Selling property is challenging and stressful enough. Selling property after the death of a family…read moremember on their behalf is beyond the normal stress of selling any property. After having a bad experience in selling another property previously, we chose to come up with criteria to find that perfect someone. We, as a family, already had plenty of emotional challenges and stresses to deal with so it was important for us to adhere to guideline #1. 1. Seek Referrals 2. Choose the Person, Not the Experience 3. Remember Chemistry is Key 4. Find Someone Who has your Best Interests at Heart 5. Go with your gut feeling 6. Find an agent you can Trust 7. Look for Passion, Conviction and Honesty 8. Make sure they offer adequate support 9. Check if they mitigate risk 10. Look for core values 11. Find a compassionate agent who understands you 12. Track record and inventory 13. Seek Clear Lines of Communication We were referred with ONE referral - Heidi Dickens. We set to meet with Heidi and one meeting is all it took to know that she was the ONE! Heidi may have an extensive and impressive experience but the person that she is - caring, compassionate, ethical, professional, wonderful communicator, knows the way the world of social media, and so much more - she was our perfect fit! We signed our contract with Heidi prior to the COVID19 pandemic. No one could have ever imagined how upside-down our world would be once the quarantine and stay at home mandates began. Heidi through all of this added challenge remained, caring and so very thoughtful. Despite having already staged the house, prepared the video showcase for the property, and other arrangements, she put US first! Throughout the entire process, Heidi made it clear to us that her approach to working with us would be that she took ownership of EVERYTHING. From understanding that we did not want a lock box at the door, to understanding we also wanted to make sure she would be there for any and every showing. To understanding that I was a control freak about making sure I knew when she would be at the property, or when anyone she worked with was at the property. She took the time to understand each and every one in our family, including our quirks and personalities. If our experience with Heidi is any indicator of how she is with all her clients, then, she is definitely one who will put her client's interest first. She is not only passionate about being the best Real Estate agent, but she truly knows her stuff when it comes to real estate rules and regulations. She works with an exemplary team that made this process as bearable because of the emotional strain this was on us. Her team was just as amazing as Heidi herself. It takes a very special person to lead the efforts to the level that Heidi did for us. Which, by the way, if one were to look at her other reviews, shows that she definitely takes pride in doing the best on behalf of her clients....continuously! As I mentioned, Heidi had the added challenge of dealing with the quarantine and social distancing guidelines that were constantly changing while working on selling our property. She made sure that the appropriate steps were taken to ensure that anyone, once the quarantine was eased to allow viewing again of the home, remained secure and met the guidelines for ensuring the safety of all parties. When other agents tried to circumvent the process, Heidi made sure to protect our rights and interest. And, she did so with professionalism, ethics and grace. Her weekly communications were an added benefit too. I firmly believe that we not only had an amazing experience having Heidi as our real estate agent but I think we were blessed to have gained a friend as well. There would be NO hesitation on our part to recommend Heidi and her team at Village Properties. She truly is a remarkable human being and real estate agent.

Heidi is a true professional all the way in her field. Her responsiveness to her clients and…read moreknowledge not only in this local area, but the business are unparalleled. It's always a pleasure when our paths or mutual clients get to cross and work together. For your real estate needs you can't go wrong with Heidi!

Judy sold a home to our friends who got ripped off by her, but she doesn't care because she got…read morepaid already. Don't mess with her. Save yourself money and headaches and go elsewhere

Serri was an absolutely exceptional real estate agent, and we can't recommend her and her partner…read moreGeorge highly enough. We hired Serri to sell our five-acre property with an exceptional panoramic view, our beloved home, and from the very first walkthrough she was extremely professional and thorough. She inspected every bit of the home and grounds and immediately knew how to position it to meet our specific goal: a quick sale, at a strong price, with no lingering on the market and no price reductions. A previous agent had pitched our home as a retirement property, which never sat right with us. Serri saw it exactly as we did, as a family home, and priced and marketed it accordingly. She brought in her own staging team, photographer, and videographer (including drone footage), and recommended a handful of relatively small, inexpensive updates, including a fresh paint job. The return on those modest changes was remarkable. They made a huge difference in how the home showed and clearly helped drive up buyer interest and the final sale price. Serri and George held a single open house that brought in over 100 visitors, and within 48 hours we had two offers above our asking price, from a family with young children and another who was ready to start one. Both could clearly picture themselves living there. Serri and George managed every step of the process with great care and skill. We were also in the middle of an international move at the time, which made everything more stressful, and Serri and George took every worry off our plate. Whether you're buying, selling, or just need solid advice, Serri and George are fantastic, and we recommend them without hesitation.

A Seamless, Professional Home-Buying Experience with Seri Rowell…read more From our very first conversation, Seri demonstrated the utmost professionalism--she guided me (and my family) through every step with clarity, confidence, and genuine care. Her extensive knowledge of the San Diego market was evident, and I felt like I was in expert hands the whole way. What truly set Seri apart was her attentive listening. She consistently asked thoughtful questions to understand our priorities--our must-haves and nice-to-haves--and tailored her search accordingly. It was clear she wasn't just showing houses; she was working hard to find our home. Her response time was exceptional. Whenever I had a question--whether it was about a property detail, paperwork, or next steps--Seri would respond rapidly. Even evenings and weekends, she was reachable and dependable. This level of availability brought so much peace of mind. As one past client said, "She was always available for questions... and informed us what to expect" . Overall, working with Seri--and the wider Brand Realty Team--was absolutely seamless. All parts of the transaction flowed effortlessly: from viewings to offers to closing. The process felt well‑orchestrated and stress‑free, exactly what first-time buyers dream of. One review perfectly captured it: "Wonderful experience from start to finish... Extremely professional and fun.... All bases were covered" . --- Summary: What You'll Love About Seri Professional, knowledgeable, and respectful throughout Listens carefully and adapts to your needs Lightning-fast responses, available when you need her Smooth, streamlined transactions--no unexpected bumps If you're looking for a realtor who blends top-tier expertise with a personal, responsive touch, Seri Rowell is the one. I couldn't recommend her more!

I've been toying with the idea to buy an investment property in the San Diego area over the next…read more1-2 years (assuming rates go down to affordable levels). While I'm originally from San Diego, I'm unfamiliar with the real estate market other than looking at properties on Zillow. While talking to a childhood friend, she recommended her realtor Erin and gave me her number. It felt too intrusive to call her personal cellphone so I decided to go to her website to learn more about her and ultimately decided to call the general number. Well, guess who answered?! lol Erin. I had to mute the phone shortly after she answered because I was awkwardly giggling to myself like a crazy person. I guess I just figured someone from her team would answer so it's funny I ended up talking to her anyway. We had a nice conversation. While I had many questions, she patiently answered them all. She offered locations to consider in my price range, townhomes and single family homes and places that don't charge an HOA. I thought HOA's were only on condo's, derp. Erin demonstrated to me that she's more interested in the relationship than the transaction and I respect that. We went ahead and scheduled an appointment at her office next week so she can help me with planning.

Selling and buying a home can be very overwhelming, but having to right Realtor can make all the…read moredifference and that is exactly what I experienced with Erin Wade. It was time for my mom to finally downsize to a home which would be more manageable; square footage to yard maintenance; for someone in their 80's. Therefore, I searched Yelp and after viewing the realtors on Yelp, Erin Wade stood out even before I read her reviews. I called Erin and set up a meet and greet with my mom and husband to discuss options for selling and buying a home in the area. From starting to finish, Erin was friendly, professional, and went above and beyond to make the entire process smooth, stress-free and successful for my mom who has never had to deal with selling and buying a home for over 30+ years. Erin is incredibly knowledgeable about the market, communication was always clear and timely, and she responded to all texts and/or emails in a timely matter even while out of town for family event. If it just so happened Erin was not available, she assigned someone from her team to cover in her absence. Erin made sure we were kept in the loop on any information about the property my mom was selling and the one she was purchasing. Erin really catered to my mom's needs and to my husband and my expectations during the process. Overall, Erin made us feel we were the only customer even though we know that is not true. We; my mom, husband and I, are grateful to have found Erin Wade and her team to help my mom sell her home and find her forever home. If you are looking for a great, reliable, friendly and knowledgeable Realtor. Erin Wade is that Realtor. I will definitely call Erin Wade when I am in the market to sell my home.

Vicki Robertson at Coldwell Banker sold us our forever house last June! She was easy to work with…read moreand thorough to the end! Most importantly she knew the business from start to finish, she told us what to expect and when, and man does she know the area well-location, location, location!

From the owner: Specializing in the selling or purchasing of Residential property in San Diego County and areas of…read moreRiverside County

Team Forss! Sold our Home…read moreLet's just say if you are looking for a top notch real estate firm look no further. From my initial contact with Team Forss Realty Group they responded very quickly and gave a brief overview of their process. We would highly recommend Brenda Washburn as your agent she has been very informative through the whole process. We were very excited to find out that Team Forss handles the photography/video drone and all Marketing of websites etc. Brenda being rated the TOP Agent kept us informed throughout the process and made everything seemless. She is very knowledgeable and was very communicative through each step of the way. It has been our pleasure working with Brenda. We will definitely reach out for any future needs and will refer Brenda! Our gratitude goes to Brenda Washburn and Team Forss.

Working with Michelle Layton was an absolute pleasure! As first time homebuyers, we weren't quite…read moresure what to expect when we were paired with her through Zillow, but she made the home buying process simpler and easier than we would have ever imagined. She was very attentive and always available to talk when we had questions. She helped us get a competitive offer in on our dream home the same day we viewed it, even staying up late with us to make sure we got it in as quickly as possible. We appreciated Michelle's honesty and transparency, giving us honest feedback about our offer strategy and what to expect throughout the process. She explained things clearly in a way that made it easy to understand for a couple people with no experience in real estate. She was also instrumental in getting us help with lenders, home inspections, and final negotiations in escrow. All in all, we can't can't say enough good things about our experience with Michelle. And we certainly wouldn't have landed our home without her!

Received unsolicited marketing mailer with coupons to local businesses who are paying Coldwell to…read morespam us. This is the equivalent of junk mail in our inbox. We're supposed to be using less paper Coldwell, not more.

So, I get it, in the Real Estate world there is the legalistic, black and white view, then there is…read morethe ethical and moralistic view. Recently closed a house with Abby (Sellers agent) and the communication was bad all the way. Property had fell out of escrow and I stepped in with a 21-day close! Well with the Holidays (Veteran's Day and Thanksgiving) I was given the notice to release contingencies, again within the time frame, so no worries. I was able to release loan and repair contingencies, but appraisal took an extra day. Who buys a house not knowing if it will appraise, I didn't have extra money to come up with if it didn't appraise. So, that extra day cost me $2,500! My agent and broker kept trying to reach Abby to assure all was good , but needed the appraisal. The answer was to take back the $2,500. Again, legally they were good, but I'd rather deal with an agent who dealt with an issue with understanding and compassion. Oh and the Escrow Company (Fallbrook) also threw a curve with the traditional HOA time to review docs to having me sign a document releasing that requirement upon receipt. Again, covered legally, I'm just saying when doing business with a company I'd like them to have a little moral compass.

Greedy, arrogant, not trustworthy. She talked about herself constantley to the point we could not…read moreask questions about a foreclosure we were about to buy "as is". Good tactic. We told her how much we had to put down on our home includeding closing costs. She told us to up our bid 5k since there was other bidders(so they say). We did and signed the paperwork. She adds 5k on top of what money we had to spend not telling us we would be spending that out of pocket as the closing costs, not in our loan. So we had to beg family for the loan. We were young and walked away crying not yelling. This was 10 years ago. She then gives us the silent treatment the rest of the process. Instead of a sweet new home gift, I had to call all day to the office to see when our keys were in. She couldn't even call us to tell us we got the house or the keys. I sent a letter to Coldwell and the response was, " well, we have never had a comaint so...." not even an apology.