The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

Highly recommend this company for HVAC issues. They were very friendly and professional. Our…read moreservice man came in, identified the issues and promptly got to work fixing our problems. He cleaned up before he left and gave me a run down of the issues. Told me if we saw anymore issues to give them a call and they would come back out. I had already had another company come in for the same issue and they did absolutely nothing and charged me for a service call. I can't tell you how much of a relief it is to have a company I can trust. I will be singing their praises to everyone I know.

I had a great experience with their service. They were easy to get ahold of on the phone and had…read moresomeone out to look at access door to my a/c unit that same day (Friday). They even called back that afternoon with a quote for the job and had two people back to replace it on Monday. The guys who did the work to replace the door where efficient and very clean. They vacuumed up any mess they made and left me with no clean-up!

This company is absolutely the best! Extremely reliable and professional. Every single time I…read morehave needed them, they respond quickly and the problem is solved. Period, no call backs, no misgivings. Jason is always ready to explain and answer any question that you may have so that you are confident in knowing they did it right.

I'd give them more stars if possible. The service was excellent and they were able to respond…read morequickly. They were here actually repairing work done by another plumbing company. Jason also took extra time with me explaining at lot about my plumbing in my house. Its so nice to know in todays world there are still good contractors that you can call with confidence to get the job done and done correctly. Thank you Jason!!!!!!

Dean installed a heat pump and a furnace for us within a week we had to have him come back out for…read morea service call and he tried to charge us $65.00. We refused to pay because it was A BRAND NEW SYSTEM THAT HE HAD INSTALLED and he cursed at us and hung up on us. We think the professional thing to do was stand behind his work, politely oblige and fix it which is all that we had requested. Incident took place in 2001 and we have never forgotten how VERY RUDE and UNPROFESSIONAL he was, WOULD NOT RECOMMEND to family or friends!

Dean Heating & Cooling is a great company here in Lexington, KY They repaired my Furnace when it…read morewent out last year and also installed a new heat pump in my home as well. I have been using them for many years. They have wonderful Technicians and when my plumbing for my toilet was stopped up they completely flushed the drain and there plumbers even cleaned up after they were finished. They even gave me some tips on my water heater and how to save money by using less energy. They have always been on time efficient and they have excellent prices compared to other companies I have used. Anytime my neighbors have trouble I always recommend them to this company because I have always had excellent service with this them they are great and do an awesome job at a reasonable price.

Had the good fortune of meeting Jamie at Outback one evening and kept his information…read more We suspected a drip behind our shower and had a slow bathroom sink drain. Jamie quickly determined that we had no leak and took him 2 minutes to clear the drain. I will definitely be sharing his information with the community in which I live.

Horrible experience with this company. The previous owners of our house hired them to work on the…read moresewage line in the front of our home. After having issues with our grass, we did some digging and found a 20 ft tarp had been left under the work they had done. I called to see if someone could come take a look and was immediately met with hostility saying "they don't use tarps" and it was not their problem, when there was clearly a tarp left directly under their work, and they already finished the job they were contracted for and weren't coming to help us. I was called a liar and told they weren't going to do anything with our landscaping (even though I was not asking them to do landscape work). Jamie was yelling, saying "they didn't leave a tarp" when I was standing there, staring at a 20 ft tarp directly under their work. I am not sure if it is because I am female and they spoke with me instead of my husband but I was very taken aback with the manner in which I was spoken to and that they wouldn't even attempt to solve the problem they left. Very sad when a company has no pride in their work or relationships with customers. Will NEVER use this company and will be telling everyone to stay far away because once they "complete their contract" and they receive payment, they're out and not going to assist with anything that comes from the job they did.

Our issue turned out to be a little more complicated than we first thought, and needed parts and…read moreservice beyond what Wildcat could provide - but the owner was very thoughtful while listening to our issue and then was very honest and transparent that we would need to find a plumber that could handle that type of issue. Really appreciated his being so forthright and not trying to get involved in something just for a paycheck. Will definitely keep them in mind for future projects!

Excellent service at a fair price! Helped us with a complicated dishwasher installation. Would use…read morethem again and highly recommend.

Fast and reliable! Highly recommend and will use again. Plumber was nice and knowledgeable.read more

Just got them to clear a kitchen sink clog. Tony and Andrew came and got the job done. Arrived on…read moretime, Very pleasant and efficient.

We reached out yesterday for a estimate for a new water heater. They came out today for an…read moreestimate. Said they could install today. Price was very reasonable. They were very professional and courteous. Would recommend for all your plumbing needs.