Dr. Jackson is simply phenomenal. I don't know if he is accepting new patients but if he is, you…read moredefinitely want him as your doctor. His experience, understanding, and care for his patients is unmatched.

CARE quality office experience Dr. Jackson has Care for me…read morefor two years now and I must say he is the best doctor I've ever met. He goes up and beyond my expectations to give me the best care that a doctor could give I couldn't ask for anything better.

Love Dr. Asunción. Very professional, listens to you, And is…read morecaring. I would highly recommend him to others seeking a new Primary Physician.

Immanuel A. Asuncion is my GP for 5 years. He has been a very competent doctor but lately I have…read morehad issues with scheduling an appointment.

Message from Ethel Darnell, sent May 1 at 10:17 AM…read more You May 1 at 10:17 AM Dr. CJ I was trying to leave a yelp review but the office isn't listed. I left a Facebook post. Im so excited to meet you. Ethel Renee darnell I Had to Share This Blessing! My regular doctor was fully booked, and I needed to be seen. I looked around and ended up being divinely guided to Sutter Health Internal Medicine in Richmond, CA. I met Dr. Chloe Jones--my first Black doctor, and wow. She's young, smart, kind, and Bay Area born and raised. I felt an instant connection and deep trust. As I was leaving, I even saw a young Black male doctor walking through the office. My heart was full. Representation matters. Support matters. Access matters. Let's uplift and support our Black medical professionals. If you're looking for a doctor who listens, cares, and represents our community with excellence: Dr. Chloe Jones Sutter Health - Internal Medicine 2970 Hilltop Mall Rd, Suite 304 Richmond, CA 94608 510-204-8090 Tag someone who needs this info or drop a heart to show support

Primary care-smart doctor. Good at diagnosing and figuring out treatments. Switched from my…read moreprevious Dr to Dr Jones and am much happier.

My 85 year old mom really likes Dr. Chou. She says to watch the Dr.'s video on the John Muir…read morewebsite because "it shows Dr. Chou's interest in the people who are her patients as well as the medical aspect and that she honors the stages of human development. She was a breath of fresh air to me after my previous primary care physician." Dr. Chou, thanks for taking good care of my mom!

I recently switched over to Dr. Chou's office and feel grateful that I lucked out with such a great…read moreprimary doctor. The office staff members are professional, helpful and great to work with. I have made two appointments and both times I was able to meet with Dr. Chou within the same week. Dr. Chou took the time to get to know me, review my health history, and discuss current concerns. The staff also followed up to remind me about getting labs. Overall, it was a smooth process switching to Chou as my new doctor and I feel that I am getting great care.

If you have a Doctor that you are sure will work with you and address your issues with integrity…read moreand support., it could be a good situation. I saw Drs who became part of Stanford when they had an office down the road across from the old Brooks Hospital. Some of those adds. Became part of Stanford and some left for other places such as Kaiser. A few of my Drs.were there for years until they retired.Like Dr. Morford.Or went to better positions l.One of the best ones Dr. Randal Tom passed away at too early an age. Iin the last few years I began seeing a Doctor who was a young studious person. I thought this Dr. was great for a few years. I hada small stroke last February and this Doctor for all practical purpose with me disappeared. I guess it was too much to expect that the Doctor would be supportive to any thing more then the in office physicals I was going there for three or four times a year. Life is strange, especially being ill. A few of my past Drs. Would have been more ethical. Make sure if you go there you are sure that your Doctor can work with you and your situation.

I have been a patient here for years. My Doctor is the best. She listens to my concerns and always…read moremakes me feel heard.

Office is really old and needs a serious update. The red head is very unprofessional. They make…read moremistakes and don't own it. They get an attitude and role their eyes. The admin staff is not very helpful at all. I do not recommend going here. Sutter should not refer patients here. Had a terrible experience.

I called to make an appointment, but the receptionist was unhelpful and unsure if the office…read moreaccepted new patients. I promptly hung up to avoid wasting time and potential paperwork complications, as her attitude and unclear communication were apparent.

This is the best primary care doctor I have ever had. She is thorough, listens, is considerate and…read morethinks outside of the box for my care. She considers the whole person not just the body parts I bring to her attention. As the 'quarterback' for care, she makes good calls and always has followed up with me after an unexpected ER or hospital stay and helped me manage next steps. She is very responsive to messages on My Health Online. She has been my doctor for about 10 years and I hope she will be my doctor for many more!

Very good listener, seems to genuinely care. But as another reviewer said, she doesn't seem to…read morestay on top of medical issues that well. She can make a recommendation at one appointment and be completely blank about it a couple months later. Thinking about making a change.

I was thoroughly pleased with my experience with Dr. Simon for two years, and happy that I had…read morefound such a good doctor. The only thing that I didn't like was that she retired in 2022.

I had been a patient of Dr. Simon until my employer increased the health insurance premium that i…read morehad to change providers. I was terribly sad to leave such a caring, thorough and knowledgeable Doctor. Dr. Simon really got to know my history; took the time to listen to my concerns. I truly felt she went beyond most. Hoping negotiations with health care improve and the costs are manageable so I can be her patient again.

Dr. Anthony is wonderful. She is kind, she listens, she takes the time to hear what is going on…read more She is not a give-em-a-pill kind of doctor. She practices integrated medicine and promotes healthy living and a balanced life. Now, I must be honest, I don't always take her advice. But she never makes me feel bad, she just smiles and ties again. Gently. The only reason I would not give her 4 stars is because she is always late. Always. I advise calling ahead to see how she is doing so that you don't have to wait so long. Because once you get in with her, you get the same attention that she gave to other folks, which caused her to be late. She is great. I really trust her.

Dr Anthony has been my primary care physician for about 10 years. I am very happy to have found…read moreher. She is thorough, and has a wholistic approach, as others have said. I am a retired RN, and knew her from when she used to come into the ER where I worked to write admit orders on her patients. We found her personable and easy to work with. A few years ago she was named as the doctor who other doctors would recommend in the SF Chronicle.

Moved to the east bay this summer and had a great experience setting up care with Dr. Jones. She…read moreand her staff are very helpful and kind. Dr. Jones helped me on a weekend via phone when she was on call and she also listened to me when I had previously been unheard about my concerns with other doctors. Her office is clean and central to the Richmond/ Hercules/ Pinole area

I really, really wanted for Dr. Jones to be a good fit as my doctor, as I did like her as a person…read more It was apparent to me from the start that she is an intelligent, capable physician who has a lot of potential. However, she is scattered and disorganized to the point to where I became concerned that her carelessness could be harmful. During my first appointment, Dr. Jones asked me to write down a list of my current medications, and then asked that I highlight what needed to be refilled, and requested that I write down what medications I've had bad reactions to. I carefully listed each medication into the correct category, we discussed the list, and she agreed to refill what was under the "refill" section. When I got to the pharmacy to pick up the prescriptions, I saw that Dr. Jones had called in prescriptions for the medication that I'd had bad reactions to, and refilled medication that I did not need refilled; which of course my insurance didn't cover. She had mixed up the lists, and what is worse is that she insisted that it was the pharmacy's mistake. On another occasion, she wrote me a prescription for a specific ailment that I was suffering from, and when I came for my follow up appointment, she read from her notes that she had put me on a completely different medication for an ailment that I have never had in my life. When I explained that her information was incorrect, she insisted that I was mistaken and my memory was bad. Perhaps I caught Dr. Jones during a difficult time period as she had just moved offices, but good organization is important in medicine, and I hope that she has improved her practice.