DO NOT TRUST THIS CARWASH TO HONOR ANY DAMAGE…read more On 3/13/26 I went to get my 2019 Audi washed at the Whitewater car wash in Springboro off the 73. Went through the machine fine and parked in the southern most parking spot facing the bank. As it was very windy that day the towel cart was not outside and I needed to go inside the office to get drying towels . As I was walking back to my car a fallen sign, which had recently been picked up from falling over by an employee, was cartwheeled by a gust of wind into the passenger side of the Audi. This created several dents and chips in the paint of the passenger side doors. I immediately flagged over the manager, Alex, who admitted to seeing the sign hitting the car. We filled out information on his phone and he assured me that they would take care of the damage. The following day I got a phone call from Alex who let me know that I needed to bring in three estimates and they would approve the fix. On 3/21 I dropped off the three estimates. I returned on 3/27 as I had yet to be contacted nearly a week later I was told that they did not believe I got accurate estimates. I went to Voss, White-Alan and a Mercedes collision center down in West Chester. These are all certified and reliable locations. Alex told me he would contact me again the following day. This was 3 weeks ago and they have ghosted me. Because of their shady business practices I had to contact my insurance which will certainly increase my premiums. DO NOT TRUST THIS PLACE!

I was instructed to steer closer to the left when entering the vehicle belt for the carwash. The…read moretire cleaner drove through my running boards and scratched them up completely. Also have the monthly plan for ceramic, or at least I did.... It's too expensive for me to continue. I'll wash across the street in a touchless wash which is not as thorough but much less expensive.

What used to be a nice, secluded area with trees & bushes surrounding the grounds, birds chirping &…read moreoccasionally a squirrel running by has become a drab, ugly, pothole infested, broken hoses, dump. Heard new owners bought the place. Explains why. As with everything, prices have gone up, & less time on all timers. Have to run around your vehicle in order to use the sprayer or to use the brush, wasting time.

It's only $2 to start, compared to $3 at the other ones in town. No credit card option, so boo on…read morethat. Worse thing about it, it takes forever when you select different settings. It took at least 30 seconds for soap to come out of the brush, another 30-40 seconds for the tri foam conditions to spray, no soap came out of the high pressure soap and longer for the tire wash to come out. I spent $7 in total and didn't even have enough time to wax or even rinse.

Best in town by far! You talk to the owner and he takes…read morepride in his work. Not cheap but worth every penny.

Duffys detailing did a fantastic job once again on one of our cars. We had a truck retread hit our…read morewhite Highlander leaving an accumulation of black rubber streaks along the entire side of the car. Justin was able to completely remove the black tire marks returning our car back to the look of a new car. Amazing!

This is my new favorite car wash. Does the job and no panic attack about the scrub brushes.read more

Strips the paint off of your car. I went through so much to have the trim on my 2022 telluride…read morereplace due to stripping of the trim. Well now I know it's this car wash. Came out of the car wash and the same thing happened and I know it's this car wash and what they use because this is the first time I've went through it with my newly replaced trim and now it's ruined.

Improve your business model You fired all the people that…read moreuse to work there for so long. The people now are not that friendly. Have taken my truck there for years and was told tonight you wouldn't let me thru the was unless I took off my trailer hitch receiver. Been on the truck since I bought the tuck and went thru the wash with it on for years. Your $10.00 wash barely even sprays any soap. I can definitely see that you don't value your customers like the previous owners did.

Does an OK job but front and back of the care are never clean. Wheel cleaning is spotty.read more

Last time I was here the new blowers they installed damaged one of my mirrors. The manager would…read morenot speak to me, instead he sent out a kid to tell me they would not do anything about it. I stayed away from this location for years. Today this location was on my way to Columbus so I decided to stop by for a quick wash. The smell inside the wash bay was awful. Almost no soap was dispensed. It smelled like dirty mop water. Skip this location. Head to the one on Springboro pike. Unlimited member for 3+ years.

I love to keep my car clean! The monthly plan has more value that way. The vacuums are free and…read moreI've got two locations that 10 minutes from my house.

I have been a customer for many years. The wash mechanism is probably as good as any other…read morefranchise that I have been through. I have never incurred any damage on scratches. Occasionally they will be mysteriously closed which I assume is for system break downs. It would be nice if they had a sign to put but and not just the blue traffic barrels. Once and awhile the vacuum nozzles get clogged and are not very powerful. They should probably check those more often. The compressed air nozzles are fantastic for blowing the water out of the trim & mirrors.

fast service great customer care Joe was awesome.Will return to this car was again and again.read more