While traveling from Missouri to Florida We had a brake problem on our truck Joey was able to get us in and fixed the problem very quickly And we were back on the road Would highly recommend Thank you read more

think Twice! They double dip on labor charges even when the install bad refurb parts!! read more

Been Going there for years, they have always been honest on upfront on any and all work they've done for me and my five vehicles.

Had some work done on my car by them very fast & for a fair price. The owner also went out of his way to help me out & check my car out when it broke down on the side of a road. Very honorable and respectable business. Will be returning for my future servicing needs. read more

We left our vehicle in Phillips Car Care Center's ("PCCC") care for over two weeks, and they failed to fix or diagnose the issue(s). When we went to pick up our vehicle, the interior was caked with yellow pollen dust. I do not know if someone took a "joy ride" with the windows down or if they were negligent and left the windows down for several days. Either way, this was extremely unprofessional behavior, and I will never do business with PCCC again. read more

The staff is friendly, but the main issue is service. They were checking to see if the AC needed freon (ballpark 60 dollars for AC check and whatever the Freon cost) on Thursday. They said they would call if it needed anything major. Monday my wife gets a call and said repairs are done that's $605.00. I called and the tech said he had to replace the alternator to fix the AC. ??? I asked why they did not call before doing such a pricey job. They apologized and said that typically doesn't happen, but their tech must have gotten too busy and forgot to call. I did not authorize any of the work, but my wife did not feel comfortable leaving the car there. We paid and got the car, they apologized again (got the apology on video so that's something). Just make sure you have money, or they may surprise for extra repairs and turn an 80-dollar job to 605. read more

brought in my Chevy impala a few months ago for an issue with my front passenger side brakes smoking... their solution? operate on the front driver side brakes. needless to say we took the car elsewhere and got the problem fixed. fast forward to today, we bring the car back (I don't know why we brought it back to then) but through some turn of events these passive aggressive children made it out that we called them liars. by no means did we ever call them liars, we simply questioned why they needed to work on the opposite brakes to fix the others and they got frustrated with being question, were passive aggressive and rude over the phone so we took the car elsewhere. fast forward 2 months and we go in to get work today and they tell my wife that we called them liars and that they would get to our car when they got to it. never have I had someone give such rude and aggressive customer service. I understand the viewpoint of a jaded customer service worker having been one for years but we NEVER so much as uttered one rude word out of line to these people and to be treated the way we were is insanely unprofessional. I would understand if we had been rude or mistreated their workers but we were nothing but polite to them. do not recommend this place to anyone read more

This place is awesome I'm from out of town and my transmission was leaking so I thought turn out it was my dipstick and saved me a bunch of money thank you so much guy I appreciate ya read more

We've been using Phillips Car Care for years and they have always treated us right. They fix what needs to be fixed and they do it right! They are honest and dependable, we will always bring our vehicles here! This last trip they diagnosed my mom's car and they wouldn't take a cent for their time. Thank you Phillips Car Care, we appreciate you keeping our cars running at all times! read more

Traveling when my AC went out and friends recommended this shop. Repairs took all day and I was stranded at the shop from 8a-4p, since far away from my house. and they don't offer shuttle service. The waiting area was basic with a restroom and soda machine, so I kept myself entertained reading magazines. BTW, they're good, but on the expensive side. I'm COOL again. read more

I wouldn't let these incompetent fools fix a bicycle. Three for three! Three times they have messed are cars up worst than they went in. If you like being stranded on the side of the road, these are your guys. They don't stand behind their work. No integrity, shoddy work. read more

Very disappointed with Philip car care right now we drop the truck off for them to check it and the guy at the front desk said they wouldn't do nothing until they called us with what was wrong with the truck. We were supposed to give them the OK to go ahead and change it but they took matters in their own hand and changed it and then called us and told us how much it would cost. Now I have to come up with the money to pay for it. I have used them before and they have been very good to us just to have them check something didn't cost that much but now I'm not sure what is going on. Very disappointed read more

I needed to get my son's 2004 F150 truck prepped for a trip back home to Texas. A check engine light was on. Joey Phillips ran a code check and he determined it was a minor issue, checked all fluid levels, and confirmed the truck was road worthy for the long trip without any repairs. He did not try to sell something not needed. Phillips has done extensive car care for my mom and her neighbors and has alway done the work at a fair price, repairs only what's needed, and is extremely courteous. read more

Phillips Car Care Center - Phillips Car Care - Auto Repair Near Me - Hattiesburg, Mississippi

Awwsome business. Went in later in the day to have a small repair done. Normally many auto.shops wont be able to help.you right then if uou dont show up first thing in the morning. They took in my car and had it fixed within 2 hours after dropping it off. Shout out to the owners for fast and friendly service. I will continue to.use them when I need to. read more

These guys are first class! Nice family business. I was having an issue with my Audi recently and made an emergency stop here since I am from out of town. While they don't work on German/European vehicles, they were very kind and generous to assist me getting my vehicle to the Audi dealership in Jackson. Highly recommend this business. read more

We just moved my oldest daughter up to USM in Hattiesburg, ms to finish her master's degree. She smelled something strange coming from under the hood of her car- thinking it was overheated (although her gauges were fine). I decided to have it towed to a local shop but obviously I had no idea "who" to use or who to ask!! So to be on the safe side I came on to yelp and read the reviews of Phillips car care as well as a few others and decided Phillips sounded safe! Boy, was I RIGHT!! Mr Joey (at Phillips) was very nice and spent a lot of time throughout his day running the car and checking gauges, driving it a few different times and even checked the pressure for the coolant - I may not be correct on all the procedures he explained to me BUT he found nothing wrong!! He could've charged me up the ying/yang but when I asked "how much do I owe you?" He said "not a thing- just keep me in mind if she ever needs a mechanic" Let me say... HE'S definitely my mechanic/go to guy while my daughter's at school!! I'm extremely impressed with this company!! I'd give them a call if you need good honest people!! I'm a BAD sceptic- so for someone to get a good review from me...then they must be AWESOME!! Thanks again SO VERY MUCH, Mr Joey!! Moving her up here has been SO trying and expensive, so you truly helped me out!!! I'll for sure be sending my girl to you if anything comes up with her car!! Thanks again!! read more

Phillips Car Care is everything you want to get out of a mechanic shop. This place is family owned and operated. Joey and his family have been very open and honest in all repairs they have ever done for me. They have spent hours and hours diagnosing problems an not charging me for them. They now service all of my personal vehicles and my work fleet. I could not recommend these guys enough. Truly exception service and care in an industry that is void of such. read more

I have been using Phillips for three years. They are wonderful. They do not discriminate against women; their pricing is fair and reasonable. So much knowledge about cars! And they will use that knowledge to help you and your car. I could not recommend more highly. read more

Our car broke down on us this morning as we pulled into town from Atlanta for a wedding this weekend. I thought it was going to be catastrophic! I got it towed to Phillips Car Care Center. Did I ever get lucky finding them! Joey was fantastic- he diagnosed it over the phone and got me fixed before they closed for the weekend! And it turned out to not be a major repair. Thanks for saving our weekend!! This is a family owned business that I would recommend to anyone, especially after hearing and seeing how they treated other customers while I was there! First class all the way! Thanks again Joey and staff from the Pritchards! read more

I would definitely say this shop is as good as it gets. Incredible customer service and mechanic work. My husband and I had trouble on our 7 hour road trip and we ended up at Phillips. We wouldn't have wanted to be anywhere else. They were informative, prompt, and just so sweet! read more

On a trip to New Orleans and my cars AC compressor went up. The whole team here at Phillips was very professional and welcoming. One of the best it not the best experience I've had with a mechanic. The prices are fair and they will do their best to work within your time schedule. I hope your car never experiences trouble, but if it does bring it to Phillips read more

Great Service! Great People! We were driving through the city on the road from Roanoke to Houston. The car broke done. Phillips Car Care Center helped us to fix it without taking any money from us. Wonderful place. Helped us to make it safe home. read more