1. Patients Choice Medical Services

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    Lynn Haven, FL

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    Patients Choice Medical Services

    3.7 (3 reviews)
    Closed Closed
    Updated 1 week ago

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    1 year ago

    Thank you. I appreciate the customer service and everyone answering my questions. I can sleep well now with my new equipment.

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    Katherine W.

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    28 days ago

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    2 years ago

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    Adams Pharmacy

    Adams Pharmacy

    3.6
    (10 reviews)
    1.0 mi

    The entire staff gives excellent personal service. I will support this local business above any…read morechain operators who treat you like an inconvenience.

    Between myself and my husband, we get a plethora of prescriptions filled monthly. I am almost there…read moreweekly to pick up. Most of the staff are friendly and helpful (young people), but there is a woman there that is consistently rude. I choose to go to Adams over the big chains for several reasons, one being that I get a compounded prescription, another reason is that I take a medication that is constantly on backorder at the big chains, and several of the medications are controlled and the big chains are becoming more difficult with controlled medications. They do not have auto refill, wish they did. Sometimes they say they don't have a prescription in their system and then I find out it was sitting in a queue in their system. I can't tell you how often I have caught them in this situation. Another issue I have is that I have multiple prescriptions to be filled at once and I go to pick them up and get all the way home and realize that one of them is missing for one reason or the other. Now what I actually have a serious problem with is the "Fee's" they charge very sporadically for prescriptions. Some months I have no fee on a specific medication, some months it's $10, $20, ect. I have several medications that my insurance covers completely with a zero co-pay, yet they tack on that extra fee charge.... They are "in-network" on my insurance plan, yet they say that they charge the fees because the insurance doesn't pay them enough. They signed a contract with the insurance company, therefore they should abide by the contract that they signed. I have kept everything for over a year and kept detailed records. I have a sneaky suspicion they will either stop charging the fees soon, or stop taking my insurance. I guess time will tell.

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    Storefront post hurricane.
    Millennium DME

    Millennium DME

    3.5
    (2 reviews)
    4.8 mi

    Friendly staff. Great place to fit your needs. I totally recommend. I know from personal…read moreexperiences.

    National Seating & Mobility - My Personal Experience…read more Overall Rating: (2/5) This review is based on my personal experience obtaining a new power wheelchair through National Seating & Mobility. The good news is that I ultimately received my wheelchair in approximately 18 days from evaluation to delivery, which several NSM employees told me was virtually unheard of. The equipment itself met my expectations, and I appreciate the efforts of those employees who stepped in and took ownership of my case. Unfortunately, I do not believe the process would have moved this quickly without constant follow-up on my part. I spent countless hours making phone calls, sending emails, documenting every step, and escalating my concerns to local management, corporate leadership, and even NSM's ownership. As a customer who depends on a power wheelchair every day, I should not have had to manage the entire process myself. The biggest problems I experienced were: Poor communication. Lack of proactive follow-up. Limited transparency regarding the status of my order. Having to repeatedly request updates instead of receiving them automatically. Feeling that customers must become their own case managers to keep the process moving. To be fair, once my concerns reached senior leadership, several individuals responded professionally and helped move the process forward. I especially appreciate NSM Corporate VP Mike Peters and the employees who took ownership and ensured my wheelchair was delivered. My overall assessment is that NSM has dedicated employees, but the company needs major improvements in customer communication, case management, accountability, and transparency. Customers who rely on mobility equipment deserve regular updates without having to repeatedly call or email for basic information. I sincerely hope NSM uses customer feedback to improve its processes because no one who depends on a wheelchair should have to fight this hard simply to receive medically necessary equipment. Final Rating: 2 out of 5 stars.

    Patients Choice Medical Services - medicalsupplies - Updated July 2026

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