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    Patino J Manuel, MD

    3.2 (26 reviews)
    Open 8:30 am - 4:30 pm

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    Review Highlights - Patino J Manuel, MD

    I cannot recommend anyone more knowledgeable and experienced to provide you/your family with the healthcare you need.

    Mentioned in 3 reviews

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    North Atlanta Primary Care- West Paces - Dr. Carlos Prays

    North Atlanta Primary Care- West Paces

    2.7(32 reviews)
    0.1 miWest Paces Ferry / Northside, Buckhead

    Literally the worst experience I've had. As a new patient i was excited to start a relationship…read morewith this doctor. I texted to confirm my appointment - then 1 hour before i called the office to confirm again. At all times my appt was confirmed. I traveled 25 min and I showed up 15 min before to ensure my paperwork as a new patient was submitted which it was. I then sat and waited til 3:30. I was the only person in the waiting room for a majority of the time. I finally went up and asked if Dr Carlos was ready to see me - the receptionist said she would check. 5 min later she came out and said it would be another hour! How rude- how unprofessional, and the receptionist had 0 remorse as if she has had experience doing this to other patients before. Would not recommend anyone go to this doctor. They don't care about your time.

    Unfortunately, this place is no longer what it once was. Primary reason for that is Dr Kauffman no…read morelonger practices there or anywhere (NAPC says he's on "permanent administrative leave". Which I interpret as "forced retirement".) So you're left with a dysfunctional front staff, a name change/buy out (it's now called SE Medical Group), extreme billing mistakes and over charges, lack of coordination and zero organization and 1 doctor (Pray) who really could care less about you - perhaps part of that perception is overworked - and a NP, Anna (whom I've never seen). As painful as a search for a good doctor is, I can save you the trouble on trying this one. Things change, I get that. But the specialness is now gone unfortunately.

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    North Atlanta Primary Care- West Paces - Dr. Carlos Prays

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    Piedmont Internal Medicine

    Piedmont Internal Medicine

    1.8(5 reviews)
    0.1 miWest Paces Ferry / Northside, Buckhead

    I was shocked to hear that I could no longer see my primary care doctor, Dr. Frances Long, unless I…read moresigned up for their new concierge services for thousands of dollars! I thought it was optional but my doctor actually would not see me unless I signed up for that mess. Whose idea was this 'concierge' service and is anyone actually paying all that money for things a doctor should be doing anyway?? I'm amazed that a practice that should be focused on patients are focused on making even more money by actually taking thousands from their patients. It's unbelievable, sad and just greedy. Dr. Long was an average doctor and the nerve of her to want me to pay more just to get my annual physical (BASIC healthcare). Shame on her and Piedmont for thinking this is a good idea. I'm proud to say that I'm now with Northside so good riddance to Ms. Long and Peidmont.

    I just received a certified letter in the mail firing me as a client, stating that "we are no…read morelonger willing to be your primary care providers". This was in response to my request, ONE TIME, to speak to a manager about a gross mishandling of a single appointment. I waited patiently for MONTHS to get an appointment for a routine physical (pretty standard that you have to wait so long...), the appointment was cancelled without my knowledge by PIM because the doctor I was scheduled to see left the practice (wisely, it would seem), they refused to allow me to see any of their other TWELVE doctors for at least FIVE MONTHS after the appointment THEY messed up, and were not concerned at all about my medical needs. I own a hospital myself and have also had to fire a few clients for racism, aggressive/threatening behavior, illegal activities, and other egregious troubles, but never once have I asked any of them to leave because of a single isolated complaint about difficulty scheduling an appointment. The scheduling/management team clearly does not value the relationships between the patients and the doctors and seems to be in a current state of active sabotage. It has become clear to me why not only my doctor left this horrible practice, but multiple other doctors have left as well. I truly hope that those that left have found a better home in a more compassionate, caring, and professional environment. Well, off to find my new PCP, and this practice will not be missed.

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    Patino J Manuel, MD - familydr - Updated July 2026

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