Waited a week for the initial visit, listed out every single little task I needed done, but it was…read morejust a 30 minute consultation. He was very nice and helpful, but I didn't receive any quote back. After nearly 2 weeks I called and ask and they said they would try by end of day, which they didn't. I called the next afternoon and still didn't receive anything. It also would have been another week to schedule any work if I was sent something. Would not recommend for lack of communication and did not provide a reasonable timely service.

Mike did a terrific job painting our exterior house trim and assembling furniture cabinets . We…read morehave used this handyman service four times now . Each time we have gotten extremely outstanding quality of work. Also, they always show up on time and work extremely hard and efficient until the job is completed. Their level of skill has exceeded my expectations.

We couldn't be happier with our new porch--what a transformation! Iron Castle Construction's skill…read moreand professionalism are as impressive as the outcome itself. Owner Ken Schubert worked creatively with us and our design, streamlining materials and construction methods to capture the look we wanted at a price we felt good about. He took extra care in construction, picture-framing the decking, a detail I wish I'd thought to ask for and was overjoyed that he included. From inspiration photo to finished product, Iron Castle turned our lackluster, sagging brick porch into a wide, welcoming, beautiful entry. We're excited to tackle future projects together and recommend Iron Castle to everyone we know.

I honestly feel a bit bad leaving a 3-star review here because everyone I interacted with at Iron…read moreCastle Construction was genuinely kind, respectful, and responsible. On top of that, the quality of their work is fantastic. Among other great things about their work, they did a beautiful job matching the existing wood molding in our home with the new construction they did on our bathroom. Price-wise, they were right in the middle of the road compared to the other estimates I received. Where things fell short for me was communication. I know contractor-client dynamics can be tricky, but as the project progressed, it became increasingly unclear what the actual timeline or next steps were. The project ran longer than the original estimate, and I was never given updated, reliable estimates for completion. (Part of this was due to scheduling inspectors which had nothing to do with Iron Castle, but even factoring in the inspection wait time, the project went beyond the initial estimate.) Toward the end, communication broke down and workers would show up on days without prior notice, even after I explicitly asked to be kept in the loop on scheduling. That was stressful because we had our work to take care of. Big picture: Iron Castle does high-quality, beautiful work, and they are good people. But while I love the finished product, the process of getting there was not what I would have expected.

paid Kova to do a plumbing job (bathroom remodel). took my money and never completed the job. the…read moredemo work that they did (and was the only thing completed) do was done inappropriately and a new contractor had to re-do all the removal cuts which were jagged and unsafe and not straight. had to replace entire floor because of these cuts. Business stopped showing up and stopped responding. would not recommend

The contractor contacted me after a few days to apologize for taking so long to contact me. I…read moreoffered some dates and times to meet and I never heard back from him again. So I won't be using or recommending this Yelp sponsored service again. The vetting process for your contractors seems inadequate. Thanks for asking.

Adam has grown into my go to contractor for all interior finishes! We have worked together since…read more2016 and will continue to grow together!

If you want a return call or expect someone to show up when they've told you twice they would be…read morethere--this company isn't for you. Find someone more reliable.

I've recently started a kitchen renovation project and found myself a little out of my element…read more After ripping down my cabinets and soffits I was left with a bunch of giant holes in the wall and an electrical mess behind the scenes. I reached out to PICH Company on Yelp and Joe responded that he could help me out with some patch work and a new light above the sink. I'm really happy I ended up reaching out for him to come help me out. He came over and ended up running a dedicated line into my kitchen before adding a few extra outlets and a light box above the sink that I wanted. Because he's a licensed plumber, he was also able to fix a leaky gas line as well as the sink waste pipe that was quite old and leaky. The patch work turned out excellent also despite the mixed, awkward depth of plastering that he had to match up with. The work is excellent and the basic, patch work I needed turned into something even better with me having far more faith in what was previously a very dated kitchen. Thanks, Joe!

No response. 1 star for lack of communication. He asked for a trip fee and we said yes, then…read moreghosted.

These are the only people I would use for home installation. They are courteous, show up on time,…read moreand are true experts. They were able to customize the installation to our existing kitchen and went above and beyond at every opportunity. I highly recommend them.

Replaced an old double oven with new. Ebels always communicated well, installation personnel were…read moreprompt, courteous and professional. Even cleaned the floor before they left. Couldn't ask for better!!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Subject: Request for Immediate Resolution of Basement Waterproofing Failure and Resulting Damages…read more To Doug Secrest My name is Jason E. Charles. I am requesting a call back at your earliest convenience so that we can work through a matter of increasing concern regarding the waterproofing work performed on my property. Approximately five years ago, I contracted The Basement Guys to waterproof my basement. Shortly thereafter, I encountered an issue near the oil tank carrier -- an area that was not waterproofed during the initial service. Once the oil tank was moved, that area was subsequently waterproofed. For the next five years, the system appeared to function as expected. However, on June 19th of this year, following significant rainfall, the system began to leak. I contacted The Basement Guys using the phone number listed on my original contract. That call directed me to your company, Ohio Basement Authority. I spoke with a representative who located my information and scheduled a technician to visit the property, which I greatly appreciated. During the inspection, I showed the technician video evidence of water pouring into the basement during the rain. After reviewing the footage and inspecting the installation, the technician informed me that the system had been improperly installed and needed to be redone. He contacted your internal team and advised me that someone would reach out within 24 hours to schedule the repair. Approximately 45 minutes after the technician left my home, the basement wall collapsed. I immediately contacted the technician, who returned promptly and installed temporary supports. He reiterated that the collapse was caused by the improper installation of the original waterproofing system. In the days that followed, I spoke with Marc, who I understand to be the General Manager of your Twinsburg office. He sent out your concrete mason, Aaron, who provided a quote for repairing the wall. Later that day, Marc arrived and performed his own inspection. After cutting open the wall plastic and examining behind it, he concluded that no track system had been installed on 90% of the original basement area -- only around the oil tank, where work had been completed later. The lack of a track system, and the concrete pinching the plastic against the wall, prevented water from draining properly, effectively trapping it behind the walls. Over the years, my children had playfully pushed against the wall during rainstorms and noticed it moved like a waterbed -- not realizing that this indicated a serious issue. We never experienced any visible leaks until the event six weeks ago, which prompted me to contact your office. I have since consulted my own contractors, your technician, and your mason, Aaron. All parties have confirmed that the failure occurred due to hydrostatic pressure building behind the wall because the improperly installed system did not allow water to drain. This ultimately caused the wall to collapse. Over the past six weeks, I have continued to work with Marc. He has repeatedly promised, via text message, that your company would cover the cost of repairs and reimburse me for damages. I have retained all communications. My attorney has advised me that those text messages constitute a binding written agreement. As of today, those assurances have not been fulfilled, and Marc is now in breach of that contract. At this point, I am simply seeking a fair resolution and would prefer to resolve this matter amicably and outside of litigation. If, however, I do not receive a timely and appropriate response, I am fully prepared to move forward with the legal action that has already been initiated. Sincerely, Jason E. Charles

Highly Recommend Matt!!! I needed a lot of work done and Matt came out the same day I contacted him…read moreto give me a free estimate and started working in a few days. He painted my entire house, rescreened the whole lanai and finished the floor, hung up new light fixtures and a ceiling fan, hung up new blinds, replaced all face plates and all the other little things that I broke lol, He's extremely professional and the most punctual person I have met in Florida, we all know a lot of people don't want to work around here and that's not the case with this man, He cleaned up as he went and my house now looks like a brand new home that I don't even recognize lol. He already has 2 of my neighbors also having him do some work for them since they saw what a great job He did here, thanks again Matt, I'll definitely be calling again soon for a few more things to be fixed. Matt welcome to Florida, You and your adorable family are a nice addition to what we need in our neighborhood!

Poor craftsmanship. Lacks basic renovation and carpentry skill. Tiles floors with broken tile,…read moreuneven grout lines and unleveled foundation. Installs walls without the use of a level. Lacks basic skill, time management and ethics. Will break items on the property, cover outlets and air vents up with drywall. Don't take a chance. Not worthy of even a handyman title.