From the beginning to the time they completed, they did an amazing job. The sales rep did an outstanding job helping me understand what they was offering. Very professional. And once that phase was over, Krystal stayed in constant contact with me until the job was completed. The installers were completely awesome and I absolutely love it. Wish I could give the whole company a raise. My friends are in awe with my enclosure. They changed my appointment date because I was adamant about having it done by July 4th so they set my appointment for June 29th and moved it up to June 18th to make sure it was done. I absolutely love it read more

DO NOT DO BUSINESS with this company. They show you one thing and then deliver a subpar installation and then lie to you and put the nicest person ever as your point of contact. She will do anything to help you, she can't make the company own up to their promises and no one with any ability to rectify the situation has the nerve to call me. They nickel and dime their 3rd party installation contractors who do the bare minimum of effort and who don't speak a word of English. Then they promise you they are going to make good on the contract and hem and haw for months and then offer a pittance (insulting) amount to have a new contractor do the bare minimum and then have the nerve to ask you to write them a good review. Liars and thieves! read more

Patio Enclosures - This is what they told me it would look like, except the pitched roof/ceiling. - Windows Installation Near Me - Twinsburg, Ohio

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Had a sunporch installed 26 years ago; it was nice and good service from the company. Around 4 years ago had 1 skylight replaced due to glass seal was broken. Now, 2 more need to be replaced. I left a voicemail, explained the problem. Next day received a text from a number claiming to be them. Didn't know the reason for call, text says "only received name and phone number." Suspect it was AI and waste of my time. I want a company that returns calls with a CALL and human behind the call. Going to another company to fix skylights due to terrible reviews they have now. Sad, it used to be a great company. read more

Was looking to get a 20 X 20 roof installed over deck. No sides, just a roof. Salesman walks up on deck and asks if we are willing to spend north of $60,000??? Boss that sounds a bit excessive and he said he probably shouldn't give us an estimate then. That's highway robbery. read more

WARNING Patio enclosures really let us down. In our opinion, based on our personal experience with a porch glass enclosure. In our opinion, DO NOT DO BUSINESS WITH THIS COMPANY. Their product is great but, they sent roofers to do the install and it has been a nightmare. We requested a supervisor to come supervise and advise the roofer on how to install and he never showed up nor did he call us as we were told he would. His name was Steve and the person who charged our card without being given approval was Jennifer. They charged our Citi credit card without getting our approval, which is fraud, according to the credit card company. The credit card company ain't happy with them either. We have contested the fraudulent charge and Citi Card was more than happy to stop this fraudulent unauthorized charge. YOU HAVE BEEN WARNED SO, ITS ON YOU. It's been a nightmare. Seems odd that this company has any positive reviews. Thank goodness I was able to get the improperly install somewhat repaired but, it still ain't fixed.. We are exhausted. we are in shock. May 19, 2026. read more

Steer clear of this company! Do not sign any contract with them. Their prices are extremely inflated and they don't return phone calls. No matter who you try to talk to they are always in a meeting. They told me the job would be installed in 30 days. 30 days after the contract was signed, when I inquired as to when the installation would occur, they advised "sometime in September." Which would have been more than 90 days. When I told them I wanted to cancel the job, they said that they were only going to return half of my 2000 deposit. None of the parts were proprietary. I called "The affordable screen guy" a local vendor. He did the job 2 days after I contacted him. It came out great and cost less than Patio enclosures deposit. This company will lie to get your money. Also, they told me after I waited a month for a sales appointment, their minimum contract amount is $4,000... Do not engage with this company! read more

First the salesman takes you to there website with 5 stars and a 94% approval rating. All lies. Then they tell you you will get one thing and you get another. I was supposed to get a 4 ft window, they gave me two 2ft windows and said "sorry this is what they ordered " The where process was so frustrating. Classic bait and switch. 1. My enclosure leaks every hard rain we receive and has a mildew smell until I air it out. Leaking in 3 places now. Around the columns and on one side where they added a header. Antonio the supervisor came out twice and tried to fix the shotty job the contractor did. Still not sufficient now about 14 days after they get last payment, no one is responding. Hello, Rebekah, Antonio call me so we catch up. 2. They enclosed the roof tails like the contract said and made the other wooden changes, but they used raw cedar and didn't stain any of it so everything looks like a Frankenstein mess. I asked why they didn't stain it and was told it was not in the contract. You better super specific with these guys. 3. The subcontractor (Bruce) dumped all his left over concrete in the back of my fence in the alley. I'm shocked my neighbor hasn't said anything yet. Are you kidding me? You take my old 4x8 Cedar header which I specifically asked to be set aside and leave your wet concrete trash? I won't even mention how many metal shavings I swept up off my driveway so my tires wouldn't puncture. Can't believe I was satisfied with the work, even without the stain, until that big rain. I was just so happy to have the patio enclosed and the mosquitoes on the outside. Now I just feel cheated and taken advantage of. Has it only been a few weeks? read more

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Be careful with Patio Enclosures!! First off EXTREMELY expensive, my sales guy was nice but became pushy and ignorant when we wouldn't sign up that day for an $88,000 sunroom only 12' x 16'!! You read that right. Also alarming is they use their iPads and record your entire meeting. Everything, all your financial information if you discussed anything personal etc... read more

Very unprofessional. Scheduled an appointment at a Home Show 3 weeks ago. No one called or showed up for appt. Stayed home waiting, waste of time. Called corporate office and they said someone would call the next day, ask if I wanted to reschedule. Why would we...still waiting. read more

I got a quote from Patio Enclosures. for a sunroom The estimate started extremely high ($100,000) for a 10/14 ft room. After the rep made multiple calls to a supervisor, the price finally reduced to $65,000. Why not start with transparent pricing to begin with? I also read the Yelp reviews and realized that I needed to find another company that had a higher rating. read more

Called to have three doors installed in my brother in laws house. Sales person came out quickly, gave us a great price, and had it installed in less than 6 weeks. They forgot to grab one of the old doors as they were going back and forth from the front of the house to the back of the house installing the doors. When I called the office, they came right out the next day and picked up the old door. Would definitely recommend. read more

I hate to write a bad review, but we have been trying to have a broken door repaired, which broke the first time it was opened, and after promises of action, but with no action for over three months, nothing has happened. I too wish I would have read these reviews before buying. My calls now to Maria go unanswered as do my emails. What should have been a three week project at best, took almost 7 months. Wrong sections were sent, wrong doors were sent and then they replaced the contractor on the project. The quality of workmanship was poor and between the double pane windows on the inside looks like the glass was never cleaned. You can see dirt and hand prints in the inside. The price we paid was much higher than it should of been for the quality of materials and workmanship. Their customer service is very poor and now non existent. BUYER BE WARE!! read more

Had front porch enclosed last summer. Initially very satisfied even though price was quite high. I was sold on lifetime warranty. Enclosure now has water coming in from bottom when it rains. No response from customer service in over month. Guess I'll have to pay to have repaired before further damage read more

Kramer and his team did a fantastic installation of a new patio door to our existing Florida room! Professional, precise , all in a timely manner! Highly recommend! Thank you!!! We will enjoy this year round! read more

After years of dealing with bugs on our deck we decided to add a screen enclosure. Everything started fine with the salesman and his stories. He measured and with half down they started at the factory. Come time for the actual installation and things started to unravel. The installers were not happy. We didn't know why until weeks later the deck had actually sunken down by 2.5" towards the house. Neither the salesman nor the installers mentioned anything. Waited a couple years before we decided to take it apart, level and reinstall the enclosure. Tried contacting the salesman several times about having them take it down and put back up after completion of the rebuild. Needless to say the initial price was high, but to have take down and reinstalled they wanted half the price of the initial cost!! The materials could easily be reused so the cost was all labor. Just finished doing it myself. Took only 1 day down and 2 days to put back. Thousands of dollars they wanted. They should have warned me of the problem to begin with and charging a fortune was unprofessional. Materials were substandard at best. DO NOT USE!! Better of off going elsewhere. read more

I ordered a customs enclosure and the windows installed are very poor quality. I have gaps at joints and in some instances they used caulk to fill it in. The gaskets were not installed properly therefore will fail come winter in Colorado. Customer service is non existent except the people whom answer the phones and claim they "will send an email to ensure they understand it's a priority ". Once they have your money, you are no longer a priority. The branch manager in Denver flat out refused to help me citing the last person who helped me needs to take care of it. I don't care who helps, I need help. See below at the quality of some of the windows. These are not what was shown to me when I ordered. DO NOT RECOMMEND!!!! read more

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HALF-A$$ WORK! Posting for work done in Henderson, NV. Gutter was not installed after patio enclosure was done so water leaks through when it rains. Customer service was contacted several times and an email was sent to the Salesperson asking when the gutter would be installed but no response. read more

Patio Enclosures - Windows Installation Near Me - Twinsburg, Ohio

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Less than 8 years after installation, 2 equipment malfunction. No customer service communication. Failure to return phone calls. I was given same warranty information as other post. I recommend any other company to hire read more

If I could hive ZERO stars I would. This company manufactured my 3-season room in 2006. At the time of purchase, I expressed concern about the whole thing being glass, but the salesman sold me on their 'lifetime guarantee' on the glass, and their 15-year warrantee on all 'patio enclosure' manufactured parts. One of my glass panels spontaneously shattered, so, naturally, I called. Despite all their literature on the current website saying 'patio enclosures' with the same 'since 1966...' history and same logo, they told me that 'patio enclosures went out of business' and they will not cover anything. I mentioned to the rude customer service rep that the name, and registered logo are all over their website, and even the website listed on my contract is THEIR PAGE. Nope. No dice. Then a supervisor said they don't have anyone in my area who can even DO the repair, so I asked them to pay for the repair. NOPE! Interestingly, my friend called their 800 number to request a new porch estimate and GUESS WHAT? They DO service my area! I guess it just depends what you're asking for. If it's asking them to overcharge you for a NEW product, they have the time, but don't expect them to back their product--no matter what their paperwork/contract may say. Let me just invite you to check my other reviews on Yelp so you know I'm no hater. I give praise where it's due, but, just the same, with deceptive crooks like these people, I hope someone can learn from my misfortune. These people should be held accountable. May their refusal to cover a $225 repair cost them thousands more in new business! read more

Patio Enclosures - LIES. Don't buy it! - Windows Installation Near Me - Twinsburg, Ohio

Got two spam calls from them. Didn't pick them up. No text or voice messages left. Don't know how and where they got my number. Blocked this number. read more

This company has the worst customer service of all businesses. I would highly recommend NOT doing business with Patio Enclosures!! My dad purchased an enclosure from them 1 year ago and it's still not complete. Between not showing up on time, not showing up the for weeks on end, not returning phone calls for weeks, and not completing a job, I don't know how they're eve still in business. At one point, before they even started the job, a project manager told my dad that he "doesn't care about his purchase/ business" and if he continues to complain (about them not showing up the day they said they would after sitting around all day waiting on them) that he and his crew would "just not show up and he'll be put at the back of the install list." What kind of people run this business??? It's still not complete after a year (BUT THEY HAVE HIS MONEY) and they were just recently supposed to come fix THEIR MESS UP and of course didn't show up, it's been a week now and he still can't get ahold of them. But of course the automated voice systems are asking him what they can help with. PATIO ENCLOSURES IS A JOKE.... SAVE YOUR MONEY AND GO SOMEWHERE ELSE!! read more

We had Patio Enclosures build a three season room on our condo home deck, in 2006. Twelve years later it still looks great. All windows and fixtures work great. I just had them do minor repairs to three of the six screens. This work also well done. We couldn't be more please with this company. Don, Auburn Ohio read more

Business needs work. Quality of work is fair. HIGHLY PRICED. dishonest. There sales pitch is great - they will even tell you that you can contact them anytime, and that there are no hidden costs and no interest if you pay in full within so much time ~ but buyer beware ~ There are hidden fees, they charge HIGH interest not to mention you only have 3 days in which to cancel. [We called them to cancel within a week because our utility company came out (without our knowledge) taking down trees and trimming one big tree that is in front of our house, my husband did not want to invest this much money if this tree may not be stable enough for storms. We were told by the company we could not cancel but if the tree does fall on our new sunroom ... "well that's what insurance companies are for". ] I do not recommend this company the sales team gives FALSE INFORMATION. oh and btw they damaged our gutter but would not fix it because "it's not there job". It was a NIGHTMARE working with this company. I wish I had done my homework before hiring them.... Lesson learned ! read more

we purchased a sunroom,from greatday inprovements,here in michigan,,we paid,alot,alot of hard earned money for a sunroom,,,it leaks,i have called countless times,,,for repair,,,only to get emtpy promises,,, now to here,out of business here in novi,michigan.,, bad workmenship,rude,,,left cigarette buts all over the upper deck,i had to withhold money for them to clean their mess,,i was told today,to find a handyman,and they will re-emburse me from ohio,,,,avoid this company,at all cost,,they will rip you off,,,,, really this company is a negative -0- read more