Original appt was cancelled by voice mail. Case manager Melanie called me back and corrected the error and made an appointment on same day. Cant wait for my son to see Dr. O'Donnell to get his ear problems solved! ;) read more

Amazing doctor. Very hard to get appt because he's always booked up. He's awesome though! Very informative, very patient when I ask all the dumb questions. He's great with kids. He put tubes in my daughter ears born with a cleft palate and just put in tubes for my son who was battling ear infections. He never down plays and is very sensitive with everything going on going on when the babies have to go under anesthesia! read more

Clean building with clear directions on where to go. The security guard gave me a mask because I was thoughtless and did not bring one. With such kindness but was awesome! I got to the office there was plenty of seating room for kids and adults alike. Hand hygiene everywhere. The doctor was very polite and explained everything in terms I could understand. I came in with thoughts of getting a surgery and her eased all of my questions. I will say the only negative was it took 3 months to boom the appointment! Other than that, it was great. read more

Oh, geez...another one of my medical specialists has retired and I was feeling like I've been left in the lurch. But, along came Yelp to the rescue and my husband who first looked for another ENT before I did. Luckily, Dr. O'Donnell is still accepting patients so I called to make an appointment and to establish an account. When I entered Dr. O'Donnell's office, I was greeted immediately by Jaycee (spelling?) and a nurse. The office décor was calming as I looked around and noticed toys and children's books along with foodie and fashion reading materials for the parents. Both physicians, Drs. O'Donnell and Tan, see pediatric patients and adults. Cool...it must be a good sign because I think that if a physician see children, his/her "bedside manner" must be friendly, calming, and can provide procedure(s) in an easy-to-understand way. Dr. O'Donnell had been called away earlier to address another patient's emergent needs so he arrived later than my scheduled appointment. He was so apologetic which I appreciated because I genuinely felt that he has respect for the patient's time, too. We chatted a bit so I could provide a little bit more of my medical history and then he performed the examination and procedure. Quick, painless and easy-peasy then I was out of the exam room within a few minutes. Great experience and I was even able to set up a return appointment for next year. I think the next time, I may get my hearing tested just in case my husband accuses me of being hard of hearing. It's not that I have hearing problems but, it may just an issue of "selective hearing" just LIKE HIM! read more

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What do you do when your pediatrician finds what could possibly be a bead or playdoh stuck in your four year old's ear? First, you ask her how playdoh got in there in the first place. She stuck it everywhere else, why should you be surprised it's in her ear? Second, you wonder if this is why she never listens to your directions. Perhaps she's not stubborn and instead hearing impaired? Third, you call Dr. O'Donnell and pray it's removable. I was lucky enough to get an appointment the very next day with Dr. O'Donnell and we had such a great experience with him! My daughter was initially scared because everyone knows that bad things happen when you're little and have to sit in a gigantic chair. Dr. O'Donnell was so friendly and did such a great job entertaining her that she happily cooperated while he examined her playdoh infested ear. Thankfully the blue specks weren't something that he had to extract and told me that it would come out naturally with ear wax. Phew, thank goodness! So she's not hearing impaired, just stubborn like her Mother. read more

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This review is for Dr. Odonnell. Y'all, he is so awesome!!! He has performed surgery on my daughter (4) at the time , my son (almost 3) at the time, and myself about a month ago! He is so proficient and thorough. He has a great way about him to make you feel at ease. My son had a febrile seizure when we just had happened to be at his office for a follow up for myself and he left his practice to go downstairs with us to the ER and was comforting in such a super scary moment as a mother, i was terrified. No doctors do that and care so much but he does and then called me later in the afternoon to check on him. He didn't have to do that but thats just the kind of person he is! HIGHLY recommended for any ent surgeries you or your family may need! read more

This Post is for Dr Susan Tan since I couldn't find one for Dr Tan but works in the same office as Dr O'Donnell. Dr Tan is a very Nice and compassion Dr that did surgery on my son Feb 15 2018. She was very nice and made me feel everything will be okay! My son had his tonsils and adenoids taken out Dr Tan was wonderful my son is healing well and after surgery my son had fever After a few days of taking care my son I called Dr Tan and she was so kind to ask if I wanted her to check him out that I could bring my son to the office the very next day witch I did and felt she is awesome! Dr Tan check my son ear nose and tonsils and said everything looks good. Anyways I just wanted to say Dr Tan is very good and recommend her. read more

I had a nasal seputoplasty, turbinate reduction and grafting with Dr. O'Donnell last month and the outcome couldn't have been better. But it all started with his exceptional front office staff who were friendly and very competent. In my multiple visits the most I ever waited was maybe five minutes. The were all very professional and upbeat. The office has a nice feel to it, unlike some other medical offices where there is almost a continual state of panic. The surgery itself made my breathing incredibly better and I'm so very thankful to Dr. O'Donnell. His easy, straightforward bedside manners made this procedure easy to understand and he answered all my questions patiently. I'm a nurse of over 20 years so I know a thing or two in this area. Dr. O'Donnell and his staff were exceptional. read more

ER doctor referred me this doctor for salivary infection. The office called me back days later after i already had another ER visit due to severe pain and swelling. They told me to go to family doctor and find other ENT doctor. Too busy to see me i guess. The 2nd ER doctor already did CTI scan. Administered pain and antibiotics already before their office returned their call. Don't call this office. Find other ENT first. I even waited while in severe pain until Monday to call during their office hours. read more

Dr O'Donnell is a great ENT physician. He has soft, caring & understanding bed side manners that helps provide patients with a comfortable & positive outlook. Dr O'Donnell is my vertigo & bloody nose go to person. His staff is also wonderful giving you reassurance on your concerns! read more

We first met Dr. O'Donnell for a consultation about whether to have our young child's tonsils removed due to recurring throat infections. At that time, he recommended a "wait and see" approach, and we were happy to wait to see whether the infections stopped. We were glad that he was not recommending what might have been an unnecessary surgery. However, the following year the infections got worse and more frequent, and we mutually agreed that the surgery was necessary. Dr. O'Donnell did surgery to remove my child's tonsils and adenoids. He was so kind and caring throughout the process. Even though it is a routine surgery for him, for parents it is scary having their child be put under general anesthesia. He put us all at ease. Since the surgery, my child has not had the monthly recurring infections she'd been having prior to the surgery. Her recovery was quick. read more

This guy did a fantastic job on my boy! He is only 2 and needed his tonsils and adenoids removed. Doc did an amazing job! My son recovered well! And he actually cared! Totally recommend him to all! read more

Unfortunately, my kids are regulars of Dr. O'Donnell. My 3 year old had his first tube surgery when he was 7 months old. At the same time, Dr. O'Donnell removed a cyst on his face and now 2 years later, there is zero scar and it healed perfectly. I went back to Dr. O'Donnell for my second son who also needed tubes. Dr. O'Donnell then put a second set in for my first son 2.5 years later along with removing his adenoids. Needless to say, I've had lots of experience with Dr. O'Donnell. His staff is very caring and I usually talk to Mel on the phone and she is wonderful. Dr. O'Donnell explains everything really well and he is so compassionate and caring. I feel super lucky to have been referred to him. When you have babies who need surgery, it is terrifying but Dr. O'Donnell made everything so much easier and made me feel really comfortable. There was never a time that I felt pressured to do anything that I didn't want to do for my kids. read more

Wonderful Doctor hands down!!! Listens and so caring of his patients! Great bed-side manner! Highly recommended! Great staff as well!!!

Dr.O'Donnell is a very good doctor would highly recommend him for any ENT issues. He's very through and he listens to the patient.

Went to see Doctor ODonnell for my dad. He was well worth the wait. He is compassionate, kind and very informative. Explained everything he did as he did it. He was timely and gracious. Great doc! read more

As general rule I don't review doctors, positive or otherwise, unless I plan to never use them again so making this review based on service a couple years ago. Anyways my daughter was having issues with sleeping and was referred to Dr. O'Donnell for adenoid removal as he also specializes in pediatric ENT work. Was pleasant, explained everything thoroughly and professionally, was responsive and quick to both schedule and have the procedure done, and all went well with the surgery. No complaints at all and I wish I left every doctor as satisfied as I was with Dr. O'Donnell. Would recommend, at least as far as pediatric work, and I would use again if my kids every needed ENT services. read more