I purchased a parakeet and then waiting a few weeks later to purchase another one to keep the first…read moreone company. When I came back in I noticed there was one for adoption and so I opted for that parakeet instead of a "new parakeet". Both times I was told that I had to have the receipt to do a return but it could also be looked up. After two weeks the parakeet I adopted just died. I called to see what to do with a deceased animal and I was told I could bring him (Burt) in to be sent to a 3rd party to be dispatched. When I came I there was an issue because I did not have a receipt and they did not do look ups. Very insensitive response - if everyone does not know the process the customer should not be penalized.

I called ahead to find out if I could bring my pup in for a nail trim, it was about 4pm at the…read moretime. Grooming closes at 6pm. The rep that answered the call told me I would need to be there at 5pm. I told them I get there at 5pm. At 4:54pm I'm pulling into the lot and I get a call saying they waited for me for 30 minutes and they couldn't wait any longer, they have to close. Again, grooming is supposed to be open until 6pm.

I took my poodle here and uploaded photos of how she is usually cut. I asked for a round face. They…read morejust cut my dog how they wanted. The face is not rounded at all. The removed all of her hair from her face. They did a TERRIBLE job. They charged me $110.00 for the grooming. She is a 6 pound dog. I usually pay 55 at her normal groomer.

My Pooch looked so adorable when they dyed his ears and tail black. They did a great job grooming…read morePrince.

Ian gave us some good tools to help train our lab who needed a professional to smooth out some…read morerough edges. We have had 2 sessions and a couple more to go. Immediate results on our most pressing concerns. Even tho we have had 3 dogs prior over many years, he still gave us better training knowledge! Very pet knowledgable.

AWESOME! Take your dog here. Not cheap though, but you get what you pay for. My dogs literally…read morechanged behavior after a week with Ian. He also took time to train us which was probably more difficult than our dogs. Hopefully we can keep to the program.

Waste of $2,000. After a few sessions it was apparent that this service was not going to be…read morehelpful. The training sessions were very generic and we did not feel like any progress was being made with our dog. We did not reach out for further sessions after the first few but circled back after a few months hoping for a different experience. After booking an appointment we were notified that the only trainer for this company in our area was leaving the business. Now we have spent $2,000 for a lifetime trainer that we can no longer use. We have reached out to corporate for assistance but no one will respond to us. Overall I would not recommend this company unless you are looking for basic training. I do not think all behavioralist trainers are created equal and this company is not providing a true behaviorist trainer. Certifications don't necessarily translate to quality. Couple that with poor customer service and you have what appears to be a money grab from customers that are genuinely looking for help in a time of need.

Our lives have completely changed since we hired Vicky from Bark busters! Mac was a hyper puppy who…read morewanted 24 hour attention from us and if he didn't get his way he wasn't a good boy. Vicky has opened our eyes to the reasons why he acts the way he does and showed us the techniques to use to correct him. We look forward to having Vicky come over and so does Mac. We thought he was just going to be one of those dogs that never learns, but Vicky has changed that forever. If your looking for a great trainer, someone with patience, someone who loves their job, and just an overall great person you have to hire Vicky! We love Mac even more now than we did before because of the good boy he turned out to be and we owe it all to her.

My trainer Alexis was amazing! He helped me manage my dog Oso's anxiety and aggressive behaviors,…read morein a disciplined and controlled manner!! I was pretty nervous to discipline my dog at first, but my trainer helped me manage my emotions through the sessions, and helped me when I had questions outside of the sessions! The communication was very open and I never felt any confusion throughout the course! For only 8 sessions, my dogs behavior has improved amazingly. I no longer feel frustrated after walks, and I can now spend more time with my dog outdoors I highly recommend working with Alexis!!!

Trainer Alexis was amazing he really helped my dog with her walking on leash skills and her…read moreaggression now I finally feel comfortable walking my dog thank you so much !

My Belgian malinois Buzz was very reactive towards other dogs and had snapped at a child's hand…read morebefore we decided additional training was necessary for him. My wife and I chose to train with the Sit Means Sit team in may of 22. Kerry and her teams training program was exactly what Buzz and I needed. Just 7 months later, I can confidently take my dog anywhere and know that he will be focused on me when told. Sit means Sit gives us the opportunities to socialize and reinforce the training with their group classes. Buzz also loves his additional 'change of leadership training' that allows him to get used to day camp with a one on one trainer without me being a distraction. I can now confidently leave him at day camp. Best of all, my 9 year old niece practices training with buzz when she visits. Kerry, Sarah, and the Sit Means Sit team has helped and continues to go out of their way to make Buzz a great dog.

Since they deleted my review on Google, I will post it here…read more.. TRASH! Don't hire this woman, unless you want to pay her to harass and verbally attack your law-abiding neighbors, while torturing your dog with an e-collar. In front of the owners, she purposely let their dog CHARGE at my dog and I, before zapping the dog to stop. Walking on the sidewalk, I saw the off-leash dog and waited for them to go into their house and avoid a confrontation. The woman (I didn't know was a "trainer") and I locked eyes, she knew I was respectfully, waiting to cross. However, I didn't realize she was planning to let the dog BOLT towards my dog. She let the dog run at me, across their lawn. She then proceeded to verbally attack me for being upset about it. THIS IS NOT OKAY. I understand they were on their front lawn. But the dog was not secured and an e-collar is not a leash. And of course, how would an innocent bystander know the dog was going to get shocked and turn around. But I should have known, because before this, I heard a dog crying in agony down the street. Obviously, he's not trained. She's just going to torture your dog and call it "trained." Do not pay this woman. I don't care if you're a trainer or not, you don't let a dog run at anyone!!