So far so EXCELLENT! Great communication!…read moreThey all have been so lovely! Working on an antique car... that is precious to us!

Casey from Jerry's auto repair came out to my house to replace my car battery. He was punctual,…read moreknowledgeable, worked fast and is very nice!!! I highly recommend Jerry's auto repair and Casey!!!!! I will definitely call him again for my car needs.

he seems to have a problem with me every time i ask a question about my engine being replaced. did…read morenot let me know anything about the work as he was being donr so i know nothing until he say come put it up. my dates were wrong on my paper work just sad they i paid 1700 dollars for my truck engine replacement but cant drive a day after when i put it from the shop had to get fix again dont trust anyone with things like this dont go there...do not have customer service for black people.

A great place to take your Mercedes in Hattiesburg. We moved here from Florida where we had a…read moredealership to care for our Mercedes. We were pleasantly surprised that despite not having a dealership in Hattiesburg, that we were able to find Pro Auto. They did an amazing job at a great price for my wife's GLA. I plan to take my c series to them as well. Highly recommend this business.

While traveling from Missouri to Florida We had a brake…read moreproblem on our truck Joey was able to get us in and fixed the problem very quickly And we were back on the road Would highly recommend Thank you

think Twice! They double dip on labor charges even when the…read moreinstall bad refurb parts!!

Just went to Hall's for my first time. Great experience! Family run business that I wish we had…read moremore of. Honest, hard working, trustworthy, local people from the community. Will be back many times over! -John

I had a problem with an 03' cavalier that seemed like the alignment was off because it was pulling…read more I took the car there and he drove it and it turned out the new tires were already bad! He was completely honest and I had the car aligned after the tires and it was perfect. Since then this is the only alignment shop I use, his price is fair and every time I bring a vehicle there he takes care of it and I leave a satisfied customer. I highly recommend Hall's to any of my friends as soon as they say they need an alignment. My experience you can't go wrong here!

Cliff is honestly one of the best mechanics I've ever gone to. He's very reasonably priced and so…read morekind, always taking the time to explain what's going on with your car in a way that's easy to understand, even for someone like me who knows nothing about cars! I'd highly recommend his shop for any work you need done.

From the owner: Complete auto repair and service with over 40 years experience. Quality work done right the first…read moretime. ASE Certified Mechanics

I have used the business twice after the first time I was t 100% happy with the work on my wife's…read morevehicle. Sometimes I think they pull a diagnosis out of the air. I recently took my work vehicle in as a local shop said the didn't have the equipment to find my problem. It had a slight miss to it and would go dead at stops and sometimes while turning. It idled perfectly and drove. Fine no oil burning or smoke. I took it in and the initially said it had jumped time a little. Well went in the next day and saw the cover off the timing chains and it was super tight no way it slipped. Then He said I have bad news it Needs an engine. He said his mechanic found some small metal shaving I was sort of skeptical as the mechanic couldn't show any of them to me but said well guess he's supposed to know his business. I asked how much he said $1000 to change the engine. Well it cost me $1500 for the engine they changed it seemed to run ok. Then I asked to pay my bill he said $1700. I said what happened to the $1000 price he then went into some spill about oil changes, had to disconnect the ac and then fix that back and recharge it. I said but $1700 his remark was u have it. My problem is I don't have $700 to throw away had the bill been $70-100 more fine but $700 and then don't bother to call me but he should have said something to begin with about extra Charges for those items. I would have elected not to hav allowed him to change the engine as $750 is about the going rate and that's for oil change, ac and all. If you choose to try the pirate John's car care you better find out what you will pay up front or to get your approval before fixing. Am sure they've done enough motor swaps that he knew ahead of the extra charges. But then he wouldn't have gotten the job. My vehicle doesn't run any better other than no miss. But it did start going dead at stops and turns again. Someone else looked at it and that was a loose battery cable. Tightened it no more problem now I'm really pis--d as that was probably all that was wrong to begin with. He still won't EVER have to worry about my business again or anyone I can possibly make aware of his Tactics. Thanks

I came in with a misfire and was charged hundreds to change spark plug. Happened again, same thing…read morebigger cost, after the 3rd time a friend came to look and showed me the wrong spark plugs were in it when I bought it. Why didn't they change all 6 the first time I came in? And save me all that money, time with no car, etc. Smh

Really friendly staff. Took me immediately and said that I could wait while they checked out my…read morenoisy tire. They noticed that I had lifetime alignment so they aligned it while I was there. Seems like there's always a Firestone in whatever town I'm working, so I'm glad that they have my trucks records in their system.

Every step of our experience with Firestone was a nightmare…read more My wife and I were quoted a price of about 1,600 dollars for a repair and told that her car would be ready in less than 24 hours. That time came and went and we received no notice that the car was ready or told that there was a delay. We called back and were told that the part we needed was out of stock and that we would need to wait another week and a half for the part. It's already irritating enough to learn that, but it's even more frustrating to have to inquire yourself about the issue. They allowed us to take the car and drive it carefully while we waited for the part, which we did. We paid about $1,300 for the repairs made at the time. No issues there. My wife was then told that there would be a "slight" up charge on the part remaining. Now, I'm not sure what a "slight" up charge means to the people at Firestone, but when we were finally quoted the price for the part, over 9 days later, the price had more than doubled to over $650 from the originally quoted of about $300. You would believe that due to the massive inconvenience sprung on us every step of the way, that some semblance of customer service would be shown, such as a discount on the part or services. This was not the case whatsoever and I was told that nothing could be done about the price. Finally on the day of service, which was today, we brought in the vehicle at 9:30. We were told that it would take between and hour and an hour and a half to service. Come 1 p.m., no call or notice of delay. So, once again, we had to make another call to inquire about how long the service would take. We were fed another nonsense timing of 45 minutes and we were finally able to retrieve the car and pay the absurd up charge at 3:45 p.m., around 5 hours later than told initially. This was just one final kick on the way out the door with Firestone. Each step of this process was handled poorly. In the end, we waited over 10 extra days and spent a significant amount more than we were quoted. In exchange for that time and extra money, we were given well below industry standard service. When running a business, transparency and accuracy are vital. It is clear that this was not relayed to the people working at Firestone. When quoting, estimating times of service or anything else, it is critical to treat your customers with the dignity and respect to give them accurate information. If that falls through, it is even more important to be up front and forthcoming of your mistakes and miscalculations. It should never fall on the customer to inquire about the shortcomings of your service. That is the mark of poor service. No values of quality and respect were taken into account at Firestone. The slogan on the exterior of the building which reads "Fixed Right, Priced Right, Right on Time," is more of a punchline to a bad joke rather than a motto of quality assurance. I would urge you to look elsewhere in Hattiesburg for your car repair needs.

Russell went above and beyond to get my two flat tires replaced. This is my 3rd time at this…read morelocation since the new year. Between the best oil change(my mechanic personally recommended this place) and tire prices plus service, my van has upgraded immensely. The lounge area is awesome too. Movies and coffee n comfy chairs. Other shops are closer to my house. But this place makes the entire situation comfortable. Thanks again!

Brought my truck in for an alignment after I just got new tires and redid the front end. Called me…read more30 minutes after dropping it off trying to get me to replace the ball joints stating they couldn't do the alignment in their current condition. Told them I'll just come pick it up and get it done elsewhere then proceeded to charge me $35 in "labor". Should have listened to the other reviews, this place will try to fuq you do not go.