Cannot get appointment. Office not helpfully, offered no alternative…read more Does not perform as expected.

The people that assigned on the front desk are bunch of karens , they get attitude, they even talk…read morefast no consideration for their deaf patients... I suggest that they should have text/chat option to communicate their deaf patients on the phone , so that it will be easier for the deaf patients to communicate to them..Bunch of inconsiderate karens..

My first visit with Dr. Cho January 11,2024 I was late to my appointment due to transportation…read morecompany . My insurance company was so nice to explain the situation to Dr. Cho's office when arriving I was seen within 5 minutes. I was so Blessed with the staff very friendly! I was escorted to the room and waited 3 minutes and he arrived Dr.Cho was so caring he took the time to walk me through 2 choices I needed to make .He is such a kind ,gentle, true person I am able to trust what he needs to do .I'm very Blessed to have him to care for my health. Thank you Dr. Bao Pham for referring me here! Another Great Doctor!!!

I understand having a backlog of patients but when you are waiting over an hour from your scheduled…read moreappointment and having the staff say "sorry doc is double booked", that's not an acceptable excuse. Then they take you into an exam room and you wait another hour, just ridiculous. We're young and can handle waiting but you have kupuna waiting the same amount of time. Simply unprofessional.

Original appt was cancelled by voice mail. Case manager Melanie called me back and corrected the…read moreerror and made an appointment on same day. Cant wait for my son to see Dr. O'Donnell to get his ear problems solved! ;)

Amazing doctor. Very hard to get appt because he's always booked up. He's awesome though! Very…read moreinformative, very patient when I ask all the dumb questions. He's great with kids. He put tubes in my daughter ears born with a cleft palate and just put in tubes for my son who was battling ear infections. He never down plays and is very sensitive with everything going on going on when the babies have to go under anesthesia!

I've been going to Dr Chui's office for various procedures (cosmetic and medical) for years. The…read morestaff is very friendly and efficient and the office with all of Dr Chiu's collectibles from travel, friends and otherwise makes any sort of wait pass quickly. Dr Chui's professionalism, experience in various procedures and approach to care is appreciated indeed. Never felt rushed and always felt taken care off. The septoplasty/turbinate reduction she recently performed on me was painless and the setup for outpatient surgery and follow up went smooth.

I called the office to schedule an appointment with Dr. Chiu. The office manager/receptionist was…read moreproblematic from the start, including questioning why I would call Dr. Chiu about auditory processing. I gave her a number of reasons including a severe ear infection, as their website says that Dr. Chiu is an audiologist. After a couple of hours she called me back. She said the doctor says we don't treat or test for the majority of what is listed on the website and definitely not vestibular issues (see enclosed photo.) Perhaps its time to take down or update your website then?

I highly recommend Dr. Amelia Pollard. She is an expert in her field besides being very kind,…read morepatient and understanding. I am testing the use of a hearing aid and feel confident I will go with it. The office is so friendly and helpful! Gail is da best at the front and you feel at home right away! You won't be disappointed with Dr. Amelia! Go for it! Get your hearing back!

I could not get in to see my primary care provider. Dr Chiu and Luke the audiologist fit me in and…read moremade time to let me know what was going on with my hearing. It's stressful when there is no one taking your call. Thank you for lending a helping ear.

I went in with eustacian tube disfunction. I walked out with clear ears and was able to breath…read morebetter than I did as a teen. Thank you so much. I would recommend Dr Bo Pang to friends and family.

Dr. Bo Pang was very professional during the whole process: assessment, recommendation, procedure,…read morefollow up. She was so friendly as well. She did the Vivaer procedure on me and I healed within a month. I can breathe so well now . I am thankful for the service provided by Dr. Bo Pang and the team.

It's so nice to finally find a Doctor Who is kind, compassionate, listens well, and has great…read moreadvice. I really am very happy with Dr. Wong.

Amazing experience with a thoughtful and insightful physician! Dr. Wong agreed to see my…read moreinternational visitor for an emergency. We had called many clinics and specialists before calling him and were rejected. He was thorough with his questioning that encompassed past, present, and future situations. Through the answers, he made his assessment and explained treatments, procedures, and outcomes. So thorough! I wish all physicians were like Dr. Wong, taking time to really understand the person and their illness/situation instead of what would be best for the insurance and drug companies. We are grateful for Dr. Wong's time, expert treatment, and kindness. Mahalo!

I had a nose bleed problem and was referred to Dr, Susan Tan. I went to a specialist a few years…read moreprior, but the nosebleeds returned and the last doctor had retired. After the first visit she scheduled me for a follow up exam. I ended up seeing her for 4 visits before my problem was controlled. I appreciate her persistence in making sure my problem got solved. I would definitely return to see her if my condition returns. Thank you Dr. Tan.

Dr. Susan Tan is an exceptional Otolaryngologist and perhaps the best MD and surgeon on the island!…read moreShe is very knowledgeable, skilled, patient and moreover, demonstrates superior patient bedside manners! So pleased to have had Dr. Tan assist me with my medical needs and the procedure went smoothly and as planned! Further, her office staff is extremely patient, polite, professional and accommodating of patient requests. I highly recommend Dr. Susan Tan for anyone in need of otolaryngology procedures.