Tried to enroll in expensive concierge service for quality healthcare. On my initial call, I was…read moretold Dr Morledge was taking new patients and was capable of managing my healthcare. Eager and excited to find a well rounded physician, I hung up and rearranged my finances to pay for services. I called back multiple times less than an hour later, no answer. After leaving a voice and text I finally got a call back and was told that Morledge didn't have capacity to see me for at least month and I would need to wait for an appointment just like a normal clinic after paying. $4000 per year to be treated like a normal clinic?!! Insane and frustrating to dump time and money into doing the right thing for health and be met with such apathy and misguided advertising. This clinic is acting like a concierge service but you will a classic clinic experience. Buyer beware.

Dr Tom Morledge is an excellent physician and highly recommended as your first line of support in…read moremaintaining your personal health.

I've gotten one here and I've brought friends here. I also know multiple other people who have been…read morehere. It's the best place you could hope to go under the current laws and circumstances. It's beyond just not having a lot of options; it's far better than that. This is a hard decision but you can trust that everyone here is trying to provide you too-notch care. There might be a few protesters but it's not overwhelming and quite frankly, they're no good at it. Also, it used to be that you get it all done in one day but current laws make it so you have to come back a second or maybe third day. This makes it hard for hourly and tipped-workers to accomplish this but please just vote accordingly to rollback Roe restrictions.

My Mother worked for PreTerm 50 years ago. As a teenager, I got to see PreTerm from inside and I…read moreknow how caring and concerned are the staff and mission. As a young adult I found myself pregnant, homeless, jobless, and terrified. Oh ya, and let's not forget how ghastly sick I was with morning sickness. As usual, he was not interested in taking any responsibility for his contribution to this situation and we were both too immature to take on this responsibility. I made the choice to have an abortion. Decades later, now, I have no regrets for my decision. But the experience made me a better person, it helped me to grow up, make better choices for myself and to become a strong, independent, educated, thoughtful woman. Had I chosen to keep the child I would have been immaturally abusive, on welfare, uneducated, not self-sustaining. I made the correct choice at the time for me. You will too.

CAN SOMEONE TRAIN/HELP secretary TISH? Preauth not submitted, approvals not entered for scheduling,…read moredoes not answer phone, does NOT RETURN phone calls. Other staff admit that she is awful. You can have the best surgeons but if the staff can't do their jobs, it doesn't matter. She has been there for four months and the issues continue and it is getting worse. It takes weeks for her to do her job, then you can schedule,, meanwhile Dr Shaia has open slots. Patients are needlessly suffering. This is ridiculous behavior from a doctor's office. This is not an insurance problem. It is a TISH problem.

Saw Dr. Deswarts very kind Dr, didn't wait long was the early for my appointment, ak the staff that…read moreI came in contact with were real nice, went to make an appointment with therapy they were very accommodating with my schedule, I've had the same issue last year therapy helped out a lot.

Recently brought my daughter into the urgent care. She was crying and throwing a tantrum and Allie…read moretook care of us and was amazing with her. She gave her stickers and was patient with her and made her laugh and feel comfortable. Thank you Allie!!!

The place was filthy the doors were black from the people's hands dirt in the corner. The…read moretechnicians had their AirPods in. And was talking on the phone while doing an assessment on me.

This hospital was very clean and in strict compliance with all current mandated rules. I had an…read moreappointment and did have to check in through a mobile app and then wait for the go ahead text to come on in. Once inside the social distancing was in full effect. Temperature checks were at the guarded entrance. Everything was easy peasy, though. The Breast Health Center has a fabulous team that I would highly recommend, ladies! Overall, I've had a great relationship with UH hospitals.

I am always pleased with my care here! The check ins and scheduling are easy through ZocDoc, and…read morethe reception staff are very personable. They have all services within the building, including blood draws and radiology.

Poor communication about prescriptions. Tried calling and waiting multiple days and ​multiple times…read morebut didn't get a call back until it was the end of the week and I was being scolded for calling.

Not a new building so rooms are small but they do a good job of socially distancing the waiting…read morerooms. Very easy to get lost and the several connected buildings are not well signed so you may have to walk a ways to get to the suite you want. Ask for help early!

Nicole is absolutely amazing for holistic pediatric care. She spent tons of time with us, in no…read morerush, asking about my child's diet, eating habits, sleep habits, etc. She also asked how I was doing which is huge (postpartum mommas know!) Would recommend this practice to anyone. 4 stars instead of 5 because the secretary is absolutely horrible. I've interacted with her probably 5 times over 2 years and she is the same every single time. Incredibly rude, bratty, unhelpful and miserable. I cannot believe they have someone like this answering their phones. I have to believe other people have complained about her. She is as miserable as they come. Absolutely awful to interact with and she needs to be fired immediately. She is a stain on such a wonderful practice.

I didn't get to experience the actual practice, as I had difficulty finding location. While I…read moreprinted off my new patient packet, which was several pages but did not have the address in the first page, I just googled the address. Google took me to an office on Engle Road that had the Tenpenny name on the door, but was obviously closed. I called the number on the door, and ended up leaving 2 separate voicemails without a callback in a 20 min period. ( No sign on the door reflecting the practice had moved). Discouraged, I headed home. I received a voicemail later from a different number that I had missed my appointment. The Tenpenny INTEGRATIVE MEDICAL office is actually located in the back of the building. Apparently I am the first person to ever have this problem, but putting this out there for the rest of you. Would be great if the officehad given me a heads up when taking my deposit for the appointment. (Just an fyi that I should come to the back of the building). The receptionist was not very interested in the issue I had, but promptly refunded my deposit.

I have been to this facility three time in the past year and highly recommend them The Doctors are…read moreprofessional and very knowledgeable.

Excellent bedside manner when I came in with a health issue. No line ~ this urgent care is a hidden…read moregem. Thanks!