I filled out their contact form at 6 or 7 pm on Thursday, April 23rd, and I had a phone call from…read moreCameron Naugle himself to discuss details. He was so nice, and gentle with us as he explained the costs, the process, and what they would handle. We met with Matthew today to discuss my dad's final arrangements, and he was so kind with us as we went off on tangents to discuss what my dad would want, look at past prayer cards, go off on more tangents, and tell some stupid stories. Thank you so much to everyone at Naugle for taking care of us during this rough time in our lives.

Very respectful and very professional and timely. We called then when my mother passed away…read moreunexpected at the nursing home

This Service is pertinent when one passes away. These people are so professional. The place where…read morewe had the service is so, cool, clean and perfect. I cannot say enough about the services that are provided. Recommend:absolutely

I have had an amazing experience with Oaklawn Cemetery on two separate needs over the past year and…read morea half. Oaklawn is well maintained and serenely beautiful, in a highly desirable location within a beautiful area of Jacksonville. My family has owned plots for a century, and I needed support and guidance in selling two of them to private buyers. Secondly, my boss and his wife assigned me to research and locate grave plots they might purchase near to his parents, who are buried in Oaklawn. I have been so very grateful to work with an amazingly gracious, kind, patient, knowledgeable and trustworthy representative, Nicole Ruff, who put in so much effort on our behalf over an extended period of time. Nicole is a woman of integrity who always communicated respectfully and positively. I recommend her highly and the company behind Oaklawn Cemetery, Dignity Memorial.

Can't remember if I left review back in 2019 after my husband passed. He was a Marine, we had maybe…read more20 people at viewing. Issue was they could not provide a room for one hour for viewing at their location. His body was sent to another funeral home way out of way. Then returned back to Normandy. I was stupid and no one told me he could have been buried at National cemetery.

Just to check and update the paperwork under my name at this funeral Home, I was assisted by Nyema…read more She was totally professional, very personal, and I would recommend her assistance to anyone that may have questions about preparing for their future needs with the funeral home. Very at ease experience. Ms.Walker

without the kind, caring, loving help of Johann, and Elizabeth, I doubt I could've made it through…read morethe darkest time of my lif! There guidance on the process, and the care they took in seeing that my dear wife was helped on her final journey to Heaven eased my pain! Thank you so very much!

Friendly and compassionate... answered all our questions in plain English... walked us through the…read moreprocess to ensure we didn't have any problems.

Update #3 I can now confirm that the headstone has been replaced and it beautiful. It shouldn't…read morehave taken so long, but glad all is completed.

We would like to give our highest appreciation & compliments for the services/care and kindness…read moreprovided in the Funeral Home Chapel for Family Vewing prior to Funeral in Chapel (followed by Interment next to her husband there at Cemetary) of Evelyn W. Strickland, yesterday 8-23-25.) who was 95 years old. Angela Logan/Funeral Director & Zachary Morgan (Family Service Counselor) & staff were so kind, caring, detail-oriented & answered all inquiries promptly each time we contacted either of them. Thank you very much for making sure all selections of music, obituary, pictures we had provided for video and overall feedback to assist us through this process. They genuinely showed us so much compassion & attention to details so patiently & followed up to ensure a beautiful Homecoming Service with the attending Pastor we chose. Their kindness will always be remembered. Dennis & Debra Strickland Son & Daughter-In-Law

I'm extremely disappointed with my experience with Eternity Funeral Home. My father passed away in…read moreDecember, and due to circumstances outside of their control, it took nearly four months for his cremation to be completed. While I understand delays can happen, everything that followed was completely unacceptable. Over the course of those months, I spoke with Michelle multiple times and clearly communicated several important requests. I specifically asked for my father's ashes to be separated, for a flag to be arranged for him as a veteran for the National Cemetery service when my brother picked up the ashes, and for guidance on what was needed to properly schedule the cemetery service. None of these requests were handled. As a result, we were left scrambling on the day of the service--having to pick up the flag the and nearly missing out on having military honors at my father's ceremony altogether due to her lack of communication regarding the steps needed in order to arrange this. This added an incredible amount of stress to an already emotional and difficult time. At the start of the process, there was also an issue where we were told we would be charged to move my father's body, and it was implied that we had authorized Eternity Funeral Home to take him in the first place, which is simply not true. The officer only provided my brother with a card and informed him where our father was being transported--no consent was given. Despite all of this, we were eventually able to lay my father to rest peacefully, but it was in spite of the funeral home--not because of them. When I tried to address these concerns with Michelle, I was met with defensiveness and blame being shifted onto me. That level of unprofessionalism is unacceptable, especially in a field that should be centered around compassion and support. I truly hope no other family has to go through the added stress and frustration that we experienced during such a painful time.

My ex passed away in Sept of 2025. The people at Eternity were kind and caring and helped me get…read morehim laid to rest at the National Cemetary. Since he and I were no longer married it took some work to get it done but they came through for me. Brian, Jessica, and Pam were awesome.

Recently went a funeral, or rather a Celebration of Life, for a close cousin. Because he was not a…read moreregular church attendee and we were close to the family, I was asked to officiate the ceremony. This is something I have never done so I was a bit nervous but the staff was very helpful and eased my concerns. Everything went well with a mixture of tears and joy for the man we knew. The place was very comfortable, spacious with an abundance of parking and the reception area well decorated with flowers and multiple screens of slideshows of my cousin. And his wife expressed that the staff were very helpful in making arrangements for all aspects, including a small buffet following the ceremony. Not the most pleasant time for a sudden loss but the staff did an excellent job.

I was recommended to contact this funeral home and luckily I was able to meet Tommy…read more In situations like this, the last thing you wanna do is think about the smaller details and that's exactly what Tommy took over for our family. He treated my family in the attendees as though this was his first. He was very professional but yet very endearing. They do everything for you it was well worth the money spent which honestly it wasn't that expensive as I thought. Highly recommend!

Evergreen Cemetery is a historic part of Jacksonville, Florida and has a tranquil and peaceful feel…read moreto it. I am a fan of cemeteries and feel that in an older cemetery, you can see the reverence our society place on their deceased loved ones. If you are in the area and a fan of cemeteries, go check Evergreen Cemetery out. By the way, just an observation, I travel a lot and have noticed that a lot of cemeteries are called Evergreen. Just a random observation.

I live very close to here and I have taken many many walks through it, me and my bf know it like…read morethe back of our hands. They keep it very nice and I know Amoy of people will go for walks it at all times of the day because it is very safe and peaceful.