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Pathways to Health

5.0 (4 reviews)
Closed • 8:00 am - 8:00 pm

Services - Pathways to Health

Therapeutic massage

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Main Street Massage - Rest Area

Main Street Massage

3.9(14 reviews)
0.0 mi

My daughter and I got massages here today and it was amazing! Very clean and nice, great staff…read more They asked which areas to focus on and the oil they used was not overly greasy. They also used a hot towel to wipe you down after which was lovely. Definitely recommend and definitely going back again !

The massage itself was fairly standard, but the process around it ruined the whole experience…read more I got my mom a massage as a gift and called a week earlier to make the appt. I was asked to pay via venmo at time of booking which I did immediately and even texted the confirmation of payment to the phone number provided. They told me that the payment was received as I was all set. On the day of the message though, as my mom was leaving the office they stopped her and asked her to pay. She told them that her daughters had already paid, but was treated like a complete criminal. The front desk person just kept yelling at her to pay. She called me and I had to send the front desk person screenshots proving that I had indeed paid. In my payment I had even explicitely included a note on my mom's name and the time and date of the appointment so there should have been absolutely no confusion. The worst thing was that once they were assured that we had paid they were still incredibly rude about it, not even appologizing for the mistake. It was such a bad experience for my mom. I also don't see how they were so "confused" about us having paid, when you can't actually even book an appointment without payment. Now mistakes do happen and this could be a one off bad experience. Except that my sister's husband also got her a message as a gift and she had the same exact issue. As she was walking out they cornered her and kept telling her the message wasn't paid for. Her husband had to call and basically run his whole bank statement by them as proof. So we had two bad experiences here within the span of one week. I think that they use this kind of tactic to confuse customers and get anyone who is maybe too embarassed or not willing to stand there and argue with them to pay twice. The massage is **absolutely not worth** the completely inefficient payment system and the utter lack of customer service and accountability when mistakes are made.

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Main Street Massage
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Pathways to Health - massage_therapy - Updated June 2026

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