust her for any other pets transition. The memorial items brought us so much peace because of the care she took in making them. Dr. Seana brought my family a beautiful ending to our kitty's life and I'm so grateful to have found her for us.

Monarch was a God-send when my baby Cheeto was ready to move to his forever home. Seana came to my…read morehome and was so sweet with Cheeto. Even after he has passed, she lovingly put him in a basket and covered him leaving his head uncovered. She came back a week later which his ashes, and several remembrance items including a heart with his fur and his paw prints. It was such a nice end-of-life experience. I miss my baby everyday, but I get to look at his memorial items and remember him.

Pet Friendly !!!! I recently had to put my very senior cat down. A friend told me about their…read moreexperience at Sweet Home Funeral Chapel, and they are honestly much cheaper than going through your vet. They were so kind and let me bring him right him, he was done by the next day. The price was $150, I paid extra because they also make paw print mementos and I had to have one. Great experience, sweet people !!!!.

After handling the death of my pet and calling all around to find a crematorium, it was beyond off…read moreputting the lack of empathy on the other end of the phone. Do be prepared to hear your lost loved one be called "it" and feeling as though they are simply a transaction for the business. However, at the very least their prices are affordable compared to all of the locations in the Eugene and surrounding area. As well as the turn over of when you bring your pet in and they are retuned to you.