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    Patient First

    2.0 (13 reviews)

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    Southwest Family Physicians Inc - Southwest Family Physicians, Inc.

    Southwest Family Physicians Inc

    2.5(4 reviews)
    1.6 mi

    I have been a patient of SWFP for over 20 years. The doctors are amazing - the office staff is…read moreHORRIBLE. Extremely unfriendly, less than helpful and overall rude/mean. If the doctors were not as wonderful and talented, are they are, the staff would have caused me to change years ago.

    I have been a patient of SWFP for about 16 years, with Dr Christopher Dolega as my primary care…read more There have been a few times (due to insurance or job changes) that I've had to see other doctors and I can't even tell you how happy I was to be able to come back to SWFP. The first thing that impresses me is that I never have to wait. I hear other people talk about waiting for 30, 60 minutes to see their doctor on their appointment. SWFP runs in such a way that NEVER happens. I check in, sit down in the waiting area, pick up a magazine... and within minutes I'm being called back. Once in the room, the excellent nursing staff weighs you, asks why you're in, checks your vitals, etc then leaves you. The doctor usually arrives within 5 minutes. I've had to see other doctors within the practice and with the exception of one (message me if you really want to know), they are all wonderful. Getting an appointment is never an issue- they have limited evening and Saturday hours which is very helpful. But I will take a minute and sing the praises of Dr Dolega. He is so kind, easy to talk to, laid back, knowledgeable and comforting. He treats much of my family now and always asks how Mom or whoever is. I also see him for my gynecological visits and I am very much at ease during these visits. I cannot rave enough about Dr Dolega and I am so glad to have such a wonderful resource near home.

    Kelly James MD

    Kelly James MD

    3.0(2 reviews)
    3.2 mi

    Guys, if you need a new primary care doc, Dr. Kelly is your guy…read more DISCLAIMER - I do not know if he is accepting new patients. I sure hope he is for ya'll's sake. Fast, friendly, to the point, kind...I mean just a great overall person. I cannot say enough good things about him. Mom has been going through a lot of health issues, he's been right along her side taking action. Highly recommend, even you need to quick check up!

    AVOID!! I missed a couple appointments with Kelly, appointments for which I did not call in to…read morecancel. I understand that it was my responsibility. It was something that should be done- common courtesy. I take full responsibility for that. But things happen. There are reasons, but I'll make no excuses. Soon after I received a letter telling me if I didn't reschedule with their office I could no longer seek medical services from The Ohio Medical Group, assuming this would only apply to his office and the handful of other doctors located at the same small facility in Olmsted Falls. I didn't particularly care for this doctor's bedside manner on previous visits and never planned to return to his practice, so I simply ignored the letter and eventually sought another primary care provider. I soon learned this minor slight against Kelly would severely limit my ability to seek adequate healthcare. I AM NOW BANNED FROM SEEKING THE CARE OF ANY DOCTOR IN THE OHIO MEDICAL GROUP because of this minor infraction. The Ohio Medical group is a huge organisation that comprises a very large portion of medical practitioners in this community. Almost every doctor's office I contacted through my insurance has now told me they can't accept me as a patient because of this man, and that organisations irrational policies. Other than the mistakes I mentioned there were no other infractions or difficulties. I was, and I am always polite and respectful. Should each of them wield so much individual power? My ability to seek adequate healthcare is extremely limited now, so take this as a cautionary tale. I have nothing for disdain for the vindictive way I was treated and am strongly considering pursuing this further through TOMC chain of command whatever good that will do. Treat people like human beings. We are flawed. We make mistakes. And maybe, just maybe, a patient's well being should take precedence over time, money, and one man's (or one woman's) inflated sense of importance.

    Advanced Preventive Medicine - Advanced Preventive Medicine

    Advanced Preventive Medicine

    5.0(6 reviews)
    3.1 mi

    Dr. Weeks takes time to understand ailment and then treats it effectively through neccessary means…read moreto cure issue and not just treat. He also provides education to patients so can live full life without medical treatments. I have gone through what I believe unecessary procedures through traditional medicine for years that are financially, physically and emotionally draining. Dr. Weeks was able to help and cure my issues within months and I was able to stop taking medications. If only I was led to Dr. Weeks sooner I could have avoided so many issues going the traditonal route that caused financial hardship and made me even more sick. Julie is also very helpful, informed and kind. Thank God for Dr. Weeks and Julie!

    I was extremely impressed by Dr Weeks the first time that I went in to see him ! He is very…read moreknowledgeable in health and wellness, and in preventative care, with his many years of experience in the healthcare field. I know a good doctor when I find one, as my father was a general practitioner , one of the founders of Hillcrest Hospital , and practice till he was 92 years old ! I grew up teething on medical magazines, and I have worked in hospitals and doctors offices myself. Dr Weeks has addressed a few issues that other doctors I have gone to have ignored let alone taken care of. I thank God for good doctors in this day and age , and I would recommend Dr Weeks to anyone with any type of problem who wants to truly be healthy again !

    Veranova Health - Carolyn Tucker, NP, takes the necessary time with a special needs patient who is interested in learning more.

    Veranova Health

    4.3(4 reviews)
    3.0 mi
    Boutique
    4 years in business

    I was referred by a friend of a friend who has much success with pregnancy after seeing Carolyn…read more When I called last week to inquire &get more information I was taken back by the person I spoke to over the phone. It sounded like her first day on the job, the basic questions I had she seemed like she was making things up as she went. Very unprofessional, she probably said "UMM" 50 times during the call, extremely loud, I had to turn my phone down to spare my ear drum. I was very turned off by this girl. Turns out they dont accept my insurance (per Cat or Kate?) And I wanted to discuss with my husband before i commited paying out of pocket so i didnt end up making the the appt. I just wish they had better customer service.

    Personalized care that respects the way our bodies are designed to work. Veranova Health providers…read moreseek the root cause of issues for women, like infertility, menopausal problems, and smart, ethical alternatives to artificial birth control. You are treated with kindness, warmth and respect. A very different (and refreshing) approach to healthcare.

    Photos
    Veranova Health - Our interior is designed to make you feel comfortable and loved. Convenient to Berea, Cleveland, Parma, North Olmsted, Strongsville.

    Our interior is designed to make you feel comfortable and loved. Convenient to Berea, Cleveland, Parma, North Olmsted, Strongsville.

    Veranova Health - Jenna Shurer, highly skilled in pediatrics and family medicine shares her smile with a cheerful patient.

    Jenna Shurer, highly skilled in pediatrics and family medicine shares her smile with a cheerful patient.

    Veranova Health - The peaceful, sunlit lobby of Veranova Health has ample seating, a restroom with baby changing table, and reading materials for all guests.

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    The peaceful, sunlit lobby of Veranova Health has ample seating, a restroom with baby changing table, and reading materials for all guests.

    Patient First - familydr - Updated May 2026

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