So far so EXCELLENT! Great communication!…read moreThey all have been so lovely! Working on an antique car... that is precious to us!

Casey from Jerry's auto repair came out to my house to replace my car battery. He was punctual,…read moreknowledgeable, worked fast and is very nice!!! I highly recommend Jerry's auto repair and Casey!!!!! I will definitely call him again for my car needs.

he seems to have a problem with me every time i ask a question about my engine being replaced. did…read morenot let me know anything about the work as he was being donr so i know nothing until he say come put it up. my dates were wrong on my paper work just sad they i paid 1700 dollars for my truck engine replacement but cant drive a day after when i put it from the shop had to get fix again dont trust anyone with things like this dont go there...do not have customer service for black people.

A great place to take your Mercedes in Hattiesburg. We moved here from Florida where we had a…read moredealership to care for our Mercedes. We were pleasantly surprised that despite not having a dealership in Hattiesburg, that we were able to find Pro Auto. They did an amazing job at a great price for my wife's GLA. I plan to take my c series to them as well. Highly recommend this business.

Russell went above and beyond to get my two flat tires replaced. This is my 3rd time at this…read morelocation since the new year. Between the best oil change(my mechanic personally recommended this place) and tire prices plus service, my van has upgraded immensely. The lounge area is awesome too. Movies and coffee n comfy chairs. Other shops are closer to my house. But this place makes the entire situation comfortable. Thanks again!

Brought my truck in for an alignment after I just got new tires and redid the front end. Called me…read more30 minutes after dropping it off trying to get me to replace the ball joints stating they couldn't do the alignment in their current condition. Told them I'll just come pick it up and get it done elsewhere then proceeded to charge me $35 in "labor". Should have listened to the other reviews, this place will try to fuq you do not go.

Just went to Hall's for my first time. Great experience! Family run business that I wish we had…read moremore of. Honest, hard working, trustworthy, local people from the community. Will be back many times over! -John

I had a problem with an 03' cavalier that seemed like the alignment was off because it was pulling…read more I took the car there and he drove it and it turned out the new tires were already bad! He was completely honest and I had the car aligned after the tires and it was perfect. Since then this is the only alignment shop I use, his price is fair and every time I bring a vehicle there he takes care of it and I leave a satisfied customer. I highly recommend Hall's to any of my friends as soon as they say they need an alignment. My experience you can't go wrong here!

Really friendly staff. Took me immediately and said that I could wait while they checked out my…read morenoisy tire. They noticed that I had lifetime alignment so they aligned it while I was there. Seems like there's always a Firestone in whatever town I'm working, so I'm glad that they have my trucks records in their system.

Every step of our experience with Firestone was a nightmare…read more My wife and I were quoted a price of about 1,600 dollars for a repair and told that her car would be ready in less than 24 hours. That time came and went and we received no notice that the car was ready or told that there was a delay. We called back and were told that the part we needed was out of stock and that we would need to wait another week and a half for the part. It's already irritating enough to learn that, but it's even more frustrating to have to inquire yourself about the issue. They allowed us to take the car and drive it carefully while we waited for the part, which we did. We paid about $1,300 for the repairs made at the time. No issues there. My wife was then told that there would be a "slight" up charge on the part remaining. Now, I'm not sure what a "slight" up charge means to the people at Firestone, but when we were finally quoted the price for the part, over 9 days later, the price had more than doubled to over $650 from the originally quoted of about $300. You would believe that due to the massive inconvenience sprung on us every step of the way, that some semblance of customer service would be shown, such as a discount on the part or services. This was not the case whatsoever and I was told that nothing could be done about the price. Finally on the day of service, which was today, we brought in the vehicle at 9:30. We were told that it would take between and hour and an hour and a half to service. Come 1 p.m., no call or notice of delay. So, once again, we had to make another call to inquire about how long the service would take. We were fed another nonsense timing of 45 minutes and we were finally able to retrieve the car and pay the absurd up charge at 3:45 p.m., around 5 hours later than told initially. This was just one final kick on the way out the door with Firestone. Each step of this process was handled poorly. In the end, we waited over 10 extra days and spent a significant amount more than we were quoted. In exchange for that time and extra money, we were given well below industry standard service. When running a business, transparency and accuracy are vital. It is clear that this was not relayed to the people working at Firestone. When quoting, estimating times of service or anything else, it is critical to treat your customers with the dignity and respect to give them accurate information. If that falls through, it is even more important to be up front and forthcoming of your mistakes and miscalculations. It should never fall on the customer to inquire about the shortcomings of your service. That is the mark of poor service. No values of quality and respect were taken into account at Firestone. The slogan on the exterior of the building which reads "Fixed Right, Priced Right, Right on Time," is more of a punchline to a bad joke rather than a motto of quality assurance. I would urge you to look elsewhere in Hattiesburg for your car repair needs.

I had a six tire install on my motorhome. Received a call from Curtis at 0830 telling me he was on…read morehis way. Got here sooner than I expected. Curtis was quick, professional and knew what he was doing. I couldn't have asked for more. Thank you Curtis and thank you Southern Tire Mart (Hattiesburg) for employing such a great technician!

Very friendly staff and extremely helpful. Bought a complete set of tires at a great price and they…read moreinstalled them quickly.

Went above and beyond to get me a great deal! Will for sure be back to do business again in the…read morefuture!

Genuinely one of the worst experiences I have ever had when…read moreit comes to getting work done on my car. Took them over three days to let me know what was going on with my check engine light. After they had a diagnosis then it took another three days to let me know what needed to be done in order to fix the issue. I had a leak in my car, which I asked them to fix, and asked them to please not leave my car outside in the rain until they found the leak. I picked up my car and there was water inside my car from the rain after I asked them not to leave my car outside in the rain and after they said they fixed the leak. So I am still not sure if the leak is fixed or not. Very few of the employees were actually helpful. I would recommend taking your car to any other shop in town if you can.

Took car for 1 tire, University put wrong size tire on, took back couple times because TPS sensor…read morewas on, University said not their problem, Honda dealer realized they put on wrong tire, Cost 800$ for right tires at dealer and diagnosis of issue, university is crap, don't go to these people. How can you be a tire shop and not know you put the wrong tire on. Morons

Brought vehicle in few days ago to have tires installed. I walked out to speak with the guy in the…read moreoffice who was very helpful from the start explaining how I needed new Lug nuts and why I needed them. They were pricey.. I was then greeted by an older gentleman with one eye closed. It appeared he injured his eye and juices were coming out of it. Very disgusting. He proceeded to jump in my face, screaming and yelling because I had an issue with the price. He told me I could take "my sh$@ down the road." I paid and started to leave when the One eyed man got loud again and would not let me leave showing me this price and that price, honestly I didn't hear much of what he said due to the fact of him grabbing me and pulling me into the office. It was uncomfortable and I didn't know if he was going to try and harm me or what. I finally was able to slip away, and won't be back. I was about to start bringing my fleet of work vehicles here for repair and maintenance but unless this squinty eye man is gone, I will not return. Do your business a favor; get rid of the one eyed man. Unless you don't like customers? As he will surely run them off .....

Cliff is honestly one of the best mechanics I've ever gone to. He's very reasonably priced and so…read morekind, always taking the time to explain what's going on with your car in a way that's easy to understand, even for someone like me who knows nothing about cars! I'd highly recommend his shop for any work you need done.

From the owner: Complete auto repair and service with over 40 years experience. Quality work done right the first…read moretime. ASE Certified Mechanics